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Donatello Hotel

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3 bars/lounges, poolside bar
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Triple Room (Twin) | Minibar, in-room safe, desk, laptop workspace

Overview of Donatello Hotel

Donatello Hotel

4.0 star property
Luxury hotel with 2 restaurants, near Mall of the Emirates

8.2/10 Very good

418 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is ₹8,434
Price available on 03/02/2023
Map
Sheikh Zayed Road, Al Barsha 1, Near Mall of the Emirates, Dubai, 24948

Room options

About this area

What's nearby

  • In Al Barsha
  • Mall of the Emirates - 7 min walk
  • Souk Madinat Jumeirah - 10 min drive
  • Wild Wadi Water Park - 11 min drive
  • Burj Al Arab - 12 min drive
  • Dubai Marina Mall - 17 min drive
  • The Walk - 12 min drive
  • Jumeirah Beach - 13 min drive
  • Burj Khalifa - 22 min drive
  • Dubai Fountain - 13 min drive
  • Dubai Aquarium & Underwater Zoo - 11 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Al Maktoum Intl. Airport (DWC) - 42 min drive
  • Mashreq Metro Station - 5 min walk
  • Mall of the Emirates Station - 15 min walk
  • Free beach shuttle

Restaurants

  • Nando's - 3 min walk
  • Kapadokya Turkish Kitchen - 5 min walk
  • Ibn Hamido - 6 min walk
  • Olea - 7 min walk
  • Salero - 7 min walk

About this property

Donatello Hotel

At Donatello Hotel, you'll be within a 15-minute drive of Jumeirah Beach and Mall of the Emirates. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, body wraps, or facials. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers like the location and nearby shopping. The property is just a short walk to public transportation: Mashreq Metro Station is 5 minutes and Mall of the Emirates Station is 15 minutes.

Languages

Afrikaans, Arabic, English, Filipino, German, Hindi, Russian, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Supervised childcare*

Pets

  • Pets allowed (dogs and cats only, up to 11 lbs per pet)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking nearby (AED 30 per day); reservations required
  • Street parking available

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Supervised childcare (surcharge)
  • Baby bath
  • Changing table
  • Bed rails

What to do

  • Free beach shuttle
  • Archery
  • Helicopter/airplane tours
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center (1100 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Shopping mall on site
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Phone accessibility kit

Languages

  • Afrikaans
  • Arabic
  • English
  • Filipino
  • German
  • Hindi
  • Russian
  • Swahili

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Refundable deposits

  • Deposit: AED 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 60 for adults and AED 30 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Pet deposit: AED 1000 per stay
  • Pets are allowed for an extra charge of AED 200 per pet, per day

Parking

  • Parking is available nearby and costs AED 30 per day (66 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 5:00 PM
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Donatello Dubai
Donatello Hotel Apartments
Donatello Hotel Apartments Dubai
Donatello Hotel Dubai
Donatello Hotel Hotel
Donatello Hotel Dubai
Donatello Hotel Hotel Dubai

Frequently asked questions

Does Donatello Hotel offer free cancellation for a full refund?
Yes, Donatello Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Donatello Hotel?
As of 30 January 2023, prices found for a 1-night stay for 2 adults at Donatello Hotel on 3 February 2023 start from ₹8,434, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Donatello Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Donatello Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 5:00 PM.
Are pets allowed at Donatello Hotel?
Yes, cats and dogs are welcome, with a maximum weight of 11 lbs per pet. There's a charge of AED 200 per pet, per day, and there's also a deposit of AED 1000 per stay.
Is parking offered on site at Donatello Hotel?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at Donatello Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Donatello Hotel and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation onsite includes helicopter/airplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a sauna. Donatello Hotel also has a steam room and a picnic area.
Are there restaurants at or near Donatello Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include Nando's (3-min walk), Kapadokya Turkish Kitchen (5-min walk), and Ibn Hamido (6-min walk).
Does Donatello Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Donatello Hotel like?
Donatello Hotel is a short 5-minute walk from Mashreq Metro Station and 7 minutes' walk from Mall of the Emirates. Travelers say this hotel is in a good location.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

A clean, convenient. spacious, comfy room.
I stayed in the junior suite and it was really large and comfortable. Great location, good restaurants near by and so close to the mall. Was really happy with the place and would definitely stay there again. I didn't use the pool or go upstairs so can't comment on that. But the room was good for a reasonable price.
Jillian Anne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Lovely staff, very helpful. Spacious and very comfortable rooms. Unfortunately it rained and this prevented the roof pool from opening which we were looking forward to. No one’s fault. Close to mall, metro and local food and shops around.
Pauline, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 2-night trip
Verified Hotels.com guest review

6/10 Good

Need to improve in customer satisfaction
The price they charged me was different from the invoice issued by hotels.com and when I asked , they simply justified unreasonably
Alirezaz, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

65 minutes of our lives lost in the foyer!
I dont know what happens when we book to stay here, but they can never find our reservation. 38 minutes to check in is not what i wanted after a 3 hour drive to get to Dubai. Our room was spacious enough but the carpet was dirty and seen better days. The shower, when opening the door, had a pungent smell coming from the drain. The toilet roll was soaking from the leaking spray hose (which was fixed within 10 minutes of reporting it). We have had numerous stays at the Donatello that have been awesome. This stay however was to say the least, a little disappointing. As you can see from our previous reviews, we dont complain about trivial things, but felt the need to highlight the check in / check out procedure. 38 minutes to check in, 27 minutes to check out??? They said they had to check the room before they could check us out.
Sandra, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Good sized room. Extremely slow check in - finally got into our rooms 2 hours after original check in. Staff slow for the rest of our stay however always polite
Alan Thomas, 3-night family trip
Verified Expedia guest review

8/10 Very good

Location. Room size
Vladimir, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff in the reception. Jerome helped me by calling a nearby shop to see if they had what I needed. And very good food!
Annica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Ahmed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Khaled, 2-night trip
Verified Expedia guest review