The Star Grand at The Star Gold Coast (Gold Coast, Australia), Gold Coast hotel discounts

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Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers

Superior Deluxe King Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview
Rooms
Location
Amenities
Policies

Luxury hotel with outdoor pool, connected to the convention center, near Pacific Fair Shopping Centre

8.4/10 Very good

1,129 verified Hotels.com guest reviews

Property highlights

Parking available

Pool

Free WiFi

Gym

Non-smoking

Air conditioning

8 Casino Drive, Broadbeach, QLD, 4218

Main amenities

8 restaurants and 6 bars/lounges
Business center
Coffee shop/cafe
Conference center
Daily housekeeping
Fitness center
Near the beach
Outdoor pool and 2 spa tubs
Pool bar
Room service
Self parking
Terrace

For families

Children stay free
Connecting/adjoining rooms available
Garden
Premium TV channels
Private bathroom
Terrace

Room options

About this area

What's nearby

In Broadbeach
The Star Gold Coast - 7 min walk
Gold Coast Convention and Exhibition Centre - 1 min drive
Surfers Paradise Beach - 4 min drive
Cavill Avenue - 5 min drive
Slingshot - 5 min drive
Robina Town Centre - 10 min drive
Kirra Beach - 20 min drive
Warner Bros. Movie World - 20 min drive
Wet'n'Wild Gold Coast - 20 min drive

Getting around

Coolangatta Airport (OOL) - 36 min drive
Varsity Lakes Station - 20 min drive
Gold Coast City Coomera Station - 24 min drive
Helensvale Station - 26 min drive
Broadbeach South Light Rail Station - 8 min walk
Florida Gardens station - 23 min walk

Restaurants

Nineteen at the Star - 7 min walk
Harvest Buffet - 1 min walk
Garden Kitchen & Bar
Moo Moo Restuarant Gold Coast - 7 min walk
Food Quarter - 8 min walk

About this property

The Star Grand at The Star Gold Coast

The Star Grand at The Star Gold Coast puts you 0.4 mi (0.6 km) from The Star Gold Coast and 2.4 mi (3.8 km) from Cavill Avenue. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cucina Vivo, one of 8 restaurants, which serves Italian cuisine and is open for dinner. Other highlights at this luxurious hotel include 6 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the location and comfortable guestrooms. Public transportation is close by: Broadbeach South Light Rail Station is just 8 minutes by foot.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks available for guests

Hand sanitizer provided

Individually-wrapped food options available for breakfast and through room service

This information is provided by our partners.

At a glance

Hotel size

592 rooms
Arranged over 21 floors

Arriving/Leaving

Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite parking available only on request
Onsite self parking (AUD 20 per stay)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Onsite garage

Other information

Smoke-free property

Property amenities

Food and drink

8 restaurants
6 bars/lounges
Coffee shop
Poolside bar
Room service (limited hours)
Snack bar/deli

Traveling with children

Children stay free (see details)
Children's menu

What to do

Shopping
Beach nearby
Golf lessons nearby
Kayaking nearby
Scuba diving nearby
Whale-watching nearby

Working away

Business center
Conference center (17513 square feet of space)
Meeting rooms

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
On-site car rental
Pool loungers
Pool umbrellas
Porter/bellhop
Tour/ticket assistance

Facilities

1 building/tower
2 spa tubs
An outdoor pool
ATM/banking
Banquet hall
Built in 1985
Fitness center
Garden
Safe-deposit box at front desk
Terrace

Accessibility

Accessible bathroom (select rooms)
Braille/raised signage
Elevator
Grab bar near toilet
In-room accessibility (select rooms)
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Languages

Chinese (Mandarin)
English
French
German
Indonesian
Irish
Italian
Japanese
Korean
Malay

Room amenities

Be entertained

65-inch LCD TV
Pay movies
Premium satellite channels

Home comfort

Climate-controlled air conditioning and heating
Bathrobes
Electric kettle
Espresso maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Down comforter
Pillow menu
Pillowtop mattress
Premium bedding

Freshen up

Private bathroom
Designer toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi

Connecting/adjoining rooms available
Daily housekeeping
In-room safe

Special features

Dining

Cucina Vivo - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Kiyomi - Overlooking the pool, this fine-dining restaurant specializes in Korean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Garden Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Nineteen at The Star - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Imperial at The Star - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

Credit card charges are subject to an extra charge of 1.85 percent

Children & extra beds

Rollaway beds are available for AUD 50.0 per day

Parking

Self parking costs AUD 20 per stay
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 6 AM to 9 PM
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Noise-free guestrooms cannot be guaranteed. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Guests can rest easy knowing there's a smoke detector and a security system on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property accepts credit cards, debit cards and cash.

Also known as

Gold Coast Jupiters

Gold Coast Jupiters Hotel

Jupiters Casino Gold Coast

Jupiters Casino Gold Coast Broadbeach

Jupiters Casino Hotel Gold Coast

Jupiters Gold Coast

Jupiters Hotel

Jupiters Hotel & Casino Gold Coast

Jupiters Hotel & Casino Gold Coast Broadbeach

Jupiters Hotel Gold Coast

Broadbeach Conrad

Conrad Broadbeach

Conrad Hotel Jupiters

Jupiters Hotel Casino Gold Coast Broadbeach

Jupiters Hotel And Casino Gold Coast

Star Gold Coast Broadbeach

Star Grand Star Gold Coast Broadbeach

The Star Grand at The Star Gold Coast Hotel

The Star Grand at The Star Gold Coast Broadbeach

The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Does The Star Grand at The Star Gold Coast offer free cancellation for a full refund?

Yes, The Star Grand at The Star Gold Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at The Star Grand at The Star Gold Coast?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at The Star Grand at The Star Gold Coast?

Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.

Are pets allowed at The Star Grand at The Star Gold Coast?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Star Grand at The Star Gold Coast?

Yes. Self parking costs AUD 20 per stay. Parking spots may be limited.

What are the check-in and check-out times at The Star Grand at The Star Gold Coast?

You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.

Is there an onsite casino at The Star Grand at The Star Gold Coast?

No, this hotel doesn't have a casino, but The Star Gold Coast (7-min walk) is nearby.

What is there to do at The Star Grand at The Star Gold Coast and nearby?

Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include 6 bars and an outdoor pool. The Star Grand at The Star Gold Coast also has a fitness center and a garden.

Are there restaurants at or near The Star Grand at The Star Gold Coast?

Yes, there are 8 onsite restaurants, featuring Italian cuisine and garden views.

What's the area around The Star Grand at The Star Gold Coast like?

The Star Grand at The Star Gold Coast is a short 8-minute walk from Broadbeach South Light Rail Station and 7 minutes' walk from Gold Coast Convention and Exhibition Centre. Travelers give top marks for the hotel's prime location.

8.4

Very good

9.0/10

Cleanliness

8.5/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

2/10 Poor

21 March 2023

Parking was difficult & then a huge line up to check in. The room was not 5 star we were very disappointed in the room compared to our other stays at the star.