Hotel Mercure Kourou Ariatel

Photo gallery for Hotel Mercure Kourou Ariatel

Primary image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hotel Mercure Kourou Ariatel

Hotel Mercure Kourou Ariatel

4.0 star property
4-star hotel in Kourou with outdoor pool and restaurant

7.5/10 Good

11 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchenette
Map
Avenue de St Exupéry, Kourou, 97310
Main amenities
  • 80 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children's pool
  • Rollaway/extra beds available (surcharge)
  • Kitchenette
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Cayenne (CAY-Rochambeau) - 63 min drive

About this property

Hotel Mercure Kourou Ariatel

Hotel Mercure Kourou Ariatel is a great choice for a stay in Kourou. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a children's pool are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and rainfall showerheads.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time from noon - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's pool

What to do

  • Shopping
  • Water skiing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchenette
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 8 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property does not have elevators.

This property accepts credit cards and cash.

Also known as

Ariatel
Ariatel Kourou
Hotel Mercure Ariatel
Hotel Mercure Ariatel Kourou
Hotel Mercure Kourou
Hotel Mercure Kourou Ariatel
Mercure Ariatel
Mercure Kourou Ariatel
Accor Kourou Ariatel
Mercure Kourou Ariatel Kourou
Hotel Mercure Kourou Ariatel Hotel
Hotel Mercure Kourou Ariatel Kourou
Hotel Mercure Kourou Ariatel Hotel Kourou

Frequently asked questions

Overall score and ratings

7.5

Good

8.0/10

Cleanliness

7.2/10

Staff & service

7.8/10

Property conditions & facilities

8/10 Very good

Very clean
It was good overall. I just need my payment sorted please!
Verified Hotels.com guest review

8/10 Very good

Very clean
Everything was fine. Rooms were impressively clean. I've been overcharged, however. In addition to payment made at check-out, credit card used at time of booking has been charged as well.
Verified Hotels.com guest review

10/10 Exceptional

Christian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Un hôtel tranquile et agréable
Nous avons passé cinq jours agréables dans cet hotel. Le personnel était accueillant. Notre chambre, qui ouvrait sur le lac Bois-Diable était spacieuse et bien meublée.Télée dans la chambre et dans la pièce à vivre. Coin cuisine bien équipé. Salle de bains avec douche à jets multiples. Deux petits bémols: Le téléphone ne fonctionnait pas, car il y avait des travaux quelque part..et l'hotel n'organisait pas d'animations. Pour le reste, tout était très bien...la nourriture excellente. J'y retournerai volontiers.
Eric, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Agréable mais cher pour ce niveau de prestation
Chambres agréables et fraîchement rénovées. Literie confortable, salle de bain spacieuse. Dommage que le bar n'ouvre pas plus tôt en fin d’après midi en semaine. Petit déjeuner moyen. Jambons et fromages sont secs. Souvent les machines a café ne marchent pas car il n'y a plus de courant sur certaines prises électriques. Le personnel n'est pas capable de déplacer la machine de quelques mètres pour la brancher sur une autre prise... globalement, l’hôtel est agréable, la piscine spacieuse, mais le prix de la chambre n'est pas a la hauteur de la prestation rendue.
Richard, 14-night business trip
Verified Hotels.com guest review

4/10 Fair

très decevant
personnel très désagreable, lent, il y a une altercation devant tous le monde au restaurant ce qui n'est pas terrible. Chaque demande est compliquée et les personnes ne sont pas aimables
Verified Ebookers guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Bien mais cher
Des bungalows dans un jardin tropical près d'un lac, grande piscine, bar et resto agréables. Prix un peu excessif toutefois.
Verified Hotels.com guest review

6/10 Good

séjour satisfaisant sur le plan personnelle mais au niveau de l' hotel il y a des choses a revoir la qualité prix services rendu est a un niveau médiocre.j' espère qu'a la venir les choses iront en s'améliorant.
Verified Hotels.com guest review

8/10 Very good

Os funcionarios foram muito prestativas. O hotel fica na beira de um lago num clima muito humido. Tinha mofo numa das paredes e nas gavetas. Mas em geral a limpeza foi adequadomas nao acho que o custo-beneficio foi muito boa. Para tranquilidade o lugar é excelente, se quiser achar um lugar para comer é longe a pé, tem que usar um taxi sempre.
Verified Hotels.com guest review