2/10 Poor
23 June 2022
Construction site, beware reception promises
It is like staying at a construction site. Lots of work going on with plenty of noise. But most of all beware of what they say. I had already paid for breakfast and due to a dental issue I asked if they can send a simple breakfast to my room. They agreed and I asked if there was any extra charges and was told no. But at checkout time I was charged for every day for breakfast.. that means I paid twice for the same thing… and they blatantly had the gall to say that it was mentioned to me. Very poor service. Wifi is poor and have to take a code everyday so if you are doing virtual meetings be prepared to be disconnected without notice. I had to change room twice in this hotel for a 10 day stay. Am looking to lodge an official complaint regards the double charging for my breakfast.
Edvin, 10-night business trip
Verified Hotels.com guest review