Guests
All properties in Boca del Rio, Veracruz, Mexico

Ramada Plaza by Wyndham Veracruz Boca del Rio

4-star hotel with outdoor pool, connected to the convention center, near Plaza Las Americas Shopping Mall

  • Free WiFi and free parking
From
Rs3,323

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Pool
  • Outdoor Spa Tub
  • Pool
Pool. Image 1 of 40.
1 / 40Pool
Av Las Americas 241, Boca del Rio, 94299, VER, Mexico
9.0.Superb.
  • Check in was fast. Room very clean. Friendly stuff at check in and check out. Restaurant…

    Jul 20, 2021

  • Staff was super helpful, stay another night, without any troubles they gave me the same…

    Jun 5, 2021

See all 388 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Count on Us (Wyndham), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Safe
Dining options
Walkable
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 141 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Private bathroom
  • Television

What’s around

  • In De Las Americas
  • Plaza Las Americas Shopping Mall - 1 min walk
  • World Trade Center Veracruz - 6 min walk
  • Andamar Lifestyle Center - 7 min walk
  • Mocambo Beach - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Non Smoking (Castelo)
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking

What’s around

Landmarks

  • In De Las Americas
  • Plaza Las Americas Shopping Mall - 1 min walk
  • World Trade Center Veracruz - 6 min walk
  • Andamar Lifestyle Center - 7 min walk
  • Mocambo Beach - 13 min walk

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 12 min drive
  • Veracruz Central Station - 9 min drive
map
See on map
Av Las Americas 241, Boca del Rio, 94299, VER, Mexico

At a glance

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 1 PM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite extended parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Playground on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2920
  • Conference space size (meters) - 271

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • Safe-deposit box at front desk
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Low-height counters/sink

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board
  • Washer/dryer

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 185 for adults and MXN 95 for children (approximately)
  • Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Children & extra bedsPay at property

  • Childcare is available for an extra charge
  • Babysitting/childcare is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Count on Us (Wyndham).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Castelo Boca del Rio
  • Castelo Hotel Boca Rio Veracruz
  • Castelo Hotel Boca del Rio
  • Hotel Castelo
  • Castelo Hotel Veracruz/Boca Del Rio, Mexico
  • Castelo Boca Rio Veracruz
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Rio
  • Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Rio

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ramada Plaza by Wyndham Veracruz Boca del Rio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 10:00 PM. There's a 50% charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a 50% charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Domu Sushi Bar (4-min walk), La Estancia de Boca (4-min walk), and Plaza Andamar (6-min walk).
  • Have fun with nearby activities such as skydiving and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
9.0.Superb.
  • 10.0.Exceptional

    Nice

    Great place to stay

    Elias, 1 night trip with friends, Jun 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    El internet no funcionaba lo que me ocasionó problemas porque tenía que mandar unos correos del trabajo. El elevador paraba en cada piso, incluso cuando estaba ya en el mismo nivel que yo primero subía hasta el último nivel y luego volvía a bajar, por todo el tiempo que tenía que esperar preferí usar las escaleras. El c

    1 night trip, May 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great little place

    Our group of six enjoyed it very much! We regretted not dining there more often as their food was excellent. The pool was clean as well as the premises; the location was also great!

    Maria L, 4 night trip with friends, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good service and rooms

    1 night trip, Apr 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great property

    This property was very nice clean and friendly staff

    1 night trip, Dec 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent customer service and the room were very clean

    Carmen, 1 night family trip, Dec 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was great, I strongly recommend the hotel

    Carlos, 1 night family trip, Mar 25, 2020

    Verified Expedia guest review

  • 6.0.Good

    Service is great, people always willing to help, I did not like the smell in the hallway , it smells like mold and we did not like they did not have a transportation to the main malls across the street.

    Claudia, 3 night family trip, Mar 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff were very friendly, helpful and professional. Food was good and service was excellent. Can highly recommend this property.

    2 night romance trip, Feb 24, 2020

    Verified Expedia guest review

  • 6.0.Good

    Pay for upgrade the 3rd floor was broken door and rooftop view. I got upgrade and was beautiful. Higher floor better quality

    2 night family trip, Nov 23, 2019

    Verified Expedia guest review

See all 388 reviews