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Hotel Albatros - Piano di Sorrento

4 stars
via Madonna Di Roselle 54Piano di SorrentoNA80063Italy
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Good3.2 / 5
Cleanliness
Clean
Breakfast
Tasty breakfast
Location
Great location
Room
Room needs to be redecorated
22See all 22 Hotels.com reviews
From 243 reviewsTripAdvisor Traveller Rating

Hotel Albatros - Piano di Sorrento

from Rs3,737
  • Comfort Double Room
  • Quadruple Room
  • Triple Room
  • Double or Twin Room
  • Single Room
  • Economy Double Room

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10:30 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements. Bookings where payment for the stay will be made on site instead of at the time of booking must be paid in full at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Also known as

  • Albatros Piano di Sorrento
  • Hotel Albatros Piano di Sorrento

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and collected at the property in cash. The tax applies to stays from 1 April to 31 October. This tax does not apply to residents of the city, or children under 18 years of age. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

Optional extras

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for EUR 10 per day (rates may vary)

WiFi is available in public areas for EUR 10 per day (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built 1988
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • In-room safe

Hotel Albatros - Piano di Sorrento’s small print

Also known as

  • Albatros Piano di Sorrento
  • Hotel Albatros Piano di Sorrento

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and collected at the property in cash. The tax applies to stays from 1 April to 31 October. This tax does not apply to residents of the city, or children under 18 years of age. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

Optional extras

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for EUR 10 per day (rates may vary)

WiFi is available in public areas for EUR 10 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 22 reviews

Hotel Albatros - Piano di Sorrento
Poor1.0 / 5
rude time consuming checkin. clerk was on the phone the whole time.got no info about room systems.a/c system not controllable from room,refrig. did not work,shower stall floor flooded,1 chair for balcony sitting for 2 person room,could hear people next door talking and eavery flush of toilet,for breakfast,coffee was weak and unenjoyable,juices the same,wifi did not work in rooms and had to sit by entrance desk to get reception. i could go on,worst hotel i ever booked.
2 night romance trip
Hotel Albatros - Piano di Sorrento
Poor1.0 / 5
No no no no no...
This is the worst! I was willing to overlook the fact that I had to wait 15 minutes when I arrived for someone to show up at the front desk, the pool bar was swimming in ants, the bed had one sheet and a 50-year old comforter, the fact that the place has not seen an update in 50 years, and the WIFI did not work in the room, because it was "clean enough". I'm really not picky--especially when I'm choosing one of the cheapest places in the area. However, when I went to check out, the receptionist wanted to charge me for the room after I had already booked and paid for the room on Hotels.com. She could not "find" my reservation anywhere. Showing her the confirmation of payment from Hotels.com did not convince her. Finally, she agreed to charge me only 30 Euros more than I had already paid Hotels.com because I had a friend next to me as I was checking out so she assumed that he slept in the room and thus charged me for a double room instead of a single. When I handed her a credit card to pay this ridiculous additional charge, she said they only accepted credit cards for purchases over 50 Euros. After I told her I did not have cash and she called someone, she agreed to accept the credit card. She called a taxi for me when I was leaving, but when I heard the rate the taxi driver was asking for to take me to the town's center, I told her to forget it. I was already screwed by the hotel, and apparently the taxi driver was in on the scheme.
1 night trip

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Hotel Albatros - Piano di Sorrento

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