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Reef Hotel

Photo gallery for Reef Hotel

Outdoor pool
Poolside bar
Standard Room | In-room safe, desk, free WiFi, bed sheets
Dining
Shower, towels

Overview of Reef Hotel

Reef Hotel

3.0 star property
Beach hotel in Mombasa with outdoor pool and restaurant
6.6 out of 10 Good
6.6/10 Good

88 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Mount Kenya Road, Mombasa, 80100
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • Swim-up bar
  • Room service
  • Babysitting
  • Conference center
For families
  • Babysitting (surcharge)
  • Playground on site
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Nyali Beach - 3 min drive
  • Bamburi Beach - 12 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 34 min drive
  • Vipingo (VPG) - 45 min drive
  • Ukunda (UKA) - 90 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cafesserie - Maison de qualitè - 15 min walk
  • Tapas Cielo - 12 min walk
  • Anuba Lounge - 11 min walk
  • 10 street - 12 min walk
  • Java House At Total - 2 min drive
Map

About this property

Reef Hotel

Reef Hotel offers an airport shuttle (available 24 hours) for KES 2500 per vehicle one way. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli, and a terrace are other highlights.

All-inclusive

All-inclusive room rates at Reef Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from noon - anytime
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Supervised childcare (surcharge)

What to do

  • Beach nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Arcade/game room

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KES 1200 per person
  • Airport shuttle service is offered for an extra charge of KES 2500 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Reef Hotel Mombasa
Reef Mombasa
Reef Hotel
Reef Hotel Hotel
Reef Hotel Mombasa
Reef Hotel Hotel Mombasa

Frequently asked questions

Does Reef Hotel offer free cancellation for a full refund?
Yes, Reef Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Reef Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Reef Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Reef Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Reef Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Reef Hotel?
Yes, an airport shuttle is available. The charge is KES 2500 per vehicle one way.
What are the check-in and check-out times at Reef Hotel?
You can check in from noon - anytime. Check-out time is 10 AM. Contactless check-in is available.
What is there to do at Reef Hotel and nearby?
Have fun with nearby activities like sailing, scuba diving, and water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a garden.
Are there restaurants at or near Reef Hotel?
Yes, there's an onsite restaurant.
Does Reef Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Reef Hotel like?
Reef Hotel is a short 14-minute walk from City Mall and 15 minutes' walk from Haller Park.

Reviews

6.6

Good

6.8/10

Cleanliness

7.3/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Good

Great beach location. Good service
PETER, 3-night trip
Verified Expedia guest review

6/10 Good

Jeremiah, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Run down and too many non residents who pay a small entrance fee to use the facilities while residents who pay much more have no privacy....take care there are thieves working in this hotel also seperately reported by other on line reviewers.
Robert, 14-night romance trip
Verified Ebookers guest review

8/10 Very good

Gòod view of ocean, very good gardens and friendly staffing team
pradeep, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The rooms looked old, I changed into two different rooms the first one wasn’t smelling fresh and the balcony door couldn’t lock.
Okumu, 3-night trip
Verified Expedia guest review

8/10 Very good

Good value
Good value for the money
Tony, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Kim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I paid in full upon arrival. However upon checking out they demanded a furyher 2000 KES because the dollar / KES rate had changed. I'm sure if it had moved the other way, they would offer me a small refund. I refused to pay but did when it became apparent that the cashier would have the diffetence deducted from his salary. The garden and pool are is fabulous, as are the staff. The rooms are tired though and not really worth the money. The AC is ineffective. I would not stay here again though purely because of the odious practice I've described above.
Vince, 4-night trip
Verified Expedia guest review

4/10 Fair

Sean, 2-night trip
Verified Hotels.com guest review

6/10 Good

In general a tired hotel. Bedrooms plain and towels that needed to be replaced 3 years ago.
Ronnie, 3-night trip
Verified Expedia guest review