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All properties in Mentor, Ohio, United States of America

Hampton Inn & Suites Cleveland Mentor

No-frills Mentor hotel with indoor pool

  • Free WiFi and free parking
From
Rs7,969

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5675 Emerald Ct, Mentor, 44060, OH, United States of America
8.6.Fabulous.
  • Staff was friendly and the hotel was very clean. The only issue was the mattresses. My…

    Oct 22, 2021

  • The young lady that checked us in really felt welcoming .

    Sep 24, 2021

See all 157 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Easy parking

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 90 guestrooms
    • Daily housekeeping
    • 1 indoor pool
    • Fitness center
    • Business center
    • 24-hour front desk

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television

    What’s around

    • Mentor Marsh - Carol H. Sweet Nature Center - 39 min walk
    • Mentor Civic Arena - 2.9 mi / 4.6 km
    • Headlands Beach State Park - 3.2 mi / 5.1 km
    • Lake Erie - 3.8 mi / 6.1 km
    • Black Brook Golf Course - 3.1 mi / 5 km
    • Lake Erie College - 3.5 mi / 5.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed
    • Room, 1 King Bed
    • Studio Suite, 1 King Bed
    • Room, 2 Queen Beds
    • Room, 2 Queen Beds, Accessible
    • Room, 1 King Bed, Jetted Tub
    • Suite, 1 King Bed, Accessible
    • Suite, 1 King Bed
    • Room, 2 Queen Beds, Accessible, Non Smoking
    • Suite, 1 King Bed, Accessible, Non Smoking
    • Room, 1 King Bed, Accessible

    What’s around

    Landmarks

    • Mentor Marsh - Carol H. Sweet Nature Center - 39 min walk
    • Mentor Civic Arena - 2.9 mi / 4.6 km
    • Headlands Beach State Park - 3.2 mi / 5.1 km
    • Lake Erie - 3.8 mi / 6.1 km
    • Black Brook Golf Course - 3.1 mi / 5 km
    • Lake Erie College - 3.5 mi / 5.6 km
    • Mentor Lagoons Nature Preserve - 4.4 mi / 7.1 km
    • Fairport Harbor Marine Museum and Lighthouse - 5.4 mi / 8.7 km
    • Lake County History Center - 5.5 mi / 8.9 km
    • Fairport Harbor Lakefront Park Beach - 5.6 mi / 9 km
    • James Garfield National Historic Site - 5.7 mi / 9.2 km

    Getting around

    • Cleveland Hopkins International Airport (CLE) - 45 min drive
    • Cleveland, OH (CGF-Cuyahoga County) - 22 min drive
    • Cleveland, OH (BKL-Burke Lakefront) - 33 min drive
    map
    See on map
    5675 Emerald Ct, Mentor, 44060, OH, United States of America

    At a glance

    Hotel size

    • This hotel has 90 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free breakfast
    • Coffee/tea in a common area

    Things to do

    • Number of indoor pools - 1
    • Fitness facilities
    • Number of spa tubs - 1

    Working away

    • Business center
    • Number of meeting rooms - 1
    • Conference space
    • Conference space size (feet) - 576
    • Conference space size (meters) - 52

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2009
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Visual alarms in hallways

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    More

    • Daily housekeeping
    • Connecting/adjoining rooms available

    Fees & policies

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for USD 15.0 per night

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Hampton Inn Cleveland Hotel Mentor
    • Hampton Inn & Suites Cleveland Mentor Hotel
    • Hampton Inn & Suites Cleveland Mentor Mentor
    • Hampton Inn & Suites Cleveland Mentor Hotel Mentor
    • Hampton Inn Cleveland Mentor
    • Hampton Inn Mentor
    • Mentor Hampton Inn
    • Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
    • Hampton Inn & Suites Cleveland-Mentor Ohio
    • Hampton Inn And Suites Cleveland-Mentor
    • Hampton Inn Cleveland Mentor Hotel
    • Hampton Inn Suites Cleveland Mentor

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hampton Inn & Suites Cleveland Mentor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Sammy's (2.3 mi), Brennan's Fish House (2.5 mi), and Pastina Rustic Italian Restaurant (2.9 mi).
    • Hampton Inn & Suites Cleveland Mentor has an indoor pool and a spa tub, as well as a fitness center.
    8.6.Fabulous.
    • 8.0.Very good

      Hampton

      Good customer service. Room good and clean. Breakfast meal options good. Good location to highway and restaurants. Lobby seating area nice. Need better coffee service in lobby.

      2 night trip, Sep 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Big room - great service!

      Fast, friendly service. Clean comfortable rooms and amenities! Nice location.

      Julie, 1 night trip, Sep 4, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Convenient location. Hotel is clean, well maintained with courteous helpful staff. I've stayed twice in the last week, and the high standards were in place both times.

      Marilyn, 1 night trip, Sep 1, 2021

      Verified Expedia guest review

    • 2.0.Poor

      Booked stay - then needed to cancel. Would not allow cancellation.

      Mark, 1 night family trip, Aug 28, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great stay, very clean, friendly staff, and nice breakfast.

      Thomas, 2 night family trip, Aug 26, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Lovely staff, well maintained, nice breakfast choices. As a woman traveling alone, I felt safe in the hotel. While there weren’t fine dining restaurants close, there were a lot of franchises which provide both take out and inside dining

      Marilyn, 1 night trip, Aug 24, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      We were very satisfied with the comfort of our room however the walls are thin and we could hear the people in the room next to us talking. Also the selection of breakfast food did not have any healthy choices.

      1 night romance trip, Aug 20, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Staff was friendly and check-in was breeze. We had been driving all day and were ready to relax. The beds are so comfortable and the rooms are very clean. Breakfast was good. They had a variety of food to choose from. We love the Hampton Inn! Will stay again if we go back through that area.

      Brina, 1 night family trip, Aug 19, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Very clean. Full breakfast and nice pool. There was no fan in the bathroom so the room got really steamy.

      Michelle, 1 night family trip, Aug 17, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Met our needs for a one night stop.

      1 night romance trip, Aug 13, 2021

      Verified Orbitz guest review

    See all 157 reviews