Guests
All properties in Rome, Lazio, Italy

Best Western Plus Hotel Universo

4-star hotel with restaurant, near Baths of Diocletian

  • Free WiFi
From
Rs8,179

Image gallery

  • Superior Room, 1 King Bed - Guest Room
  • Superior Room, 1 King Bed - Guest Room
  • Junior Suite, 1 King Bed (Split level) - Bathroom
  • Comfort Room, 1 King Bed (Twin bed on request) - Bathroom
  • Superior Room, 1 King Bed - Guest Room
Superior Room, 1 King Bed - Guest Room. Image 1 of 92.
1 / 92Superior Room, 1 King Bed - Guest Room
Via Principe Amedeo 5/B, Rome, 185, RM, Italy
8.8.Fabulous.
  • Our stay was almost great except for couple of things. First, we had a problem with the…

    Sep 3, 2021

  • My husband and I were traveling in Italy in mid August. We had been in several hotels…

    Aug 17, 2021

See all 771 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Transport options
Safe
  • Free WiFi
  • Parking available
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 198 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

What’s around

  • In Rome Historic Centre
  • Baths of Diocletian - 6 min walk
  • Basilica di Santa Maria Maggiore - 6 min walk
  • Palace of Expositions - 9 min walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Economy Room, 1 Double Bed (Bed is French Bed)
  • Standard Room, 1 Twin Bed
  • Superior Room, 1 King Bed
  • Junior Suite, 1 King Bed (Split level)
  • Deluxe Room, 1 King Bed (Split level)
  • Comfort Room, 1 King Bed (Twin bed on request)
  • Family Room, Multiple Beds, Connecting Rooms
  • Comfort Room, 2 Twin Beds
  • Comfort Room, Multiple Beds

Location

Via Principe Amedeo 5/B, Rome, 185, RM, Italy
  • In Rome Historic Centre
  • Baths of Diocletian - 6 min walk
  • Basilica di Santa Maria Maggiore - 6 min walk

What’s around

Landmarks

  • In Rome Historic Centre
  • Baths of Diocletian - 6 min walk
  • Basilica di Santa Maria Maggiore - 6 min walk
  • Palace of Expositions - 9 min walk

Getting around

  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 26 min drive
  • Ciampino Airport (CIA) - 20 min drive
  • Rome Termini Station - 5 min walk
  • Rome (XRJ-Termini Rail Station) - 6 min walk
  • Rome Tuscolana Station - 5 min drive
  • Repubblica - Opera House Station - 4 min walk
  • Vittorio Emanuele Station - 11 min walk
  • Cavour Station - 11 min walk
  • Airport pick-up service

At a glance

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*

Pets

  • Pets stay free
  • 1 per room (up to 11 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 40 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness facilities
  • Steam room
  • Sauna

Working away

  • Business center
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1900
  • Elevator
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 6 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 9 for adults and EUR 9 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 40 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Bw Hotel Universo
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Universo Rome
  • Best Western Plus Universo
  • Best Western Rome
  • Best Plus Universo Rome
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Hotel Universo Hotel
  • Best Western Plus Hotel Universo Hotel Rome
  • Bw Hotel Universo Rome
  • Bw Universo
  • Bw Universo Rome
  • Best Western Hotel Universo Rome
  • Best Western Hotel Universo
  • Best Western Universo Rome
  • Best Western Universo
  • Hotel Universo Rome

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Plus Hotel Universo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 40 per day.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. Service animals are exempt from fees.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include La Locanda dei Pugliesi (3-min walk), Elettra (3-min walk), and Cotto (3-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is EUR 55 per vehicle.
  • Best Western Plus Hotel Universo has a sauna and a steam room.
8.8.Fabulous.
  • 8.0.Very good

    Being a few minutes away from the train station was pretty convenient. Checking in was a breeze, we were there at least 2 hours before check-in time but the staff assisted us, no questions asked. On top of that, we didn't ask nor expected, they upgraded our room. The only issue we had was the a/c, as we didn't have control at all. The room was pretty warm which got to be pretty uncomfortable at night. Our stay was in the height of summer so it would've been nicer to have little bit more comfort at night. The breakfast was great. Staff were very attentive and friendly. Overall, we would stay again.

    Mika, 4 night trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ideal location comfortable and clean

    Derek, 1 night business trip, Aug 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent value, friendly staff, very comfortable

    Super convenient for an overnight as it is 4 min walk to Termini station and very clean, modern, comfortable. I had a single room on 6th floor - slept extremely well. I left too early for breakfast and didn't try the bar this time. I would definitely stay there again.

    Marie-Anne, 1 night business trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Modern and comfortable

    This hotel is located within walking distance from the Termini station and is thus very convenient for those that intend to arrive and/or leave Rome by train. The area is quite busy and has plenty of restaurants nearby. The main attractions are just 2-3 metro stops away. The rooms are clean and comfortable.

    MICHALIS, 1 night family trip, Jul 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    10/10 I will be back

    stayed in the western for 2 night, overall score 10/10. The hotel is super clean and its located approximately 12-15 minutes from the Trevi fountain and the coliseum. the front desk agents are very nice and helpfull. also is located 3 minute walk from roma termini which is great.

    Felipe, 2 night trip, Jul 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Most comfortable in my experience

    1 night trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Europe a non event-Covid-19

    We had to cancel our trip due to COVID-19 and the hotel would not give us a refund, I will never stay at a best Western! Unusual circumstances call for exceptions. I did manage to get my Hotel Rewards back but should have also been refunded what I paid for the hotel. Travellers be aware of non refundable hotels and the restrictions Hotels.com has

    2 night family trip, Sep 27, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible customer service!! We booked our stay back back in February for our honeymoon In August. Unfortunately we had to cancel our stay due to COVID-19 explaining our flight to Italy got cancelled I asked for a refund or credit. They did not do anything for us. Do yourself a favour and stay somewhere else where they treat their customers good.

    Sandra, 1 night romance trip, Sep 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Exceptionally clean welcoming hotel. Superb facilities and modern well appointed rooms. At first its location seems a little out of the way but its proximity to the Termini means that All major sites are within easy reach (buses 64 and 40 or the Metro covers just about everything) superb restaurants close by and excellent shopping. The hotel's Covid-19 prevention facilities are first rate. The Universo is my first choice hotel for a stay in Rome.

    DavidzH, 7 night trip, Sep 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely Hotel close to Roma Termini

    I was really happy I stayed at this hotel. It was very clean and comfortable. The front desk staff was very friendly and helpful. Breakfast wasn’t included so I paid the €9 and it was worth it. There was a large variety of tasty food to choose. I would definitely stay here again

    Lori, 1 night trip, Mar 3, 2020

    Verified Hotels.com guest review

See all 771 reviews