Guests
All properties in Ayala, Basque Country, Spain

Arcos de Quejana

Historic hotel in Ayala with restaurant and children's club

  • Free WiFi and free parking

Image gallery

  • Garden
  • Garden
  • Apartment, 2 Bedrooms - Living Room
  • Apartment, 2 Bedrooms - Bathroom
  • Garden
Garden. Image 1 of 32.
1 / 32Garden
Carretera Beotegi s/n, Ayala, 01477, Alava, Spain
7.6.Good.
  • This was the worst place we have stayed in 7 weeks of travelling. Tiny room. Double bed against the wall. Bedhead freestanding & moves every time you roll over. Tiny bathroom. No…

    Aug 18, 2019

See all 4 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

The following facilities are closed on Sunday, Monday, and Tuesday:
  • Restaurant
    • Free WiFi
    • Free parking
    • Non-smoking

    Property highlights

    Main amenities

    • 16 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant
    • Rooftop terrace
    • Breakfast available
    • Business center

    For families

    • Free cribs/infant beds
    • Children's club (surcharge)
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • Plaza Moyua - 21.6 mi / 34.8 km
    • Guggenheim Museum Bilbao - 22.4 mi / 36 km
    • Vizcaya Bridge - 24.4 mi / 39.2 km
    • Convento de Santa Ana - 16.4 mi / 26.4 km
    • Bizkaia Frontoia - 19.9 mi / 32 km
    • Hospital Universitario Cruces - 20.4 mi / 32.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Double Room Single Use
    • Double Room
    • Room (Romantic Offer)
    • Double Room (Golden Age +60 years)
    • Apartment, 2 Bedrooms
    • Apartment, 2 Bedrooms (+ Extra bed)

    What’s around

    Landmarks

    • Plaza Moyua - 21.6 mi / 34.8 km
    • Guggenheim Museum Bilbao - 22.4 mi / 36 km
    • Vizcaya Bridge - 24.4 mi / 39.2 km
    • Convento de Santa Ana - 16.4 mi / 26.4 km
    • Bizkaia Frontoia - 19.9 mi / 32 km
    • Hospital Universitario Cruces - 20.4 mi / 32.8 km
    • Church of San Francisco de Asis - 20.5 mi / 32.9 km
    • Azkuna Zentroa - 20.7 mi / 33.3 km
    • Hospital de San Francisco Javier - 20.8 mi / 33.5 km
    • Gorbea Natural Park Interpretation Center - 20.8 mi / 33.5 km

    Getting around

    • Bilbao Airport (BIO) - 41 min drive
    • Vitoria (VIT) - 36 min drive
    • Amurrio Iparralde Station - 10 min drive
    • Amurrio Salbio Station - 10 min drive
    • Amurrio Station - 10 min drive
    map
    See on map
    Carretera Beotegi s/n, Ayala, 01477, Alava, Spain

    At a glance

    Hotel size

    • This hotel has 16 rooms
    • This hotel is arranged over 1 floor

    Arriving/leaving

    • Check-in time 2 PM-6:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Children's club*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (surcharge)

    Food and drink

    • Continental breakfast daily (surcharge)
    • Restaurant

    Working away

    • Business center
    • Number of meeting rooms - 1
    • Conference space
    • Meeting rooms

    Services

    • Front desk (limited hours)
    • Tours/ticket assistance
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 3
    • Rooftop terrace
    • Garden
    • Library
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English
    • French
    • Spanish

    In the room

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer (on request)

    Be entertained

    • TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Onsite venue - Overlooking the garden, this restaurant serves breakfast and lunch. Reservations are required.

    Fees & policies

    Optional extras

    • Continental breakfast is offered for an extra charge of EUR 9 for adults and EUR 3.5 for children (approximately)
    • Late check-out can be arranged for an extra charge (amount varies)

    Children & extra bedsPay at property

    • Rollaway beds are available for EUR 30.0 per day
    • Children's club access is available for an extra charge
    • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-in is available.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

    Policies

    This property accepts major credit cards, Visa and Mastercard.

    Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    This property is licensed under an applicable law.Property Registration Number HVI00356

    Also known as

    • Los Arcos Quejana
    • Arcos de Quejana Hotel
    • Arcos de Quejana Ayala
    • Arcos de Quejana Hotel Ayala
    • Los Arcos Quejana Ayala
    • Los Arcos Quejana Hotel
    • Los Arcos Quejana Hotel Ayala
    • Quejana
    • Arcos Quejana Hotel Ayala
    • Arcos Quejana Hotel
    • Arcos Quejana Ayala
    • Arcos Quejana

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Arcos de Quejana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2 PM - 6:00 PM. Check-out time is noon. Late check-out is available for a charge. Contactless check-in is available.
    • Yes, there's an onsite restaurant that offers garden views. Nearby restaurants include Antojo (2.1 mi), Asador Villa Florida (5.1 mi), and El Rinconcito (5.1 mi).
    • No, this hotel doesn't have a casino, but Gran Casino Bilbao (30-min drive) is nearby.
    • Arcos de Quejana has a garden.
    7.6.Good.
    • 8.0.Very good

      Campagnard

      chambre correct isolation phonique vis-à-vis des communs à améliorer sdb petite resto au top pour soirée gastronomique

      Bruno, 1 night romance trip, Jun 1, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Bien calidad precio. Buena atención. Cerca del palacio de los Aiara.

      3 night trip, Mar 14, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Tranquilidad y trato exquisito. Te hacen sentir como en casa

      1 night trip, Jan 25, 2019

      Verified Expedia guest review

    See all 4 reviews