Hotel del Prado

Photo gallery for Hotel del Prado

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Hotel del Prado

UNESCO Sustainable Travel Pledge

Hotel del Prado

3.0 star property
Puigcerda ski-in/ski-out hotel with ski storage and ski passes

8.2/10 Very good

38 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Ctra. Llívia, S/N, Puigcerda, 603
Main amenities
  • 54 smoke-free guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Room service
For families
  • Babysitting (surcharge)
  • Playground on site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Font-Romeu Ski Resort - 20 min drive
  • Bolquere-Pyrenees 2000 Ski Resort - 18 min drive
  • La Masella Ski Resort - 18 min drive
  • La Molina Ski Resort - 21 min drive
  • Pas de la Casa Resort - 45 min drive

Getting around

  • La Seu d'Urgell (LEU) - 53 min drive
  • Barcelona El Prat Airport (BCN) - 110 min drive
  • Ur Les Escaldes Station - 2 min drive
  • Bourg-Madame Station - 13 min walk
  • Puigcerdà Station - 16 min walk

About this property

Hotel del Prado

Hotel del Prado allows you more time for skiing with ski-in/ski-out access. Guests indulge in massages, then grab a bite to eat at the restaurant. 2 bars/lounges and an outdoor pool are other highlights, and rooms offer up nice touches like deep soaking tubs and Tempur-Pedic beds with premium linens. Ski passes and storage are also available. Fellow travelers like the breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Room service
  • Snack bar/deli

Taking the kids

  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Bicycle rentals nearby
  • Golf lessons nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Adjacent to a golf course
  • An outdoor pool
  • Spa services
  • Spa tub
  • Outdoor tennis court
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • German
  • Spanish

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Premium bedding
  • Tempur-Pedic mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12.00 for adults and EUR 6.00 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 29.50 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts major credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Prado Hotel Puigcerda
Prado Puigcerda
Hotel Prado Puigcerda
Hotel del Prado Hotel
Hotel del Prado Puigcerda
Hotel del Prado Hotel Puigcerda

Frequently asked questions

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.1/10

Staff & service

9.0/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Highly recommended
The Hotel del Prado is truly wonderful. The staff are helpful and kind, the hotel and rooms are comfortable and clean, and the hotel has a wonderful yard and an indoor lounge for relaxing. The location is convenient for activities in and around Puigcerda. And there is a full-service restaurant on-site. Enjoyed our stay there and highly recommend this hotel.
Hugh, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice garden, charming hotel, average stay.
We arrived after a long day on road bikes. Cold and tired we were were looking forward to relaxing in the featured jacuzzi. This was closed and staff were unable to heat sauna. Pool was freezing. Apart from this the stay was ok. Staff was friendly. Rooms clean. Covid-restricted breakfast unimpressive but ok.
Fredrik, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nice but noisy
I would like to stay at this hotel again, but on the far side from the road. The good: the pool and garden are lovely spots. The less good: during summer, there is no AC in the room so you have to open the windows. The traffic on the nearby road was so loud at times that I couldn’t hear somebody else in the room talking. At night the outside traffic made it difficult to sleep. I’d stay again if I knew I could sleep away from the buildings or anytime besides summer.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel for a ski trip.
Very nice hotel. Friendly people at the reception. Nice and clean bedrooms. Good breakfast.
Leon, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

david, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel.
It was just a one night getaway and it was super.
Verified Hotels.com guest review

6/10 Good

Weekend in Puigcerda
Nice hotel. Wifi was patchy and didn't work in our room. Initially put in twin room although we booked a double. We were moved quickly but to a smaller room with a shower in the tub that you couldn't get under to shower properly. Towels not changed each day and shower gel etc. not replenished over the three days stay. Food and service in the hotel restaurant was excellent though.
Verified Hotels.com guest review

10/10 Exceptional

This hotel was a real find. The staff were friendly and helpful and the rooms were clean and roomy. The hotel garden, tho not big had plenty of tables and chairs. The restaurant staff were particularly helpful when explaining the menu and the food when it arrived was excellent. The hotel is a little out of the way, but if you take the time to walk into the centre, it is well worth the effort with lots of shops, bars and cafes.
Verified Expedia guest review

8/10 Very good

Good stay.
We stayed for one night. We had a nice room. I guess my only issue was the timing of service. We tried to get drinks in the afternoon, and finally was successful, but to order anything else, took too much time. Dinner was great, but again it seemed to take awhile to get our bill.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review