Hotel Touring au Lac

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Beach
Beach
Superior Double Room | In-room safe, free WiFi
Superior Double Room | In-room safe, free WiFi

Overview of Hotel Touring au Lac

Hotel Touring au Lac

3.0 star property
Lakefront Neuchatel hotel with restaurant

7.8/10 Good

283 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Ski facilities
Map
Place Numa-Droz 1, Neuchatel, NE, 2000
Main amenities
  • Restaurant
  • Breakfast available
  • Ski storage
  • Room service
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Laundry facilities
  • Elevator
  • Limited onsite parking
  • Hair dryer

Choose dates to view prices

About this area

Getting around

  • Bern (BRN-Belp) - 61 min drive
  • Geneva International Airport (GVA) - 73 min drive
  • Colombier Station - 9 min drive
  • Neuchatel (QNC-Neuchatel Train Station) - 13 min walk
  • Neuchâtel Station - 13 min walk

About this property

Hotel Touring au Lac

3-star hotel by the lake
Hotel Touring au Lac provides amenities like laundry facilities and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), an elevator, and laundry services
  • A front desk safe, smoke-free premises, and tour/ticket assistance
  • Multilingual staff
  • Guest reviews speak well of the location
Room features
All 41 rooms include amenities such as free WiFi, safes, and room service.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 6:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 6:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Room service

What to do

  • Skiing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Free WiFi

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Breakfast costs between CHF 16.00 and CHF 16.00 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for CHF 30.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property accepts major credit cards and cash.

Also known as

Hotel Touring au Lac
Hotel Touring au Lac Neuchatel
Touring au Lac
Touring au Lac Hotel
Touring au Lac Neuchatel
Hotel Touring au Lac Hotel
Hotel Touring au Lac Neuchatel
Hotel Touring au Lac Hotel Neuchatel

Frequently asked questions

Does Hotel Touring au Lac offer free cancellation for a full refund?
Yes, Hotel Touring au Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Touring au Lac?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Touring au Lac?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per night.
Is parking offered on site at Hotel Touring au Lac?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Touring au Lac?
You can check in from 2:00 PM - 6:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Touring au Lac?
No, this hotel doesn't have a casino, but Casino Neuchatel (8-min walk) is nearby.
What is there to do at Hotel Touring au Lac and nearby?
Have fun with nearby winter activities like skiing.
Are there restaurants at or near Hotel Touring au Lac?
Yes, there's an onsite restaurant. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Lake Side (4-min walk), Isaana (4-min walk), and Le Banneret (4-min walk).
What's the area around Hotel Touring au Lac like?
Hotel Touring au Lac is a short 4-minute walk from Theatre du Passage and 8 minutes' walk from Casino Neuchatel. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

7.9/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

It was great but too short
CHRISTIE, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Simply amazing
Wonderful central location by the lake with easy walk into central neuchatel, very friendly and understanding staff
Antony, 5-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Older hotel but great location
The location of this hotel is really the selling point. It has views of the lake and is very central. The windows aren't the newest so you can hear the noise from the adjacent bar but the hotel thoughtfully provide earplugs for this very reason. The hotel itself is a little tired but the bed was comfortable and the bathroom functional. It was quite clean too. One of the best bits about the stay is the hotel provides you with a booklet of tickets for local attractions so you can have a boat trip, muséum visit and go to the botanical gardens all for free. It's also a travel pass so you can use public transport too.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Erica, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, clean and quiet, very good location right in the centre. I certainly recommend it for everyone
Alla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andreas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

A great location right in the centre of town. Friendly and helpful staff. A lovely bonus was the free travel and visitor pass for the duration of our stay given by the hotel. The bathrooms could do with an update but were very clean. Breakfast coffee is from a machine, ok but not all options were working.
Tania, 3-night trip
Verified Hotels.com guest review

6/10 Good

What I liked : friendly Staff, Good Location (at the lake) What I didn't like : old building
1-night romance trip
Verified Ebookers guest review