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All properties in Zermatt, Switzerland
1 room, 2 adults

Grand Hotel Zermatterhof, Zermatt, Switzerland

5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Ski area nearby
  • Free WiFi
Bahnhofstrasse 55, Zermatt, VS, 3920, Switzerland

Luxury hotel with spa, near Matterhorn Museum
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
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Service
Fantastic service
Food
Delicious food
Location
Great location
Room
Great room

Grand Hotel Zermatterhof, Zermatt, Switzerland

from Rs42,202
  • Standard Single Room, 1 Queen Bed
  • Classic Double Room
  • Deluxe Double Room
  • Deluxe Double Room, View (Matterhorn View)
  • Junior Suite
  • Suite
  • Suite, View (Matterhorn View)
  • Deluxe Suite
  • Suite (Chalet)

What’s around Grand Hotel Zermatterhof, Zermatt, Switzerland

Landmarks

  • In Zermatt City Centre
  • Matterhorn Museum - 1 min walk
  • Mountaineers Cemetery - 2 min walk

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt Station - 6 min walk
  • Täsch Station - 10 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station drop-off

At a glance

Key facts

Hotel size

  • This hotel has 69 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

  • Free train station shuttle *

Parking

  • No parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 400
  • Conference space size (meters) - 37
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Gourmet Prato Borni - Overlooking the garden, this fine-dining restaurant specializes in regional cuisine and serves dinner only. Reservations are required.

Brasserie Lusi - Overlooking the garden, this brasserie specializes in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Saycheese! - This theme restaurant specializes in fondue and serves dinner only. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Grand Hotel Zermatterhof, Zermatt, Switzerland’s small print

Also known as

  • Grand Hotel Zermatterhof
  • Grand Zermatterhof
  • Zermatterhof Grand Hotel
  • Grand Hotel Zermatt
  • Grand Hotel Zermatt
  • Grand Hotel Zermatterhof Hotel
  • Grand Hotel Zermatterhof Zermatt
  • Grand Hotel Zermatterhof Hotel Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Rollaway beds are available for CHF 200.0 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 35 per pet, per day

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.8 From 133 reviews

Exceptional 10.0
Perfect Zermatt Hotel
This property is perfect! Perfect view of Matterhorn. Staff are excellent! Hotel is beautiful. They upgraded us to a suite with balcony. Picked us up and back to train station in a horse drawn carriage. Staying at the Zermattoff Grand Hotel made our Switzerland trip perfect! Highly recommend. You will not be disappointed!
Barbara, us1 night trip with friends
Exceptional 10.0
Excellent hotel!
We were upgraded to a beautiful suite. The room was very comfortable and quiet. The staff are very friendly and helpful. Just wish we could have stayed a couple more nights!
Janice, us2 night family trip
Exceptional 10.0
A dream come true
Best holiday of my life! Incredible! I want to be back! Amazing place and incredible hotel! 10/10
Richard, za5 night romance trip
Exceptional 10.0
Really amazing all around!
All was VERY good. Live piano in the bar with reasonably priced paninis and beer. French Champagne in the breakfast buffet - first class all around! Cannot wait until next time!
Bret, us1 night trip with friends
Exceptional 10.0
A Gem
A fabulous hotel and location. They have invested in upgrades over the years and it shows. The rooms are super with direct views of the Matterhorn, the lobby and restaurants are 5 star and the pool/spa and ski locker areas are very modern. On top of this, the staff go out of their way to help you, even getting me a newspaper late in the afternoon from the store and bringing it personally to me at the spa. Only improvements would be in getting more queen/king sized beds vs. two doubles pushed together w/ better mattresses and the showers can be upgraded w/ higher shower heads and more space.
Wayne, us6 night romance trip

Grand Hotel Zermatterhof, Zermatt, Switzerland

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