All properties in Frankfurt, Hessen, Germany

Hotel Neue Kraeme

Central hotel in Frankfurt, connected to the convention center

  • Free WiFi

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  • Double or Twin Room - Bathroom
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Neue Kräme 23, Frankfurt, 60311, HE, Germany
8.0.Very good.
  • Good: The front person was very friend and nice. The breakfast (included) was wonderful!…

    Dec 30, 2019

  • Loved this quaint little hotel that was So close to Altstadt. It was a perfect location…

    Dec 22, 2019

See all 25 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Non-smoking

Property highlights

Main amenities

  • 21 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour room service
  • Self parking
  • 24-hour front desk
  • Front desk safe

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Hair dryer
  • Coffee/tea maker
  • Elevator

What’s around

  • In Innenstadt
  • Museumsufer - 1 min walk
  • Zeil Shopping District - 2 min walk
  • Romerberg - 2 min walk
  • St. Paul's Church - 2 min walk
  • Römer - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double or Twin Room
  • Single Room
  • Triple Room

What’s around


  • In Innenstadt
  • Museumsufer - 1 min walk
  • Zeil Shopping District - 2 min walk
  • Romerberg - 2 min walk
  • St. Paul's Church - 2 min walk
  • Römer - 3 min walk
  • Museum of Modern Art - 4 min walk
  • Historical Museum - 4 min walk
  • Schirn Art Museum - 4 min walk
  • Goethe Home and Museum - 4 min walk
  • Financial District - 5 min walk

Getting around

  • Frankfurt Airport (FRA) - 13 min drive
  • Mainz (QFZ-Mainz Finthen) - 36 min drive
  • Konstablerwache Station - 9 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 18 min walk
  • Frankfurt Central Station (tief) - 19 min walk
  • Dom-Romer U-Bahn - 3 min walk
  • Frankfurt (M) Hauptwache Station - 4 min walk
  • Eschenheimer Tor Station - 8 min walk
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Neue Kräme 23, Frankfurt, 60311, HE, Germany

At a glance

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2:00 PM
  • Check-out time is 11:30 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured covered onsite self parking (EUR 28 per night; includes in/out privileges)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 24-hour room service


  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 1970
  • Elevator
  • Safe-deposit box at front desk


  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • German
  • Slovak
  • Spanish
  • Turkish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 98-cm flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Covered self parking costs EUR 28 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

Also known as

  • Hotel Neue Kraeme
  • Hotel Neue Kraeme Frankfurt
  • Hotel Neue Kraeme Hotel Frankfurt
  • Hotel Neue Kraeme Frankfurt
  • Neue Kraeme
  • Neue Kraeme Frankfurt
  • Hotel Neue Kraeme Hotel

*See fees & policies for additional details or extra charges


  • Yes, Hotel Neue Kraeme does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 28 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 2:00 PM. Check-out time is 11:30 AM. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Fletcher's Better Burger (3-min walk), Schwarzer Stern (3-min walk), and Medici (3-min walk).
8.0.Very good.
  • 8.0.Very good

    Basic hotel in a central location.

    Agnes, 3 night business trip, Oct 15, 2019

    Verified guest review

  • 6.0.Good

    Needs much of TLC.

    Out of all our stays within German, this was our least liked. The rooms were dated, bathrooms small, carpets worn and general room appearance was very dated and in need of repair. Breakfast buffet was sub standard for all the other properties we stayed at. One of the comforters was dirty and didn't have the duvet cover on it. There was no car access to the hotel. Parking was all street or parking lot. The only benefit was closeness to shopping district. Very large shopping area 5 min. walk away.

    Dorothy, 2 night family trip, Sep 22, 2019

    Verified guest review

  • 6.0.Good

    Good location, beware of random charges

    The hotel was in an excellent location, and the staff was terrific in helping me contact the airline regarding my lost luggage. It’s an old facility, but well-maintained. Breakfast was adequate (I’ve had much better), the room was clean and spacious enough for me. The only problem I had was when I checked out they insisted I pay for the two beers I bought from the front desk. The problem with that is I never bought two beers. Rather than argue with them all day, I paid for them; it wasn’t much. I asked the clerk if I could walk in and buy a beer and put it on some random room. She said no, that I would have to give a room number and my name. That’s odd, cuz someone sure put two beers on my room; I don’t know how anyone there could know my name. It irritated me. Other than that, I’d stay there again.

    Cristine, 3 night trip, Jul 28, 2019

    Verified guest review

  • 8.0.Very good

    The location makes this worth the stay

    After having read the positive reviews when I first saw my room I thought there was no way those reviews were real. My room was reminiscent of a dorm I had in the 80s that was a few decades outdated at that time. But you could not find a better location in the city! Step out the door and you have old Frankfurt to your right and new to your left. The breakfast was nice and the staff helpful. There was coffee and cake in the lobby in the afternoons. I felt safe in the hotel and in this part of town.

    Rachel Lynn, 2 night trip, Jul 16, 2019

    Verified guest review

  • 6.0.Good

    Problemi di gestione penso dovuti alla situazione COVID

    1 night business trip, Jun 7, 2021

    Verified guest review

  • 8.0.Very good

    Gute Lage für diesen bestimmten Anlass. Familienfest

    HARALD, 3 night family trip, Mar 4, 2020

    Verified guest review

  • 10.0.Exceptional


    WAI CHU, 5 night trip, Dec 21, 2019

    Verified guest review

  • 8.0.Very good

    Centralissimo ma da rimodernare

    Posizione da 10, idem cortesia dello staff della reception e la possibilità di poter sempre avere a disposizione the e caffè caldo. (Reception h24) La camera invece, piuttosto piccola, presenta diversi problemi di manutenzione soprattutto in bagno da lampade rotte a lavabi liniati. Mancano dei dettagli quali dei vanity set e anche il frigo in camera.

    Ornella, 2 night trip with friends, Dec 6, 2019

    Verified guest review

  • 8.0.Very good

    Sijainti oli aivan loistava! Huoneet hieman vanhahtavia, mutta siistejä. Ainoa miinus tulee lämpimän veden puutteesta suihkussa.

    3 night family trip, Nov 30, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Posizione ottima nel centro della città, zona pedonale tra la zona commerciale, lo Zeil, ed il centro storico

    4 night family trip, Oct 28, 2019

    Verified Expedia guest review

See all 25 reviews