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Palazzo Hotel

Photo gallery for Palazzo Hotel

Exterior
Outdoor pool, pool umbrellas, sun loungers
Penthouse | Terrace/patio
Suite | Minibar, in-room safe, desk, laptop workspace
Suite | Minibar, in-room safe, desk, laptop workspace

Overview of Palazzo Hotel

Palazzo Hotel

5.0 star property
Luxury hotel in Sandton with outdoor pool and restaurant

9.2/10 Superb

231 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021

Room options

About this area

What's nearby

  • Montecasino - 1 min drive

Getting around

  • Lanseria Intl. Airport (HLA) - 27 min drive
  • O.R. Tambo Intl. Airport (JNB) - 32 min drive
  • Johannesburg Sandton Station - 26 min drive
  • Johannesburg Park Station - 35 min drive

Restaurants

  • Yume - 2 min walk
  • Fego Caffe - 2 min walk
  • Kai Thai - 4 min walk
  • Punchinello's Restaurant - 9 min walk
  • Holi Cow - 10 min walk

About this property

Palazzo Hotel

Located in the entertainment district, Palazzo is a great choice for a stay in Sandton. Guests can indulge in massages and enjoy international cuisine at Medeo, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
This information is provided by our partners.

At a glance

Hotel size

  • 246 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Medeo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Montecasino Palazzo
Palazzo Montecasino
Palazzo Montecasino Hotel
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Johannesburg
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton
Palazzo
Palazzo Hotel Hotel
Palazzo Hotel Sandton

Frequently asked questions

Does Palazzo offer free cancellation for a full refund?
Yes, Palazzo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palazzo?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Palazzo?
Yes, there's an outdoor pool.
Are pets allowed at Palazzo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palazzo?
Yes, there's free self parking.
What are the check-in and check-out times at Palazzo?
You can check in from 2:00 PM - 11:30 PM. Check-out time is 11 AM.
Is there an onsite casino at Palazzo?
No, this hotel doesn't have a casino, but Montecasino (2-min walk) is nearby.
What is there to do at Palazzo and nearby?
Palazzo has an outdoor pool and a fitness center, as well as spa services.
Are there restaurants at or near Palazzo?
Yes, Medeo offers international cuisine. Nearby restaurants include Kai Thai (4-min walk), Punchinello's Restaurant (9-min walk), and Holi Cow (10-min walk).
Does Palazzo have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Palazzo like?
Palazzo is a short 2-minute walk from Montecasino and 8 minutes' walk from Croc City. Travelers say this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.5/10

Amenities

9.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

6/10 Good

NOT AGAIN
the hotel is clean but looks tired and old .The service and especially the presentation of the breakfast has deteriorated.It is very sloppy and slap dashed . It is sad that a once very well run place has been reduced to this
A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

heinrich, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vironica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Flight Centre, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hendrick, 3-night trip
Verified Hotels.com guest review

8/10 Very good

MATT, 1-night trip
Verified Hotels.com guest review

6/10 Good

Strinivasen, 1-night trip
Verified Hotels.com guest review