Arenas Resort Victoria-Lauberhorn

Photo gallery for Arenas Resort Victoria-Lauberhorn

Primary image
Indoor pool, sun loungers
Outdoor spa tub
Indoor pool, sun loungers
View from room

Overview of Arenas Resort Victoria-Lauberhorn

Arenas Resort Victoria-Lauberhorn

3.0 star property
Lauterbrunnen ski hotel with spa and ski storage

9.0/10 Superb

348 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Bar
Map
Wengen, Lauterbrunnen, BE, 3823
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Massage/treatment rooms
  • Terrace
For families
  • Children stay free
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • Heart of Lauterbrunnen
  • Grindelwald - Wengen Ski Area - 1 min drive
  • Staubbach Falls - 1 min drive
  • Wengen-Mannlichen Cable Car - 1 min drive
  • Trummelbach Falls - 16 min drive
  • Jungfraujoch - 17 min drive
  • Jungfraujoch Sphinx Observatory - 17 min drive
  • Jungfrau-Aletsch-Bietschhorn Glacier - 17 min drive
  • Schilthorn - 21 min drive
  • Jungfrau - 22 min drive
  • Lötschental Valley - 17 min drive

Getting around

  • Bern (BRN-Belp) - 66 min drive
  • Wengen Station - 2 min walk
  • Kleine Scheidegg Station - 23 min drive
  • Interlaken Ost Station - 28 min drive

About this property

Arenas Resort Victoria-Lauberhorn

Featuring ice skating, Arenas Resort Victoria-Lauberhorn is a great choice for your ski vacation in Lauterbrunnen. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Ski passes and storage are also available. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Wengen is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge

Taking the kids

  • Children stay free
  • Mini golf
  • Playground

What to do

  • Mini golf
  • Ice skating
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sledding nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices available
  • Handrails in stairways
  • Height-adjustable showerhead

Languages spoken

  • English
  • French
  • German

Ski

  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Ski area nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 1.80 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge of CHF 40 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CHF 70.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 14 years old are not allowed in the fitness facility
  • Guests under 4 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Arenas Victoria Lauberhorn
Arenas Resort Victoria Lauberhorn
Arenas Resort Victoria-Lauberhorn Hotel
Arenas Resort Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Hotel Lauterbrunnen

Frequently asked questions

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Donna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nearly perfect.
We have been staying at this Hotel with Family and Friends sporadically for nearly 40 years. The position is perfect, and the Spa has been a very good addition. The older rooms have a wonderful view of Jungfrau, Ensuite showeroom rather dated with inadequate ventilation, condensation problems, meagre bathtowels. Otherwise very good..
REV JOHN T, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darpan, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Peter, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wengen
Great, location, service, a very enjoyable winter break
Raymond, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Views
It would be hard not to have a beautiful view in any direction from this hotel. It's very conveniently located to the train station and we enjoyed the location. The included breakfast was very good, the half board dinner was not. It would be nice if the rooms included a refrigerator for grocery store items, as we bought most of our food from the Coop because it is very expensive to eat in Wengen. We rode the cable cars up to Mannlichen and hiked down (this is a long hike down and would be very difficult to go up). We also went to Jungfraujoch and because we had Swiss half fare cards, it was nice to see, however, it was still very expensive and if I had paid full price, I would have been disappointed. Our favorite thing was Grindelwald First and all of the activities there. It was so much fun. Finally, we went paragliding off of Mürren with Air-Time Paragliding and it was SO MUCH FUN. Wengen is definitely a must see location and staying up there was fun. Trains around the Lauterbrunnen area, and even into Interlakken are frequent and easy to navigate.
Katherine, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The resort was comfortable and is located in an ideal and beautiful spot! We were given a free upgrade to a room with a balcony, and the views were amazing! They also had an outdoor hot tub where you can see the mountains! Staff were friendly and very helpful. The only downside was with COVID safety, the buffet was self-service, not all guests were sanitising theire hands prior. But other than that, hotel was pleasant, and worth the price!
View from balcony
Janielle Dianne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy stay
Good comfy stay
DIGVIJAY, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel , extremely recommended
Great amazing hotel, breakfast included, wonderful very beautiful views , from the room and even the dinnig room you eat seeing the mountains very close to the train station yet quiet inside ,friendly staff great experience recommended i want to return to Wengen to stay in this hotel.
gladys, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location it’s is located right in front of the train station. If you are a tourists with bags this location will make your life easy!! Can’t talk enough about the views from our room. Wengen definitely has beautiful view of jungfru mountains. Breakfast was nice!
Asma, 3-night family trip
Verified Expedia guest review