Club Raro Resort

Photo gallery for Club Raro Resort

Primary image
Private beach, beach towels, snorkeling
Private beach, beach towels, snorkeling
Private beach, beach towels, snorkeling
Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers

Overview of Club Raro Resort

Club Raro Resort

3.0 star property
3-star beachfront resort with outdoor pool, near Cook Island Christian Church (CICC)

7.1/10 Good

586 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
Ara Tapu, Avarua, Rarotonga
Main amenities
  • 80 guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and pool bar
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Beach towels
  • Children's pool
  • Swim-up bar
  • Room service
  • In-room childcare
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Avarua
  • Cook Island Christian Church (CICC) - 3 min drive
  • Cook Islands Library and Museum - 3 min drive
  • Muri Beach - 9 min drive
  • Black Rock - 9 min drive
  • Aroa Beach - 16 min drive

Getting around

  • Rarotonga (RAR-Rarotonga Intl.) - 7 min drive
  • Airport shuttle (surcharge)

About this property

Club Raro Resort

Club Raro Resort is just 3.7 mi (5.9 km) from the airport and offers a shuttle (available 24 hours) for NZD 60 per person roundtrip. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jalapeños, which serves fusion cuisine and is open for breakfast, lunch, and dinner. A poolside bar and a children's pool are other highlights, and rooms offer refrigerators and room service. Fellow travelers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 80 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Private picnics
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)
  • Children's games

What to do

  • On a private beach
  • Scooter/moped rentals
  • Snorkeling
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bicycle rentals
  • Beach towels
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 20-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom (not in room)
  • Shower only
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Jalapeños - Overlooking the ocean and pool, this restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Pool Bar - This poolside bar specializes in fusion cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for NZD 45 (2-device limit, rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of NZD 20 per person (approximately)
  • Airport shuttle service is offered for an extra charge of NZD 60 per person (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 3.5 percent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 12 costs NZD 30 (roundtrip)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Club Raro
Club Raro Resort
Raro Club
Raro Club Resort
Raro Resort
Club Raro Resort Rarotonga
Club Raro Rarotonga
Raro Resort Avarua
Club Raro Resort Rarotonga
Club Raro Hotel Avarua
Raro Hotel Avarua
Club Raro Resort Resort
Club Raro Resort Rarotonga
Club Raro Resort Resort Rarotonga

Frequently asked questions

Overall score and ratings

7.1

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.5/10

Property conditions & facilities

7.3/10

Eco-friendliness

4/10 Fair

The beach, swimming pool, bar and outdoor area are lovely, but the rooms are not what Expedia presents on the website, yet they smell. I could not stay in my originally booked self container room as the smell of pee and mould was so strong. The fridge froze all my food, even set on the lowest setting. Expensive internet. Bar and kitchen staff too slow. There are better places where to stay at Raro.
Hana, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Carol Lorraine, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Nice relaxing place to stay All staff friendly and very helpful All You need for a relaxing tropical holiday!
8-night trip
Verified Expedia guest review

10/10 Exceptional

Martha, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Clean and tidy. Good white sand beach. Staff is friendly and accommodating.
5-night romance trip
Verified Expedia guest review

8/10 Very good

6-night trip
Verified Expedia guest review

2/10 Poor

What you see on the website is not what you get in person. I would go back to stay. The place is run down and not the cleanest.
4-night romance trip
Verified Expedia guest review

6/10 Good

The pictures that promote the resort is not what I got :( The room I was placed in we had to keep turning toilet off at side tap to stop from running, hot water tap in shower would not turn off after first shower and it took maintenance person 10 mins after a second approach to reception to come and sort. Next day both shower taps not working called reception managed to get cold water tap working which was fine as it was extremely hot. Then the air con stopped working. I was only there for 3 nights and they only moved us on the last night to another poolside room which was much nicer. I feeled annoyed as there surely must have been complaints about this room by persons that used it previous to us and yet they still placed us there. Online it reads as 3.5 my husband and I have travelled a lot and this was more of a 2.5.
3-night romance trip
Verified Expedia guest review

6/10 Good

budget hotel that is not anxious to please
I wasn't happy with the check in. The lady behind the desk was not helpful or hospitable. Also the hotel didn't let us check in a couple of hours earlier, despite the fact that we were leaving the next day long before the check out time. Other spots on the island were very accommodating if they had rooms ready earlier than the check in time. There was major construction on the street outside the hotel so esp in that case they should have made some allowances on every level.
1-night trip
Verified Hotels.com guest review

8/10 Very good

The property is good value for money - sure there are parts that could do with some updating but I think that is fairly reflected in the price.
11-night trip
Verified Expedia guest review