6/10 Good
16 April 2022
Prison in paradise
On paper this should be a future favourite, however the cynical way in which this company has gone about ensuring that you can’t leave for the duration of your vacation along with sky high pricing ensures we will not be returning. Front of house Staff are surly, unhelpful and clearly numb to the constant bewilderment of guests when quoted for transport or activities. I appreciate that a place like that has high costs but 9000 bht for a boat to Phuket for 3 people is a disgrace (we did it for 2500) if you decide to have your spine realigned and book their vehicle to go into “town” you will have to endure 2.5 km of very rough terrain (deliberately left this way so you cannot rent your own vehicle and escape more regularly) cost 1000 bht. We were dropped in a small area that was mostly closed well away from the other hotels on the island to be collected 2 or 7 hrs later. We were done in 20 mins (case full of Chang 50bht each rather than 500 bht at the hotel !!) it’s such a pity that they’ve chosen to make it so ridiculously expensive as it’s in a beautiful spot. The rooms are very small compared to Santhiya on yoa Yai where we had been the previous week and much more expensive. Food is good but very expensive, there is no gym and activities like kayaking are charged where they were free at Santhiya. WiFi is very good as are tv options but despite all this we will not return to stalag 2022
fiona, 7-night family trip
Verified Hotels.com guest review
