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Hard Rock Hotel & Casino Punta Cana All Inclusive

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Water park
On the beach, white sand, sun loungers, scuba diving
On the beach, white sand, sun loungers, scuba diving
On the beach, white sand, sun loungers, scuba diving
Water park

Overview of Hard Rock Hotel & Casino Punta Cana All Inclusive

VIP Access

Hard Rock Hotel & Casino Punta Cana All Inclusive

4.5 star property
Punta Cana beachfront property with golf course and free water park

7.4/10 Good

1,487 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is ₹37,163
Price available on 08/02/2023
Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

Room options

About this area

What's nearby

  • On the beach
  • Cana Bay Golf Club - 11 min drive
  • Arena Gorda Beach - 11 min drive
  • Macao Beach - 17 min drive
  • Cocotal Golf and Country Club - 13 min drive
  • Bavaro Beach - 20 min drive
  • Downtown Punta Cana - 20 min drive
  • Cabeza de Toro Beach - 28 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • Garden Grill - 10 min drive
  • Las Leñas II - 10 min drive
  • El Rincón del Marisco - 11 min drive
  • La Parrillita Mexico - 11 min drive
  • Taino - 12 min drive

About this property

Hard Rock Hotel & Casino Punta Cana All Inclusive

At Hard Rock Hotel & Casino Punta Cana All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll have access to onsite scuba diving. There's plenty of fun with the 13 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Simon Mansion, one of 10 restaurants, serves dinner. Other highlights at this luxurious property include 4 poolside bars, a golf course, and a nightclub. Fellow travelers say great things about the bar.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Bicycling
Climbing wall
Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 1775 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 10 restaurants
  • 20 bars/lounges
  • 4 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Golfing
  • Scuba diving
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (65000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Pool umbrellas

Facilities

  • 16 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 18 holes of golf
  • 13 outdoor pools
  • Free water park
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • Nightclub
  • Spa tub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed

What to enjoy

  • Private outdoor spa tub
  • Furnished balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • LED light bulbs

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Bicycling
Climbing wall
Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Spa

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Simon Mansion - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Cafetto - This café serves breakfast, lunch, and dinner.
Ciao - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.
Isla - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 120 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

<p>Construction is underway at a neighboring building and there may be noise disturbance from the construction work. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a smoke detector on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

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Frequently asked questions

Does Hard Rock Hotel & Casino Punta Cana All Inclusive offer free cancellation for a full refund?
Yes, Hard Rock Hotel & Casino Punta Cana All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hard Rock Hotel & Casino Punta Cana All Inclusive?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Punta Cana All Inclusive on 8 February 2023 start from ₹37,163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel & Casino Punta Cana All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hard Rock Hotel & Casino Punta Cana All Inclusive?
Yes, there are 13 outdoor pools and a children's pool.
Are pets allowed at Hard Rock Hotel & Casino Punta Cana All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hard Rock Hotel & Casino Punta Cana All Inclusive?
Yes, there's free self, valet, and extended parking.
What are the check-in and check-out times at Hard Rock Hotel & Casino Punta Cana All Inclusive?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 120 (subject to availability).
Is there an onsite casino at Hard Rock Hotel & Casino Punta Cana All Inclusive?
No, this property doesn't have a casino, but Princess Tower Casino Punta Cana (12-min drive) and Casino Diamante Punta Cana Grand (24-min drive) are both nearby.
What is there to do at Hard Rock Hotel & Casino Punta Cana All Inclusive and nearby?
Have fun with onsite activities like volleyball and scuba diving, and practice your swing on the golf course. Additional recreation onsite includes aerobics, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 13 outdoor swimming pools. Hard Rock Hotel & Casino Punta Cana All Inclusive also has 3 swim-up bars, 4 poolside bars, and a nightclub, as well as a Turkish bath, spa services, and an arcade.
Are there restaurants at or near Hard Rock Hotel & Casino Punta Cana All Inclusive?
Yes, there are 10 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Garden Grill (3.3 mi), Il Capriccio (3.9 mi), and Taino (4.5 mi).
Does Hard Rock Hotel & Casino Punta Cana All Inclusive have rooms with private spa tubs?
Yes, each room has a private outdoor spa tub.
Does Hard Rock Hotel & Casino Punta Cana All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.

Reviews

7.4

Good

8.3/10

Cleanliness

8.0/10

Staff & service

7.9/10

Amenities

7.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Vacation
Great experience no wine bottle was in the room that was included in the stay No slippers or robes towel were small Great view’s beautiful resort shows food was good enjoyed the stay
1-night family trip
Verified Hotels.com guest review

6/10 Good

Wonderful with terrible final impression
The hotel is lovely, but the checkout process was terrible. They were disorganized and unhelpful. I wait for the bellboy for almost 1 hour. I called the service more than two times, and in the end, I needed to carry my luggage. I don't have any problem in carrying my luggage, but they need to provide an accurate time for the service. Not promises that it will be in the room in 10 minutes. After that, the checkout process was terrible. My attendance only gave me the total amount of my balance without the detailed balance. I was late so I paid and tried to get my transfer to the airport. Finally, the bell boy asked me for the checkout receipt that nobody had given me. I need to return to the checkout desk and request for the receipt. These were the impressions that remain in our mind about the hotel. Even with 7 wonderful days, I hope Hard Rock can improve the services because I still convinced that it is one of the best Hotels to visit but not the Punta Cana Hotel.
Marcelo, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Kelly, 8-night family trip
Verified Hotels.com guest review

6/10 Good

A little disappointing for a Hard Rock
We have stayed at many Hard Rock Resort and have never been disappointed until now. The food was average at best and breakfast you might as well just skip that and wait for lunch. The shows were not good. The magic show, there was never any words spoken and had techno music playing the whole time, which nothing wrong with techno music but would have been nice for some talking to the audience to explain what was happening so you don’t have to guess what is going on. The Michael Jackson show was music background with videos play most of the time unlike other hard rock Michael Jackson shows we have been to where someone actually sung the songs. On to the resort, it is a massive resort, the tram system is very spotty and drop you off a bit away from most things so be prepared to do a lot of walking for everything. You can rent a golf cart but try to call ahead to see if you can reserve one ahead of time. We tried to reserve one on the very first day and they were all rented. We were put on a waiting list behind of like 10 other people so we knew there was probably no chance of us getting to rent one. The trying to sell you your next vacation before you leave is exhausting and you end up having to be a little stern and blunt to get them to accept your answer of not buying something. On a good side, the housekeeping and mini bar employees was great and very attentive. There is no alcohol in the room but you can request alcohol and they will give you little travel mini bottles.
Magic Show
Hotel at night
Dinner one night
Night time attraction
Selena, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Mawiden, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 2-night trip
Verified Hotels.com guest review

6/10 Good

Average
Service was generally very good and staff friendly. The staff at the canteen by the central pool were unfriendly and the food there was awful. But overall there was a wide variety of restaurants and the food was average - best meals we had were at Ciao and the room service oatmeal was amazing. Toro, which people rave about, was a disappointment - we tried it twice and both times the steak was tough. The beach was beautiful with lots of loungers but the ocean is rough. There are lots of pools and you will find at least one that will fit your mood. We liked the drum pool which played classic rock and Motown but the music was competing with the music from the Central Pool which is the party pool. The resort is HUGE but there are plenty of trams transporting people and you can rent a golf cart or scooter at the main lobby building. Our room was clean but the lights in our sitting area didn’t work. The soaking tub is a nice touch - bring bubble bath if you want bubbles! The central pool had party activities every day and you could easily book excursions at the resort. There were also some on site activities like mini-golf ($7.50 per person), flowrider for $20 per person and bowling for $10 per person per game. The spa was amazing. If you want a party resort, don’t mind a lot of walking and don’t care about the quality of the restaurants you will probably like the Hard Rock.
Tracy, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Todo es excelente excepto la comida que no es muy buena
Mario, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Sarah, 3-night trip
Verified Travelocity guest review