Hotel Ciudad de Móstoles

4.0 star property
4-star hotel in Mostoles with restaurant and bar/lounge
VIP Access

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Hotel Ciudad de Móstoles

Photo gallery for Hotel Ciudad de Móstoles

Japanese garden
Down duvets, minibar, in-room safe, individually decorated
Breakfast, lunch, dinner served; Spanish cuisine
Shower, rainfall showerhead, designer toiletries, hair dryer

Overview of Hotel Ciudad de Móstoles

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
Calle Mostoles, Mostoles, Madrid, 28931
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Living room
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Standard Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

About this area

What's nearby

  • Casa de Campo - 12 min drive
  • Madrid Zoo Aquarium - 13 min drive
  • Madrid Amusement Park - 17 min drive
  • Royal Palace of Madrid - 18 min drive
  • Gran Via Street - 16 min drive
  • San Miguel Market - 18 min drive
  • Plaza Mayor - 18 min drive
  • Lope de Vega Theatre - 17 min drive
  • Puerta del Sol - 19 min drive
  • Calle de Alcalá - 19 min drive
  • Plaza de Santa Ana - 20 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive
  • Alcorcon Las Retamas Station - 6 min drive
  • Alcorcon Central Station - 7 min drive
  • Mostoles el Soto Station - 9 min walk
  • Universidad Rey Juan Carlos Station - 19 min walk


  • Restaurante la Ribereña - 17 min walk
  • Vips - 10 min walk
  • El Asador de Velázquez - 3 min drive
  • Hamburgo - 4 min drive
  • Pastelería-Panadería los Reyunos - 17 min walk

About this property

Hotel Ciudad de Móstoles

Hotel Ciudad de Móstoles puts you within a 15-minute drive of Madrid Zoo Aquarium. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at El Gueridon, which serves Spanish cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a snack bar/deli.


English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 4 floors


  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space (4024 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features


El Gueridon - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - lobby lounge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 13 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


This property uses solar energy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Ciudad de Móstoles
Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles
Hotel Ciudad de Móstoles Mostoles
Hotel Ciudad Móstoles Mostoles
Hotel Ciudad Móstoles
Ciudad Móstoles
Hotel Ciudad de Móstoles Hotel
Hotel Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles Hotel Mostoles

Frequently asked questions

Does Hotel Ciudad de Móstoles offer free cancellation for a full refund?
Yes, Hotel Ciudad de Móstoles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Ciudad de Móstoles?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Ciudad de Móstoles?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Ciudad de Móstoles?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Ciudad de Móstoles?
You can check in starting at 2:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Ciudad de Móstoles?
No, this hotel doesn't have a casino, but Casino Gran Via (18-min drive) and Casino de Madrid (20-min drive) are both nearby.
What is there to do at Hotel Ciudad de Móstoles and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hotel Ciudad de Móstoles?
Yes, El Gueridon offers Spanish cuisine.
What's the area around Hotel Ciudad de Móstoles like?
Hotel Ciudad de Móstoles is a short 9-minute walk from Mostoles el Soto Station and 12 minutes' walk from Rey Juan Carlos University Mostoles.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

A quiet and comfortable hotel.
A quiet, clean and spacious room. Cafe / bar food was good.
wilma, 3-night trip
Verified guest review

2/10 Poor

Nicholas, 5-night trip
Verified guest review

10/10 Exceptional

Very good
Antonio, 3-night family trip
Verified Expedia guest review

2/10 Poor

Stay there one night with other three friends. They all have American passport and I only have a Colombian passport. We arrived around 8 pm, Had dinner and then went to bed. At 8 am, someone was knocking the door very hard like they wanted to break it. I ran out from my med naked to the door, and before i reach out, someone opened the door and I was there totally naked. He said sorry and closed the door. I put on a towel and opened again to see what was going on, 4 men were standing there. One of them identified as a police officer and asked me for my documents. I showed my passport and the ones from my friends too, he said it was a routine immigration check, which i found weird since I've been i Spain many times and all Europe, and i know you do the immigration at the airport. They saw the three blue American passports and returned them to me but kept my Colombian passport investigating thru their radios. Then he asked me how Iong I was staying in the country. I asked them what was wrong and he side "nothing", and they gave me my passport back and left. I understand that the police have to receive information about every guest of the hotels. But the fact that they were only after me, and that the hotel gave them key to my room without my authorization, makes this all situation very strange. When we asked the front desk who gave them access to my room. They denied, they pretended like they didn't know and totally called me a liar when I told them they door
Esteban, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Pernilla, 1-night trip
Verified guest review

10/10 Exceptional

The staff was amazingly helpful and friendly. Rooms were excellent, can't believe the price! Tapas from the bar was oh so good. Stay at this place if you are in south west Madrid.
Verified Expedia guest review

8/10 Very good

Patrick, 3-night trip
Verified Expedia guest review

8/10 Very good

Ran, 1-night trip
Verified guest review

6/10 Good

Hotel was ok for two nights. Breakfast not worth the cost. Coffee cups were dirty and breakfast selection was quite limited.
Sarah Lee, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lo q no me gusto un poco desolado la ciudad pero por lo demás con respecto al hotel y su servicio , a la verda muy bueno .
IBIS, 9-night romance trip
Verified Expedia guest review