Mercure Cieszyn

Photo gallery for Mercure Cieszyn

Primary image
Blackout drapes, soundproofing, iron/ironing board, free WiFi
Blackout drapes, soundproofing, iron/ironing board, free WiFi
Blackout drapes, soundproofing, iron/ironing board, free WiFi
Blackout drapes, soundproofing, iron/ironing board, free WiFi

Overview of Mercure Cieszyn

UNESCO Sustainable Travel Pledge

Mercure Cieszyn

3.0 star property
3-star hotel in Cieszyn with restaurant and bar/lounge

8.6/10 Fabulous

116 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Bar
Map
Motelowa 21, Cieszyn, Silesian, 43 400
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free children's club
  • Ski storage
  • Sauna
  • Self parking
  • Room service
  • Business center
  • Airport shuttle
  • UNESCO Sustainable Property
  • Terrace
For families
  • Children's club (free)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Ostrava (OSR-Leos Janacek) - 40 min drive
  • Cesky Tesin Station - 6 min drive
  • Trinec Station - 13 min drive
  • Cieszyn Station - 25 min walk
  • Airport shuttle (surcharge)

About this property

Mercure Cieszyn

A great choice for a stay in Cieszyn, Mercure Cieszyn features an airport shuttle and a free kids' club. Guests can enjoy Polish cuisine at Hotelowa, which serves breakfast, lunch, and dinner, and the sauna makes for a relaxing end to the day. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Fellow travelers say good things about the helpful staff.

Languages

English, German, Italian, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (PLN 20 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's menu

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Arcade/game room
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • German
  • Italian
  • Polish
  • Russian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Hotelowa - This restaurant specializes in Polish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 45 per person (approximately)
  • Airport shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of PLN 25 per pet, per night

Parking

  • Self parking costs PLN 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Cieszyn Mercure
Mercure Cieszyn
Mercure Hotel Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

ronen, 2-night business trip
Verified Hotels.com guest review

6/10 Good

transit
dated bedrooms
Peter, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

excellent
very nice 3 star hotel, good value for the price paid
shimon, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Samy, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Perfect base for your exploring Cieszyn.
The staff were very helpful and kind, and we're very approachable.
Mitch, 7-night trip
Verified Expedia guest review

8/10 Very good

Trip
Excellent
Daniel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, quite location.
Everything was great. Close to Ostrava and Beskidy.
Wojciech, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice stay in Cieszyn.
We had a very nice time visiting Csiezyn and the Mecure Hotel was a comfortable base from which to explore the surrounding area. The hotel is clean with friendly staff and a very good restaurant. This is the second time we have stayed at this hotel. Both times have been very good.
Corey, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good for short stay
Good for one night! Friendly and helpful at check in and check out. Nice lobby.
Martha, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice Reasonable hotel with good service.
Nice hotel for 3*,friendly staff and the breakfast was very good.Did not use the restaurant but the bar was very nice with good service. Location just outside the town was nice and quiet. Prices were very reasonable and altogether a great spot to stay.
Verified Hotels.com guest review