Palazzo Alexander Hotel

Photo gallery for Palazzo Alexander Hotel

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Down comforters, minibar, in-room safe, soundproofing
Down comforters, minibar, in-room safe, soundproofing
Down comforters, minibar, in-room safe, soundproofing
Down comforters, minibar, in-room safe, soundproofing

Overview of Palazzo Alexander Hotel

Palazzo Alexander Hotel

4.0 star property
4-star hotel with bar/lounge, near Piazza dell'Anfiteatro

9.2/10 Superb

582 verified Hotels.com guest reviews

Guests rated location

  • Walkable40 positive mentions
  • Safe35 positive mentions
  • Dining options31 positive mentions
  • Quiet30 positive mentions
  • Shopping29 positive mentions

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
Map
Via Santa Giustina 48, Lucca, LU, 55100
Main amenities
  • Self parking
  • Bar/lounge
  • 24-hour room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Lucca Historical Center
  • Piazza dell'Anfiteatro - 8 min walk
  • Lucca Courthouse - 1 min drive
  • Puccini Museum - 1 min drive
  • Palazzo Pfanner - 1 min drive
  • Church of San Michele in Foro - 6 min drive
  • Piazza Napoleone - 9 min drive
  • Porta Santa Maria - 5 min drive
  • Real Collegio - 10 min drive
  • Teatro del Giglio - 5 min drive
  • Cathedral of St Martin - 5 min drive

Getting around

  • Galileo Galilei Airport (PSA) - 37 min drive
  • Florence Airport, Peretola (FLR) - 45 min drive
  • San Giuliano Terme Ripafratta Station - 10 min drive
  • Tassignano-Capannori Station - 12 min drive
  • Lucca Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Palazzo Alexander Hotel

Palazzo Alexander Hotel offers an airport shuttle (available 24 hours) for EUR 70 per vehicle one way. Freebies like WiFi and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails and mountain biking. This upscale hotel is also 0.4 mi (0.7 km) from Piazza dell'Anfiteatro. Fellow travelers love the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 14 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1100
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 18 holes of golf

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 20-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 14 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.7/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Vana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ELIZABETH, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

Excellent hotel, great service
Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

this hotel is lovely. It is run by a warm and hospitable father and son duo. It feels like you are being hosted in their own home. The hotel is located about a 7-8 minute walk from the main sights which is nice because you don't hear any noise from the streets. Breakfast is wonderful, with sweetbreads as well as more American style preferences.
Jacqueline, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Delightful hotel. Very friendly and helpful staff. Convenient central location.
Robin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Felix, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Perfect location inside old town, but easy to access - very friendly - nearby private parking - gargantuan breakfast! I will be back!
Alberto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful historic hotel! Very clean and spacious rooms, located in the main center so you can walk everywhere. Staff is very friendly and helps and recommends what you may need. They provided an amazing breakfast also.I totally recommend this hotel.
1-night family trip
Verified Expedia guest review