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The Dukes Retreat

Photo gallery for The Dukes Retreat

Outdoor pool
Outdoor pool
Executive Hill/Valley View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Executive Hill/Valley View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Executive Hill/Valley View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of The Dukes Retreat

The Dukes Retreat

3.5 star property
Family-friendly hotel in Lonavala with outdoor pool and restaurant

7.6/10 Good

107 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Air conditioning
  • Bar
The price is ₹6,944
Price available on 03/04/2023
Map
Pune Mumbai Road, Khandala, Lonavala, Maharashtra, 410301
Main amenities
  • Breakfast available
  • Children's pool
  • Daily housekeeping
  • Free babysitting
  • Health club
  • Indoor tennis court
  • Internet in the lobby
  • Outdoor pool
  • Restaurant and bar/lounge
  • Sauna
  • Steam room
  • WiFi in the lobby
For families
  • Babysitting (free)
  • Children's pool
  • Garden
  • Playground on site
  • Private bathroom
  • Television

Room options

About this area

Getting around

  • Pune (PNQ-Lohegaon) - 74 min drive

Restaurants

  • Hotel Kamat Green House - 12 min walk
  • High Point @ Dukes Retreat - 1 min walk
  • Lonavala Maggi Point
  • Cafe 24 Fine Dining Multi-cuisine 24 - hour Restaurant - 7 min drive
  • Maggi Point - 3 min drive

About this property

The Dukes Retreat

Enjoy your visit to Lonavala with a stay at The Dukes Retreat. You can indulge in body treatments or aromatherapy, and Panorama Cafe serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge, and a health club. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 1:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting

Pets

  • No pets or service animals allowed

Internet

  • WiFi and wired Internet access in public areas*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • No alcohol served onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • 24-hour room service
  • Bar/lounge
  • Barbecue grills
  • Coffee shop

Traveling with children

  • Children's pool
  • Free babysitting
  • Playground

What to do

  • Ecotours nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Limo or town car service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • An outdoor pool
  • Garden
  • Health club
  • Indoor tennis courts
  • Massage/treatment rooms
  • Picnic area
  • Safe-deposit box at front desk
  • Sauna
  • Spa services
  • Steam room
  • Terrace

Accessibility

  • Accessible bathroom (select rooms)
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Panorama Cafe - This café serves breakfast, lunch, dinner, and light fare.
Duchess Restaurant - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in public areas for INR 100 per hour (rates may vary)
  • Wired Internet access is available in public areas for INR 100 per hour (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately INR 600 per person

Children & extra beds

  • Rollaway beds are available for INR 1500.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p><p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.</p>

Also known as

Dukes Retreat
Dukes Retreat Hotel
Dukes Retreat Hotel Khandala
Dukes Retreat Khandala
The Dukes Retreat Hotel Khandala
Dukes Retreat Hotel Lonavala
Dukes Retreat Lonavala
The Dukes Retreat Hotel
The Dukes Retreat Lonavala
The Dukes Retreat Hotel Lonavala

Frequently asked questions

Does The Dukes Retreat offer free cancellation for a full refund?
Yes, The Dukes Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Dukes Retreat?
As of 24 March 2023, prices found for a 1-night stay for 2 adults at The Dukes Retreat on 3 April 2023 start from ₹6,944, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Dukes Retreat?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Dukes Retreat?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Dukes Retreat?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Dukes Retreat?
Yes, there's free self and valet parking. RV/bus/truck parking is available.
What are the check-in and check-out times at The Dukes Retreat?
You can check in from 1:00 PM - anytime. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at The Dukes Retreat and nearby?
Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. The Dukes Retreat also has a picnic area and a garden.
Are there restaurants at or near The Dukes Retreat?
Yes, there's an onsite restaurant, Panorama Cafe.
What's the area around The Dukes Retreat like?
The Dukes Retreat is a short 9-minute walk from Tamhini Ghat and 11 minutes' walk from Shooting Point. Travelers say this hotel is in a good location.

Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.1/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

The service was terrible, and the food was stale. We were watching the World Cup soccer finals, which went into penalty shootouts and would have ended in 5 more minutes, but they turned off the only TV we could watch the match on because it was their time to shut down. This is the World Cup finals; I think they could accommodate 5 more minutes. Also, there was a lot of drama when we requested an additional hour for checkout.
Verified Orbitz guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I liked everything
Yogesh, 2-night family trip
Verified Expedia guest review

4/10 Fair

The Location is good However the property is not well maintained Needs a lot of Renovation
Anthony, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The experience was really good. The food and service is good. Rooms and view is great. However, the hotel must allow alacarte ordering for dinner in the cafe ir restaurant. Alacarte is only possible from room which is not good at all.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hitesh, 1-night trip
Verified Hotels.com guest review

6/10 Good

Will think twice before coming back here
I have been to this hotel before and also rated 5 star but this time I see and complete change The hotel is now outdated, cleanliness needs to be their priority now, the food was tasteless and more then anything else the service was absolutely bad I felt I am in a 1 star hotel The only good part of my stay was the service offered at the reception specially Denish Mistry he was absolutely amazing
ALI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best
Priya, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great location in terms of view. Stunning view of a waterfall and cliff from the hotel. Although the hotel is almost next to busy expressway, there was very little or no disturbance in the room. The breakfast spread, although not so vast, was not too bad. The food here is terribly expensive for the quality. We ordered veg biryani costs Rs 500 per plate (plus taxes). I think a roadside biryani would be way too better than this. Other day ordered a Paneer dish and Daal with two portions of Tandoori roti. Costed Rs 2000 and again the quality too mediocre. Roti of the size of big poori. All in all, good stay but disappointing food. If you don't ask, they don't clean the room but this could be due to covid restrictions.
Seema, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect holiday
Amazing resort.
Gauri, 1-night family trip
Verified Hotels.com guest review