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All properties in Garland, Texas, United States of America

Hyatt Place Dallas/Garland/Richardson

3-star hotel in Garland with outdoor pool and restaurant

  • Free buffet breakfast, free WiFi, and free parking
From
Rs6,552

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Room, 1 King Bed (High Floor) - Bathroom
  • Room, 1 King Bed, Accessible (Shower) - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 17.
1 / 17Outdoor Pool
5101 N President George Bush Hwy, Garland, 75040, TX, United States of America
7.8.Good.
  • The Bed was terribly uncomfortable! The breakfast area was disgusting! The drain was…

    Sep 8, 2021

  • I have stayed at this location for convenience over the last 5yrs and i must say…

    Aug 27, 2021

See all 586 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Safe
Dining options
Convenient
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 153 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free area shuttle
  • Fitness center

For families

  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Number of living rooms
  • Separate sitting area

What’s around

  • Hawaiian Falls Garland - 23 min walk
  • Firewheel Golf Park - 43 min walk
  • Firewheel Town Center Mall - 2.4 mi / 3.9 km
  • Breckinridge Park - 3.5 mi / 5.7 km
  • Patty Granville Arts Center - 4.4 mi / 7.1 km
  • Plaza Theatre - 4.5 mi / 7.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Room, 1 King Bed (High Floor)
  • Room, 2 Queen Beds (High Floor)
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 1 King Bed, Accessible (Shower)

What’s around

Landmarks

  • Hawaiian Falls Garland - 23 min walk
  • Firewheel Golf Park - 43 min walk
  • Firewheel Town Center Mall - 2.4 mi / 3.9 km
  • Breckinridge Park - 3.5 mi / 5.7 km
  • Patty Granville Arts Center - 4.4 mi / 7.1 km
  • Plaza Theatre - 4.5 mi / 7.3 km
  • Garland Opry - 4.6 mi / 7.3 km
  • Pecan Hollow Golf Course - 4.6 mi / 7.5 km
  • Los Rios Golf Club - 5.9 mi / 9.5 km
  • Muddy Creek Preserve Trail - 6.2 mi / 10 km
  • Methodist Hospital Campus for Continuing Care - 6.5 mi / 10.4 km

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 35 min drive
  • Love Field Airport (DAL) - 29 min drive
  • Dallas Union Station - 25 min drive
  • Dallas Medical-Market Center Station - 27 min drive
  • Free area shuttle
map
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5101 N President George Bush Hwy, Garland, 75040, TX, United States of America

At a glance

Hotel size

  • This hotel has 153 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1080
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Cable TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Gallery Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

PetsPay at property

  • Pet deposit: USD 100.00 per week
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

  • Hyatt Place Dallas/Garland/Richardson
  • Hyatt Place Dallas/Garland/Richardson Hotel
  • Hyatt Place Dallas/Garland/Richardson Garland
  • Hyatt Place Dallas/Garland/Richardson Hotel Garland
  • Hyatt Place Dallas/Garland/Richardson Garland
  • Hyatt Place Dallas/Garland/Richardson Hotel
  • Hyatt Place Dallas/Garland/Richardson Hotel Garland
  • Hyatt Place Dallas Garland Hotel Garland
  • Hyatt Dallas Garland Garland

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hyatt Place Dallas/Garland/Richardson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 100.00 per week. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 3:00 AM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, Gallery Cafe offers American cuisine. Nearby restaurants include Chick-fil-A (9-min walk), Cheddar's (10-min walk), and Razzoo's Cajun Cafe (2.1 mi).
  • Have fun with nearby activities such as water skiing and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
7.8.Good.
  • 8.0.Very good

    Rudest Service Ever

    When I first arrived, there was a bug in bathroom. I went down to front desk to ask about wine bottle opener. The bag holding wine broke and feel on my big toe. I was in pain and the girl just glared at me. I was saying my big toe is hurt. She did not say one thing. It was clearly a accident that the flimsy bag broke. When I asked if I could pick up the glass, she responded very rude saying well it’s YOU, or ME, that cleans it up. I started picking it up and she disappeared and did not come back until I had all the glass picked up and napkins of the spilled liquid. At that point she called someone. She never asked if I was ok. Clearly I was upset and kept apologizing. She never said one reassuring word. I would not think this is the kind of service the HYATT would employee. Rudest service ever! She should be written up or better, let go. The Hyatt name represents high quality.

    Joseph, 1 night business trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Worst experience ever

    I stayed at this hotel for a week, and it was not at all a pleasant experience. 1. Room was very boxy and no basic amenities. No basic toiletries or slippers or robe. 2. Breakfast was not Hyatt standard. Every morning scrambled eggs and potatoes. And not even good tasting!! 3. There was a cat roaming in hallway which almost attacked me. 4. Gym is just for namesake! 5. Bathroom was so tiny, it’s insane!!! Hyatt customer service was completely useless as well. They do not care about customer satisfaction or customer stay!! Manager was so rude, she literally said she doesn’t care about customer’s stay!!! Never gonna stay at any Hyatt property.

    Aslesha, 6 night trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Little dated, in need of updating especially wifi

    Porfirio, 2 night business trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Door damaged / bath shower bad

    Trung, 2 night trip, Aug 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Very comfortable

    The room was amazing and beds were super comfortable. The only issue we had was at night they ran out of hot water.and there was mold strains in the tub.

    Lea, 1 night family trip, Jul 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Room was good but smelled like smoked

    Ramona S., 1 night family trip, Jul 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The room was very nice and large. Everything was very clean and comfortable. My only complaint were the bath towels. The washcloths and hand towels were nice but the bath towels were like sand paper and not much bigger than the hand towels. They were what I would expect at a much cheaper motel, not here. Overall, my stay was very nice. I would stay here again.

    deborah, 3 night family trip, Jul 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    No hot water!

    I stayed here with my son and there was no hot water. I went to tell the girl at the front desk and she said she’d call me after she talks to maintenance. She never called me so I went back to ask her if she’s heard anything. She told me that she would have someone look at it in about two hours. I told her that was fine because my son and I were going to a wrestling event being held at the center behind the hotel and that we would be out for six plus hours. When we finally get back around 11:30 pm, I asked the person at the front if they maintenance person had checked on the water, she told me yes and that there were several other rooms that had the same issue. And she told me that though he checked it, she wasn’t sure if he was able to fix it or not. When I went to my room, first I notice that my key to the room doesn’t work, but I was able to open the door and now it can easily be opened and closed without a key. I had to lock it from the inside. And then I checked the water and noticed that the issue was not fixed. Not happy!

    Luis, 1 night family trip, Jul 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall great stay, friendly staff. Carpet was wet in front of sink and the pool was still closed - nothing online said it was closed, so I was expecting it to be open.

    Antonio, 2 night family trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good choice

    This was a very clean and nice hotel to stay at. Very pleased . Only thing was room didn’t have hair dryer. But otherwise the size of the room was good and cleanliness was great. Would definitely recommend and stay at again if needed too.

    Debbie, 5 night family trip, Jul 15, 2021

    Verified Hotels.com guest review

See all 586 reviews