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Hotel Pocillos Playa

4.0 star property
Hotel with spa, near Playa de Matagorda

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Golf enthusiasts will love Hotel Pocillos Playa, where lush greens meet modern comfort. Take a swing at the adjacent golf course or unwind with a sports massage at the onsite spa. The rooftop pool beckons, as does the on-site restaurant serving breakfast to dinner and multilingual staff always ready to assist.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suite

Minibar, desk, blackout curtains, soundproofing

Superior Suite

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Minibar, desk, blackout curtains, soundproofing

Classic Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room Single Use

Minibar, desk, blackout curtains, soundproofing

Classic Double Room Single Use

  • 22 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Pool View

Minibar, desk, blackout curtains, soundproofing

Superior Double Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed
  • Free Wi-Fi

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About the area

Map
Burgao, 4-6, Tías, Canary Islands, 35510

What's nearby

  • Pocillos Beach - 2 min walk - 0.2 km
  • Playa de Matagorda - 13 min walk - 1.2 km
  • Rancho Texas Park Zoo - 5 min drive - 1.9 km
  • Playa El Barranquillo - 6 min drive - 1.9 km
  • Gran Casino de Lanzarote - 7 min drive - 2.3 km

Getting around

  • Lanzarote Airport (ACE) - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Asia home - ‬6 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Horizonte - ‬9 min walk
  • ‪Sabor Ahumado Grill - ‬4 min walk
  • ‪Lava Lounge Bar - ‬12 min walk

About this property

Hotel Pocillos Playa

Hotel Pocillos Playa is just 4.2 mi (6.7 km) from the airport and offers a shuttle. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a health club are other features.

All-inclusive

All-inclusive room rates at Hotel Pocillos Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 76 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) are not allowed between November and October
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 10 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Pro golf lessons
  • Private winery tours
  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Jet skiing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Rooftop pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Energy-saving switches

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open select days.

Dining

Onsite venue - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 35 (subject to availability)
  • Safes in guestrooms can be used for EUR 3 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number 2017/5407

Also known as

Smartline Pocillos Playa Hotel Tias

Apartamentos Playa Pocillos Hotel

Apartamentos Playa Pocillos Hotel Tias

Apartamentos Playa Pocillos Tias

Playa Pocillos

Playa Pocillos Apartamentos

Smartline Pocillos Playa All inclusive Hotel Tias

Smartline Pocillos Playa All inclusive Hotel

Smartline Pocillos Playa All inclusive Tias

Smartline Pocillos Playa All inclusive

Hotel Smartline Pocillos Playa - All inclusive Tias

Tias Smartline Pocillos Playa - All inclusive Hotel

Hotel Smartline Pocillos Playa - All inclusive

Smartline Pocillos Playa - All inclusive Tias

Smartline Pocillos Playa

Apartamentos Playa Pocillos

Smartline Pocillos Inclusive

Frequently asked questions

Does Hotel Pocillos Playa offer free cancellation for a full refund?

Yes, Hotel Pocillos Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Pocillos Playa?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Hotel Pocillos Playa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Pocillos Playa?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Hotel Pocillos Playa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Pocillos Playa?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 35 (subject to availability).

Is there an onsite casino at Hotel Pocillos Playa?

No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (4-min drive) is nearby.

What is there to do at Hotel Pocillos Playa and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Pocillos Playa also has a health club and an arcade, as well as a garden.

Are there restaurants at or near Hotel Pocillos Playa?

Yes, there's an onsite restaurant.

What's the area around Hotel Pocillos Playa like?

Hotel Pocillos Playa is located a short 13-minute walk from Playa de Matagorda.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

8.2

Amenities

9.2

Staff & service

8.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Nice adult only hotel within walking distance of bars and restaurants and a lovely beach. If you want a bit more choice hop on the regular bus to Puerto del Carmen. A nice surprise was a bottle of cava as it was my birthday. Would highly recommend and will certainly go back even though we live in the next island.
Peter, 3-night trip
Verified

8/10 Very good

Room was nice. View from balcony great. Choice at breakfast was good but it was noisy with crockery and cutlery clattering but normal for buffets.. had to dodge the spa lady almost every morning. Staff friendly and efficient
Edward, 10-night trip
Verified

10/10 Exceptional

Very relaxing holiday just what we needed ,drinks could have been the real deal and not have to pay for branded alcohol, thats the only negative point ,otherwise all excellent friendly efficient staff and attentive . Excellent holiday . Thankyou
Kevin Michael, 7-night trip
Verified

10/10 Exceptional

The staff were superb, especially Jennifer, Maricarmen and ?I think her name was Ellie?; the food was excellent; the hotel was beautifully clean; the rooms were large and comfortable (but the mattress slightly hard); most of the down sides that might have been expected of a smaller hotel such as limited variety of food didn’t actually arise. The only possible negative was that the hotel is located in a residential area, some distance from facilities such as shops etc - but that is a matter of personal preference. Overall this was an extremely enjoyable and modestly priced stay.
Charles, 5-night trip
Verified

8/10 Very good

The good: very clean (I am fussy and I was happy!) staff friendly & helpful - Aida is fabulous & without her the hotel would be a very different place, stacks of sunbeds, food varied & pretty good, comfortable beds, clean towels every day, pool view rooms convenient, 20 min walk to the airport ( fun to stand under a landing plane once in your life!) via Matagorda to the left, 20min walk to Puerto Del Carmen to the right, bus stops close, nice beach, accessible for the mobility compromised (not us but a good point to mention), chilled atmosphere, quiet at night. The not so good: no outside space to eat, relax, socialise & enjoy a drink, no net or mesh curtains on room doors so privacy very lacking - a big issue in ground floor rooms, rooms are small with limited space, no walk in shower, sunbeds crammed together & little room to move them to distance yourselves from others, hotel too small to have 'premium' and 'ordinary' level guests - felt devisive, on a hill so a lot windier all the time than down at the beach,. The bad: €18 EACH to keep your wristbands after 11am. on check out day. Shocking. Never had to pay anywhere in the world to keep a wristband and we have always been able to use facilities until we leave. Unacceptable so we chose not to pay. Premium guests (we weren't) would have to pay this too. €20 to keep your room for a late check out until 2pm. €40 to keep it until 5pm. Fair enough, you expect to pay something & we paid the €20 as it suited us.
Dawn, 7-night trip
Verified

8/10 Very good

Affordable & Cheerful

I was looking all over Europe for a hotel that was by the beach, close to the airport, minimum 4 stars and affordable. I booked it with 3 days notice and as you can imagine in peak summer things get very expensive. This one fits the bill as the reviews seemed positive. I have to look at this review with one mind on the cost of the booking. With that in mind, I must say it was money well spent. Things I enjoyed. Overall very clean, decent facilities, has a spa and a gym (although small and consists of just a bench and weights, but a gym none the less), excellent location very close to the airport it's only 8 minutes away and you're close to the strip of Playa da Carmen and the beach. Nice pool that has unrestricted sun all day. Food is repetitive but overall quite tasty. Things that could be better. All inclusive drinks are very limited and the cocktails will not get you tipsy in the slightest, the alcohol they use is very weak. Also the snacks through the day are mostly limited to some nuts and pickles and every now and then they might put some pizza slices out. The pool is COLD even in peak summer. They also need far more sun loungers as you will struggle to get one if you're not out there before 11am. Entertainment, bless them they try their best but it's super cheesy and naff but I guess there's a charm in that. Overall I can't complain. I did enjoy my stay and it was great value.
James, 4-night trip
Verified

10/10 Exceptional

Delightful, All inclusive, Adult only hotel

Fabulous, short, all inclusive stay. Hotel is beautifully presented and well furnished throughout. Lots of, indoor, comfortable seating. Outside lots of sunloungers by the pool (disappointingly 'reserved' by towels from early in the morning) however lots of other areas of the hotel have loungers so never a problem getting one. Our room was the classic twin (wish they could find away of fixing the twin beds together) separate bedroom, sofa bed, and shower over bath. Lots of storeage and overall nice and spacious. Food was excellent, different, country based, theme every night. Good quality food, with lots of choice and friendly and happy staff. As well as breakfast, lunch and dinner in the restaurant, limited amount of snacks available in bar area. Definately consider staying again
Kevin, 4-night trip
Verified

6/10 Good

Truly not 4 star think before Booking

Defiantly would not stay again, Hotel lacked sufficient staff, only a mini bar 1 person ran the bar and reception,, No pool bar or snack bar, unless a tray of left over pastries from breakfast count and a self serve drinks machine? No second pool as advertised unless the small foot wash paddling pool counts less than 1.5m diameter. Reception staff rude and unprofessional. Entertainment was poor. Evenings entertainment was made up by the disgruntled guests forming their own groups which turned out to make a good thing out of a bad job. The hotel is no way a 4 star at best a good 2.5 star. Ok if you are looking for a cheap and cheerful break. I know a lot of people complained about the food as being repetitive but that is AI for you. Simon & Helen Lincolnshire
s, 6-night trip
Verified

10/10 Exceptional

We hebben een heel aangenaam verblijf gehad. Mooi hotel, vriendelijk personeel, lekker eten en een goede locatie. Leuke sfeer en toffe animatie!
An, 4-night trip
Verified

6/10 Good

Negativ: unattraktiver Essraum im Keller Negativ: sehr hellhöriges Appartement durch nicht schallisolierte Verbindungstür zum Nachbarappartement. Positiv: gute Qualität : Essen Positiv: nettes Personal
Elke, 14-night trip
Verified

8/10 Very good

Me gustó la comida,aunque no excesiva la variedad, estaba muy bien cocinada. Y por las noches es tematica,muy bien. Lo peor,por las tardes/noches había una chica de habla inglesa en la barra del bar,no entendia nada de español,no me parece bien que en tu pais no puedas hablar en tu idioma,tengas que dirigirte en inglés con ella,por ejemplo,pedimos un gin tonic y nos servia una cerveza,es un hotel en que si hablas en ingles no hay problema,pero para españoles no. La recepcionista de la tarde también hablaba solo en inglés .
Esther, 3-night trip
Verified

8/10 Very good

Excellent location - 5 mins to the beach Friendly staff - chef was friendly, peter the entertainment guy was lovely and made great suggestions on what to do Entertainment was good - karaoke, magic show and aqua fit Christmas dinner was absolutely delicious although the food on other days was disappointing All inclusive drinks included baileys and ice cocktails - very nice Bad points Beds - twin beds in all rooms which split apart - my baby kept falling through the gap. Was uncomfortable to sleep on 10 euro deposit for everything including remote control and extra key card Food was average at best - egg shells in scrambled egg. Too much fish not much choice of meats Food needs more seasoning and flavour
6-night trip
Verified

8/10 Very good

Vriendelijk personeel, familiale sfeer door de beperkte schaal, zeer rustig en aangenaam in december. De all-inclusive biedt een zeer ruim buffet met dagelijkse variaties. Handdoeken worden officieel 2dagelijks ververst maar in ond geval gebeurde dat dagelijks. De bedden waren zeer ruim maar wel wat hard. Lichte lawaaihinder van de feestzaal na 23u op sommige dagen.Lichte geur van vochtigheid in kamer door gebrekkige ventilatie.
7-night trip
Verified

10/10 Exceptional

Bij aankomst heel gastvrij ontvangen en bij vertrek zelfs uitgezwaaid! Ruime keuze aan eten en drinken en van goede kwaliteit. Kamers en faciliteiten ruim en schoon! Straat uitlopen en je staat op het strand👍
3-night trip
Verified

10/10 Exceptional

Struttura moderna e ben tenuta, personale disponibile e gentilissimo,ottima pulizia sia nelle camere che negli spazi comuni. Probabilmente in futuro sarò nuovamente ospite di questa struttura. Una citazione particolare x lo chef "Pepe", x le ragazze Pilar e Asmara senza dimenticare il gioviale ragazzo al bar ed il fantasioso animatore.in conclusione un bravo a tutti.
Giorgio, 7-night trip
Verified

10/10 Exceptional

Alles super. Service top. Lage etwas ausserhalb von puerto del carmen aber in strandnähe
5-night trip
Verified

10/10 Exceptional

All staff were approachable and always happy to help with a smile .The apartment room were very nice and clean and the beds comfy. We had an excellent sea view and big balcony. Bar, restaurant and reception area all very clean . Food was excellent and there was always a good variety. All in all very enjoyable stay
7-night trip
Verified

10/10 Exceptional

What a pleasure to find such a little gem. Staff excellent rooms spotless food very high quality. I would recommend this to anyone it was so nice were going back very soon. The only dislike was the piped music in the dinning room, not my taste but if that's all we can complain about then that's no reason to mark them down below excellent. Thank you all fir s wonderful weeks holidays.
7-night trip
Verified

10/10 Exceptional

Located in a very quiet street, this is a small hotel with good food and fantastic staff. My room was lovely and everything was spotlessly clean. I would definitely return here.
7-night trip
Verified

6/10 Good

Melanie, 8-night trip
Verified

10/10 Exceptional

Sarah, 10-night trip
Verified

10/10 Exceptional

Paul, 4-night trip
Verified

10/10 Exceptional

Alexander, 4-night trip
Verified

10/10 Exceptional

Itxaso, 7-night trip
Verified

8/10 Very good

Antonio Gil Fierro, 7-night trip