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Pet-friendly hotel with outdoor pool, connected to a shopping center, near Plaza del Sol
They have really noisy machinery on the roof, so I have to chang to a lower floor.
Nov 17, 2020
Clean room, friendly and helpful staff
Sep 4, 2020
This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Pets are allowed for an extra charge of USD 12 per pet, per night
Service animals exempt from feesFor details on pet restrictions, contact the property at the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Chose this hotel because of proximity to Plaza del Sol and because regular hotel is still closed. At check out requested a statement but was told that hotels.com would provide.
3 night business trip, Aug 20, 2020
Verified Hotels.com guest review
We had a problem with the reservation, we paid for one room with a sofa bed (showed this to the front desk), and the property did not honour the reservation. Never mind that the reservation confirmation did show this, and that we added 26 nights in three rooms, they charged us extra for a bigger bed, which we did not need, and never gave us the separate bed. They just don't want our business.
Eduardo E, 6 night business trip, Jul 12, 2020
Verified Hotels.com guest review
It is a great place and the price is priceless! The best part is being a pet-friendly hotel!
2 night family trip, Mar 11, 2020
Verified Hotels.com guest review
Nice location right next to a large mall where you can find everything you need. The pool is very nice and heated.
James, 1 night trip, Feb 15, 2020
Verified Expedia guest review
Accommodating hotel, friendly staff and great amenities. Breakfast buffet could have more options, but is suitable.
Jose, 3 night family trip, Jan 2, 2020
Verified Expedia guest review
The hotel was overall pretty nice. The location is convenient and safe. The pool was closed for the first couple of days there without explanation. I had to have my room changed as another guest had a dog that literally barked incessantly for long periods of time without being resolved by management. Their idea of resolving was to move me around to a room that was three floors away from the disruptive pet and annoying pet owners. I would suggest their dog policy be changed accordingly.
8 night business trip, Dec 7, 2019
Verified Hotels.com guest review
This place is very nice and a great location
3 night family trip, Nov 26, 2019
Verified Hotels.com guest review
This place is great for short or long stay, they have a 24h laundry room, cardio area, free snacks in the afternoon, it is well located.
11 night business trip, Nov 18, 2019
Verified Expedia guest review
We were well taken care by the staff. On demand Transportation and the proximity of the shopping center are a bonus. Every day a great breakfast. Buffet afternoon meals midweek are especially welcome and delicious. It’s relatively quiet with a good view
William, 1 night family trip, Sep 28, 2019
Verified Hotels.com guest review
Excellent service from the staff. Attentive and friendly
William, 3 night family trip, Sep 20, 2019
Verified Hotels.com guest review