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Heritage Madurai

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Luxury Plunge Pool Villa | Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Deluxe Club Room | Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Heritage Madurai

Heritage Madurai

4.5 star property
Luxury Madurai hotel with full-service spa, connected to the convention center

8.6/10 Fabulous

198 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
Map
11-Melakkal Main Road, Madurai, Tamil Nadu, 625016

Room options

About this area

What's nearby

  • Heart of Madurai
  • Meenakshi Amman Temple - 16 min drive

Getting around

  • Madurai (IXM) - 44 min drive
  • Madurai Junction Station - 15 min drive
  • Vadipatti Station - 20 min drive
  • Silaiman Station - 21 min drive
  • Train station pick-up (surcharge)

Restaurants

  • Bells Jumbo Restaurant - 4 min walk
  • Banyan Restaurant - 3 min drive
  • Ahaaram - 4 min drive
  • British Bakery Cafe - 4 min drive
  • Sree Sabarees - 5 min drive

About this property

Heritage Madurai

Located near a train station, Heritage Madurai is a great choice for a stay in Madurai. Guests can visit the spa to be pampered with massages, aromatherapy, or Ayurvedic treatments, and The Banyan Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

Languages

English, German, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - 6 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Hiking/biking trails

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • German
  • Hindi

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Heritage Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 11 years old are not allowed in the spa.

Dining

The Banyan Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.
The Coffee Shop - Overlooking the garden, this coffee shop serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open 24 hours. Open daily.
Swig and Tee Bar - Overlooking the garden, this bar serves light fare only. Open daily.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: INR 2500
  • Christmas Eve (24 December) Gala Dinner per child: INR 1250 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000.00 (up to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of INR 950 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for INR 1750.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 11 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p><p>A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.</p><p>A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.</p>

Also known as

Heritage Hotel Madurai
Heritage Madurai
Madurai Heritage
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Heritage Madurai Hotel
Heritance Hotel Madurai
Heritage Madurai Hotel
Heritage Madurai Madurai
Heritage Madurai Hotel Madurai

Frequently asked questions

Does Heritage Madurai offer free cancellation for a full refund?
Yes, Heritage Madurai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heritage Madurai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Heritage Madurai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Heritage Madurai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Heritage Madurai?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Heritage Madurai?
You can check in from 2 PM - 6 PM. Check-out time is 10:30 AM.
What is there to do at Heritage Madurai and nearby?
Have fun with onsite activities like mountain biking and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Heritage Madurai also has a fitness center and spa services, as well as an arcade and a garden.
Are there restaurants at or near Heritage Madurai?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Bells Jumbo Restaurant (4-min walk), British Bakery Cafe (2.2 mi), and Sree Sabarees (2.4 mi).
What's the area around Heritage Madurai like?
Heritage Madurai puts you in the heart of Madurai. Popular attractions include Meenakshi Amman Temple, which is 16 minutes away by car. Travelers say this hotel is in a good location.

Reviews

8.6

Fabulous

8.7/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ARUN, 1-night trip
Verified Hotels.com guest review

6/10 Good

The staff was very good, helpful and obliging especially the dining hall staff but the amenities were bare minimum
Pankaj, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Sabyasachi, 2-night trip
Verified Hotels.com guest review

6/10 Good

This place is beautiful. Staff is great. They genuinely take care of the guests. Villa's however do not have privacy. 4 villas are located in one huge house with outside common space. During our stay we had large group staying beside us and they made such noise that we could sleep every night until 1am. Complaining to the reception didn’t really help as they kept saying they are celebrities and they can’t do much. Bathrooms are run down.. shower buttons are leaky. Villa flooring is bad, that the tiles make sound everytime somebody walks. At night they can be disturbing.
Chandra Bindu, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I booked this property as an anniversary gift for relatives and they were very impressed with the architecture, the well appointed room and good care provided by the staff. Will highly recommend.
Vikram, 2-night trip
Verified Expedia guest review

8/10 Very good

Calm atmosphere lots of space nice staff
AGITHA, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Vignesh, 2-night trip
Verified Expedia guest review

8/10 Very good

Excellent staff and hospitality. Property could use an upgrade since most of the infrastructure seems very old and dusty. Cleaning could be better. The food is very average.
1-night family trip
Verified Expedia guest review

8/10 Very good

Heritage stay
The food quality needs improvement. Not upto the mark. Stay , Room and overall ambience of the location etc are superb. Quite greenery .
Parthasarathy, 1-night family trip
Verified Hotels.com guest review