Riad Karmela

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Suite (Private Terrace) | In-room safe, free WiFi, bed sheets
Suite (Private Terrace) | In-room safe, free WiFi, bed sheets
Superior Room | In-room safe, free WiFi, bed sheets
Junior Suite | View from room

Overview of Riad Karmela

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Riad Karmela

4.0 star property
4-star riad with 3 bars/lounges, near Jemaa el-Fnaa

9.2/10 Superb

359 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Bar
Map
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

Choose dates to view prices

About this area

What's nearby

  • In Medina
  • Jemaa el-Fnaa - 9 min walk
  • Majorelle Gardens - 15 min drive

Getting around

  • Menara Airport (RAK) - 20 min drive
  • Marrakech Central Station - 19 min drive
  • Airport shuttle (surcharge)

About this property

Riad Karmela

4-star riad in the heart of Medina
Riad Karmela is located close to Jemaa el-Fnaa, and provides a free breakfast buffet, a roundtrip airport shuttle, and a terrace. Treat yourself to a body scrub, reflexology, or a massage at Karmela, the onsite spa. Be sure to enjoy Moroccan cuisine at the onsite restaurant. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • Concierge services, luggage storage, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Riad Karmela offer comforts such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations

Languages

Arabic, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from noon - midnight
  • Minimum check-in age - 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (EUR 3 per day)
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 1800
  • Garden
  • Terrace
  • Fireplace in lobby
  • Full-service spa
  • Sauna
  • Steam room

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Karmela has 2 treatment rooms. Services include massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 15 per vehicle (one-way)

Parking

  • Parking is available nearby and costs EUR 3 per day

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech

Frequently asked questions

Does Riad Karmela offer free cancellation for a full refund?
Yes, Riad Karmela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Riad Karmela?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Riad Karmela on 10 October 2022 start from ₹7,965, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Riad Karmela?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Riad Karmela?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riad Karmela?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Riad Karmela?
Yes, an airport shuttle is available. The charge is EUR 15 per vehicle one-way.
What are the check-in and check-out times at Riad Karmela?
You can check in from noon - midnight. Check-out time is 12:30 PM. Contactless check-out is available.
Is there an onsite casino at Riad Karmela?
No, this riad doesn't have a casino, but Le Grand Casino de la Mamounia (16-min drive) and Casino de Marrakech (17-min drive) are both nearby.
What is there to do at Riad Karmela and nearby?
Riad Karmela has 3 bars and a spa, as well as a steam room and a garden.
Are there restaurants at or near Riad Karmela?
Yes, there's an onsite restaurant that offers Moroccan cuisine. Nearby restaurants include Café des Epices (5-min walk), Nomad (6-min walk), and Le Foundouk (6-min walk).
What's the area around Riad Karmela like?
Riad Karmela is in Medina, a short 9-minute walk from Jemaa el-Fnaa and 5 minutes' walk from Marrakesh Museum. Travelers say this riad is in a good location.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

This is our first trip to Morocco with many uncertainty about surroundings. From the time we called front desk before arriving until the airport drop off. We were all well taken care of. The riad staff were very friendly. All local excursions were well arranged. The riad is close to most Marrakech attractions. Very quiet inside madina.
HUI, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel with very professional staff. Contact them for transportation and tours. They have excursions and hammam spa services on property. We were greeted with tea and a complete run down of the medina by Amin who was incredibly professional. They provided a map and were always available for questions. It is recommended not to walk around too late in the area as there are young kids that stay out after hours. Our tour around the medina was excellent and the breakfast was the best we had in all of Morocco. We will be back!
Melissa, 2-night family trip
Verified Expedia guest review

8/10 Very good

Pretty good. Friendly staff.
The hotel sent a driver to pick us up at the airport. This is not free but the service was good and the driver was friendly. He drove us to a parking area about 300 meters from the hotel and then walked us the rest of the way. Upon arrival the staff greeted us and gave us some tea and helped us with a map of the area. The room itself was nice. One double bed and two single beds. There was an air conditioning unit in each room that worked well. Beds were good The breakfast consists of coffee, juice, cheese, fruit, meat, cheese, breads and you can request eggs. Dinner needs to be requested in the morning but was pretty good. We had a chicken dish one evening and beef another evening. The staff was helpful in terms of communication with our tour services. There are two watch outs with this hotel. First, the hot water is inconsistent both in temperature and pressure. Second, the location is tricky to find through the maze of the old city. It’s important to have a phone with GPS to find your way back.
mark, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kind owners, amazing staff, clean property. Comfortable rooms, tasty food and they do organize group tours with an outside company.if you would like to join one. If you are coming from the airport they will send someone to pick you up or if you are coming by taxi you will need to have the driver to get directions as it is hard and difficult to get to. It it’s in the middle of the old city. I would recommend it again. I am sure I will be back again. Thank you for making my trip amazing!
Mac or Mahmoud, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Edin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I had a terrific 3 day stay in this beautiful, unique Riad in the heart of iconic Marrakech. The staff are terrific and the service is outstanding. They searched for a Lab to do my COVID test 24 hours before I flew back to the US. It was a public holiday and most lans were closed, they found me one that opened for 2 hours, made my reservation, got me a cab and even paid for the cab, you can't ask for more. The rooms are great, the breakfast is terrific, and the dinning is home made. Lovely place to soak the Marrakesh true atmosphere, right in the heart of the old town (Medena). I highly recommend it.
ADEL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff at Riad Karmela made our stay very special, comfortable abs so much fun. We had the best of times in Marrakesh and that’s largely because of our stay there. We were looked after, excursions, drivers, delicious meals, hammam all arranged by the team. We could not recommend it more highly and will return there with the first opportunity. Clean, beautiful, homely, magical and in a great location close to all major attractions. For a true feel of Marrakesh this is the best Riad. Ioannis and Kevin
Kevin, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joshua Thomas, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Gurvinder, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Little gem in the old city
Amazing location great themed rooms, staff are excellent and nothing is too much trouble, always willing to help with a smile. the riad provides a tranquil retreat from the hussle and bussle of the busy souqs.
5-night trip with friends
Verified Hotels.com guest review