Castletown Hotel

Photo gallery for Castletown Hotel

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Beach nearby, white sand
Beach nearby, white sand
Beach nearby, white sand
Egyptian cotton sheets, premium bedding, down comforters

Overview of Castletown Hotel

Castletown Hotel

3.0 star property
3-star hotel in Thurso with restaurant and bar/lounge

8.4/10 Very good

279 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Bar
Map
Main Street, Castletown, Thurso, Scotland, KW14 8TP
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Room service
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Wick (WIC) - 25 min drive
  • Kirkwall (KOI) - 109 min drive
  • Inverness (INV) - 153 min drive
  • Thurso Station - 9 min drive
  • Georgemas Junction Station - 15 min drive
  • Scotscalder Station - 21 min drive

About this property

Castletown Hotel

3-star hotel in the historical district, refurbished in 2020
A terrace, a garden, and a library are just a few of the amenities provided at Castletown Hotel. Be sure to enjoy a meal at Main Restaurant, the onsite family restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self parking
  • A reception hall, coffee/tea in the lobby, and express check-out
  • Tour/ticket assistance, a front desk safe, and wedding services
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guestrooms at Castletown Hotel have comforts such as premium bedding, in addition to amenities like free WiFi. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with tubs or showers and hair dryers
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Lifeguard on site

What to do

  • Beach nearby
  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Winery tours nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Local maps

Special features

Dining

Main Restaurant - This family restaurant serves breakfast and dinner.
Bar Lounge - This bar specializes in local and international cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property is closed between December 24 and December 27.

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso

Frequently asked questions

Is Castletown Hotel currently open?
The property is closed between December 24 and December 27.
How much does it cost to stay at Castletown Hotel?
As of 27 September 2022, prices found for a 1-night stay for 2 adults at Castletown Hotel on 2 October 2022 start from ₹5,691, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Castletown Hotel offer free cancellation for a full refund?
Yes, Castletown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Castletown Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Castletown Hotel?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Castletown Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Castletown Hotel?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Castletown Hotel and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Enjoy amenities like a garden and access to a nearby indoor pool.
Are there restaurants at or near Castletown Hotel?
Yes, Main Restaurant offers local and international cuisine. Nearby restaurants include Castletown Chip Shop (4-min walk), Charlie Chan (5 mi), and MR C's (5 mi).
What's the area around Castletown Hotel like?
Castletown Hotel is located a short 14-minute walk from Dunnet Bay Beach. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

7.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

It's a cute and cozy property and the staff was friendly.
Cristofer S, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grant, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sunanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay for visiting Eastern Highlands. Lovely staff, very helpful. Great breakfast and food. Good parking facilities. Would recommend to anyone visiting the area.
Eric, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A pleasant stay and the staff made a point of ensuring our needs were met
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Poor attention to some basic needs.
Greg, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel in a beautiful village
Castletown hotel was very good, clean comfortable, staff were really helpful and friendly Janet was very informative above the building and the beautiful area of Castletown, i would be very happy to book this hotel again. Dinner and breakfast was excellent
james, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

The room was unpleasantly hot on arrival, we had to ask for a fan from Reception to try and cool it down to a bearable level. Breakfast selection was good.
1-night trip
Verified Hotels.com guest review