Crystal Garden Resort & Restaurant

Photo gallery for Crystal Garden Resort & Restaurant

Primary image
Outdoor pool
Outdoor pool
Outdoor spa tub
Family Room | Desk, iron/ironing board, free WiFi

Overview of Crystal Garden Resort & Restaurant

Crystal Garden Resort & Restaurant

3.5 star property
3.5-star hotel with outdoor pool, near Cairns Esplanade

7.4/10 Good

174 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
18-24 James Street, Cairns North, QLD, 4870
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Free airport shuttle
  • Free area shuttle
  • Fitness center
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Luggage storage
For families
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Cairns North
  • Cairns Esplanade - 31 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 5 min drive
  • Cairns Station - 3 min drive
  • Freshwater Station - 9 min drive
  • Redlynch Station - 10 min drive
  • Free airport shuttle
  • Free area shuttle

About this property

Crystal Garden Resort & Restaurant

3.5-star hotel in the heart of Cairns North
Take advantage of a free roundtrip airport shuttle, a terrace, and a garden at Crystal Garden Resort & Restaurant. Free in-room WiFi is available to all guests, along with laundry facilities and a gym.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A free area shuttle, an area shuttle, and luggage storage
  • Tour/ticket assistance and smoke-free premises
  • Guest reviews speak well of the overall value, quiet location, and helpful staff
Room features
All guestrooms at Crystal Garden Resort & Restaurant offer comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • Porches or lanais, wardrobes/closets, and separate sitting areas

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Friday (10:00 AM - 4:00 PM) and Saturday - Sunday (10:00 AM - 2:00 PM)
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle from 10 AM to 4:00 PM*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Free local shuttle

What to do

  • Beach nearby

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board

What to enjoy

  • Porch or lanai
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Housekeeping (on request)
  • Access via exterior corridors

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2 percent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Crystal Garden Resort Cairns North
Crystal Garden Resort
Crystal Garden Cairns North
Crystal & Restaurant Cairns
Crystal Garden Resort & Restaurant Hotel
Crystal Garden Resort & Restaurant Cairns North
Crystal Garden Resort & Restaurant Hotel Cairns North

Frequently asked questions

Does Crystal Garden Resort & Restaurant offer free cancellation for a full refund?
Yes, Crystal Garden Resort & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crystal Garden Resort & Restaurant?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Crystal Garden Resort & Restaurant on 11 October 2022 start from ₹9,368, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crystal Garden Resort & Restaurant?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Crystal Garden Resort & Restaurant?
Yes, there's an outdoor pool.
Are pets allowed at Crystal Garden Resort & Restaurant?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystal Garden Resort & Restaurant?
Yes, there's free self parking.
Is airport shuttle service offered by Crystal Garden Resort & Restaurant?
Yes, a free airport shuttle is available from 10 AM to 4:00 PM on request.
What are the check-in and check-out times at Crystal Garden Resort & Restaurant?
You can check in from 2 PM - anytime. Check-out time is 10 AM. Contactless check-out is available.
Is there an onsite casino at Crystal Garden Resort & Restaurant?
No, this hotel doesn't have a casino, but Reef Hotel Casino (4-min drive) and Cazalys Cairns (9-min drive) are both nearby.
What is there to do at Crystal Garden Resort & Restaurant and nearby?
Crystal Garden Resort & Restaurant has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Crystal Garden Resort & Restaurant?
Yes, there's an onsite restaurant. Nearby restaurants include Poemphun Thai (7-min walk) and Cafe Thailand (2.1 mi).
Does Crystal Garden Resort & Restaurant have any outdoor private spaces?
Yes, every room features a porch or lanai.
What's the area around Crystal Garden Resort & Restaurant like?
Crystal Garden Resort & Restaurant is a short 16-minute walk from Cairns Esplanade Charles Street Parkland and 19 minutes' walk from Cairns Base Hospital. Travelers recommend the hotel for its quiet location.

Overall score and ratings

7.4

Good

7.5/10

Cleanliness

8.2/10

Staff & service

6.5/10

Amenities

6.8/10

Property conditions & facilities

5.7/10

Eco-friendliness

2/10 Poor

Terrible
Terrible service. There was no soap provided in the bathroom. Staff unfriendly and unhelpful.
Mihail, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Never again
Overpriced motel-style accommodation without a restaurant. The shower was mouldy and soap and shampoo are minimal. Not recommended.
Dom, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pretty run down
Photos online make it look fantastic but must have been taken years ago. Place is old and run down. Also there isn’t any restaurant? Won’t ever stay there again.
Broken door
In very poor condition
Broken power point
Someone had covered the smoke detector?
Phill, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The whole area was dirty and unkempt. In need of cleaning and maintenance.
Brian, 1-night romance trip
Verified Wotif guest review

8/10 Very good

Mark, 1-night trip
Verified Wotif guest review

4/10 Fair

Overall I felt dissatisfied, the photos advertising the hotel don’t quite match what I saw. A lot of road noise as it’s near a rail crossing. Staff were friendly but were hard to understand. Room overall needed a good clean but sheets and bed were good. Nice and close to the airport.
Velma, 1-night trip
Verified Wotif guest review

8/10 Very good

The room was satisfactory for our stay lack of a table and chairs made sitting on bed a bit un comfortable overall it was good
Tony, 7-night romance trip
Verified Wotif guest review

6/10 Good

Ok for yhe price
Not bad for the price. Reception not open when we left at 9.45am. Check out was by 10am.
Alan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Acceptable at price for 1 night stay.
Was OK for the purpose - overnight only for early morning flight. Pool looked clean. Bed was OK. No towels in room, ceiling fan hadn't been cleaned for years; access to room awkward, going down stairs at 4AM was dangerous due to poor lighting.
Bill, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly
1-night trip
Verified Wotif guest review