Hotel Sur Menorca, Suites & Waterpark

Photo gallery for Hotel Sur Menorca, Suites & Waterpark

Primary image
Outdoor pool, pool umbrellas, sun loungers
Water park
Outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Overview of Hotel Sur Menorca, Suites & Waterpark

UNESCO Sustainable Travel Pledge

Hotel Sur Menorca, Suites & Waterpark

4.0 star property
4-star hotel in Sant Lluis with water park and outdoor pool

6.4/10 Good

24 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
Carrer dels Equinoccis, s/n, Urb. Biniancolla, Sant Lluis, Menorca, 07710
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Water park
  • Free beach shuttle
  • Fitness center
  • Children's pool
  • Pool bar
  • Area shuttle
  • UNESCO Sustainable Property
  • Terrace
For families
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Mahon Harbour - 13 min drive

Getting around

  • Mahon (MAH-Minorca) - 16 min drive
  • Area shuttle (surcharge)
  • Free beach shuttle

About this property

Hotel Sur Menorca, Suites & Waterpark

Hotel Sur Menorca, Suites & Waterpark is a great choice for a stay in Sant Lluis. After splashing around at the water park, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include an outdoor pool, a poolside bar, and a fitness center.

All-inclusive

All-inclusive room rates at Hotel Sur Menorca, Suites & Waterpark are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a EUR 75 fee, and antigen/rapid COVID-19 testing is available for a EUR 30 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 1 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free offsite parking within 164 ft
  • Street parking available

Offsite

  • Area shuttle*
  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Water park access (surcharge)
  • Children's pool
  • Lifeguard on site

What to do

  • Free beach shuttle
  • Shopping
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1972
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Water park access (surcharge)

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • LED light bulbs
  • Recycling
  • Local maps

Special features

All-inclusive

All-inclusive room rates at Hotel Sur Menorca, Suites & Waterpark are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Area shuttle service is offered for an extra charge
  • Safes in guestrooms can be used for EUR 2 per day

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to April 30:
  • Water park

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

On-site PCR COVID-19 testing is available for a EUR 75 fee, and antigen/rapid COVID-19 testing is available for a EUR 30 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Club Hotel Menorca
Club Hotel Sur
Club Hotel Sur Menorca
Club Sur Menorca
Club Sur Menorca Sant Lluis
Hotel Club Sur Menorca
Hotel Club Sur Menorca Sant Lluis
Hotel Sur Menorca
Menorca Club Hotel
Sur Menorca Club Hotel
Hotel Club Sur Menorca Sant Lluis Es, Minorca, Spain
Hotel Club Sur Menorca Sant Lluis
Club Hotel Sur Menorca
Hotel Sur Menorca
Hotel Club Sur Menorca
Sur Menorca Club Hotel
Hotel Sur Menorca Suites Waterpark
Hotel Sur Menorca, Suites & Waterpark Hotel
Hotel Sur Menorca, Suites & Waterpark Sant Lluis
Hotel Sur Menorca, Suites & Waterpark Hotel Sant Lluis

Frequently asked questions

Overall score and ratings

6.4

Good

6.6/10

Cleanliness

7.5/10

Staff & service

10.0/10

Amenities

5.7/10

Property conditions & facilities

6.0/10

Eco-friendliness

8/10 Very good

Decent hotel
Hotel was good and conveniently located. Water park opposite was amazing. Had pool view room so had lots of noise from the hotel until 11pm. Air con unit was poor. Wifi was poor. Sink blocked from first day but hotel fixed it straight away. Sheets not changed daily. Some new towels had stains.
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cristaly, 1-night trip
Verified Orbitz guest review

2/10 Poor

Don't go there
My son got food poisoning with temperature up to 39 from hotel food, another kid also got food poisoning and went to hospital on the same day food is no where near fresh.Additional charges for: using water park 6 p.d, changing towels 6, natural coffee at the bar 1,5. Even for all inclusive option. At the main restaurant natural cofee is not available. Overall feels like all inclusive is like cheap option by the way they act to you. Im not going there again even for free...
EXEL, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

good value
pretty good value, pool maybe not quite large enough for hotel but nice quite garden area for sunbathing as well.
Verified Expedia guest review

2/10 Poor

Room's Not as described by Hotels.com
I stayed at this hotel for a wedding I was attending with friends. When I booked this room through Hotel.com it stated the following I copied & pasted: Guestrooms. Rooms open to balconies. The 252 air-conditioned guestrooms at Hotel Club Sur Menorca include minibars and safes. Televisions are equipped with satellite channels. Bathrooms offer bathtubs, bathrobes, hair dryers, and complimentary toiletries. The room's have none of these as was told by reception after I went to reception as thought I had been put in wrong room. Would I stay here again NEVER, if was not for wedding no way would I. Very surprised no other review mentions rooms not as advertised. maybe these reviews are not printed?
Verified Hotels.com guest review

6/10 Good

Ett vanligt charterhotell
Fin utsikt från rum med havsutsikt. Mycket underhållning på kvällarna, roligt för de som deltar, mycket ljud till samtliga rum för de som inte gör det. Flera bord och platser utomhus, men man får bara äta inomhus. Mycket liv vid poolområdet på kvällarna. Städningen utan anmärkning. För cykeluthyrning hänvisar hotellet till en annan ort. Hotellet kräver förskottsbetalning av halva beloppet en tid innan via ett meddelande på spanska, vilket är ovanligt och kom som en överraskning (det står att detta ska framgå på hotels.com, men det märkte vi inte). Detta belopp återbetalas inte vid senare avbokning. Poolen är bra. Rummet mindre, men funktionellt. Bra storlek på badrummet, dock trång duschkabin. Ett charterhotell med långa korridorer och typiska gäster, helt enkelt, på gott och ont.
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Buena relación calidad/precio
Guillem, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

tutto veramente speciale camere accoglienti personale molto in gamba e cortese sempre disponibile e pronto ad accogliere qualsiasi tipo di richiests
5-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Abbiamo passato una vacanza meravigliosa e molto rilassante in questo albergo con la nostra piccola di 11 mesi. Consigliatissimo per le famiglie!
Colorina, 7-night trip
Verified Expedia guest review