Cardiff Bute Terrace Hotel

Property class: 3
City centre hotel, steps from Utilita Arena Cardiff

Choose dates to view prices

Cardiff Bute Terrace Hotel offers a fantastic location, putting you a short five-minute walk from Utilita Arena Cardiff and Cardiff Metropolitan Cathedral of St David. Also, St. David's and Principality Stadium are within a short 10-minute walk. Fellow travellers love the helpful staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • 24/7 front desk

Main amenities (5)

  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Pets allowed
The current price is ₹5,161
₹6,193 total
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Room

Standard Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family of 3 Room

A hotel room with a large bed, a desk with a computer, and a television.

Standard Family of 3 Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Room

Standard Twin Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

A hotel room with two single beds, a desk, and a chair.

Standard Triple Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Twin Room with View

A hotel room with a large bed, a desk, a chair, a window with curtains, and a painting on the wall.

Deluxe Twin Room with View

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room with View

A hotel room with a bed, a chair, a desk, and a window.

Deluxe Double Room with View

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Bute Terrace, Cardiff, Wales, CF10 2FE

What's nearby

  • Utilita Arena Cardiff - 1 min walk - 0.2 km
  • St. David's - 5 min walk - 0.4 km
  • Cardiff Bay - 6 min walk - 0.6 km
  • Cardiff Castle - 9 min walk - 0.8 km
  • Bute Park - 11 min walk - 0.9 km

Getting around

  • Cardiff International Airport (CWL) - 33 min drive
  • Bristol International Airport (BRS) - 82 min drive
  • Cardiff Central Station - 6 min walk
  • Cardiff (CFW-Cardiff Train Station) - 6 min walk
  • Cardiff Queen Street Station - 7 min walk

Restaurants

  • ‪Knoops - ‬4 min walk
  • ‪Giovanni's - ‬4 min walk
  • ‪Nando's - ‬3 min walk
  • ‪Shake Shack Cardiff - ‬3 min walk
  • ‪Duke of Wellington - ‬3 min walk

About this property

Cardiff Bute Terrace Hotel

  • Cardiff Bute Terrace Hotel offers a fantastic location, putting you a short five-minute walk from Utilita Arena Cardiff and Cardiff Metropolitan Cathedral of St David. Also, St. David's and Principality Stadium are within a short 10-minute walk. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 81 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1960

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Toilet grab bar height (inches): 40
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Big Sleep Cardiff
Citrus Hotel Cardiff Compass Hospitality
Big Sleep Hotel Cardiff
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff, Wales
Big Hotel Sleep
Citrus Cardiff Compass Hospitality
Big Sleep Cardiff Compass Hospitality
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
Big Sleep Hotel Cardiff Compass Hospitality
Big Sleep Compass Hospitality
Citrus Hotel Cardiff by Compass Hospitality Hotel
Citrus Hotel Cardiff by Compass Hospitality Cardiff
Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff

Frequently asked questions

Does Cardiff Bute Terrace Hotel offer free cancellation for a full refund?

Yes, Cardiff Bute Terrace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cardiff Bute Terrace Hotel?

Yes, pets are welcome. There's a charge of GBP 20 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Cardiff Bute Terrace Hotel?

Sorry, there's no onsite parking at Cardiff Bute Terrace Hotel.

What are the check-in and check-out times at Cardiff Bute Terrace Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Cardiff Bute Terrace Hotel?

No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.

What is there to do at Cardiff Bute Terrace Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Cardiff Bute Terrace Hotel like?

Cardiff Bute Terrace Hotel is in Cardiff City Centre, a short 6-minute walk from Cardiff Central Station and 7 minutes' walk from Cardiff Bay.

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Reviews

Cardiff Bute Terrace Hotel Reviews

7.0

Good

7.2

Cleanliness

8.8

Location

8.0

Staff & service

6.4

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Lobby
Bathroom
Shower
Air conditioning
Water

Reviews

Verified review

10/10 Exceptional

Smashing hotel. Polite friendly and very helpful staff. Nice view of city. Budget friendly. Tea coffee milk aand suar all free Big comfy beds Bargain stay we were very happy comfortable and private Would definitely stay again
Verified review

8/10 Very good

The hotel was a great place to stay and staff were helpful when needed.
Verified review

10/10 Exceptional

great location right next to centre
Verified review

10/10 Exceptional

Great location and lovely staff.
Verified review

8/10 Very good

The room was good could do with some hand wash on sink and a hairdryer the only down side was one of the lights above the bed did not work
Verified review

10/10 Exceptional

The staff was so kind and accommodating, this was an excellent and affordable stay
Verified review

6/10 Good

Great location for the Utilita Arena. If you book a deluxe twin room with a view don’t expect luxury, twin beds or a view or you’ll be disappointed. Room was extremely hot and windows don’t open, luckily there was a noisy air conditioning unit and a fan. Beds were comfy and clean. It was okay, especially as we’d booked with Clubcard vouchers. If we’d paid the full amount we might not have been so accepting. The staff did their best to help sort twin beds.
Verified review

10/10 Exceptional

Great value for money, good location, spacious rooms , nice beds and friendly staff
Verified review

10/10 Exceptional

Clean rooms and very polite,helpful staff
Verified review

8/10 Very good

The location of the hotel is spot on for central Cardiff. No parking onsite anymore so had to park in an NCP car park 3 min walk away but cost £30 for 24 hours. Hotel was clean so was room but needed some TLC. Bed was comfortable Only one lift working when we were there so ended up taking the stairs. The hotel has 10 floors. Staff available at reception Overall stay is was good and comfortable for a 3 star hotel
Verified review

6/10 Good

We booked the hotel for a concert so the whole city was very busy . We did have to wait for our room and had to come back later as we had plans . It is in a convenient location near shore and amenities
Verified review

10/10 Exceptional

a nice cozy place that is located near the city center..the staff were very accomodating..especially Meena at the front desk..thanks for having us!
Verified review

8/10 Very good

Decent stay to be fair staff were helpful towards me
Verified review

4/10 Fair

The room was clean and comfortable but there is no air con and the room got very hot, the shower was stuck on the hottest setting so was impossible to use
Verified review

6/10 Good

Staff were lovely, fan left on to ensure room cool when checking in, big room and bathroom, lots of room, desk and chair Feedback: Only one lift in use which only closed doors after multiple press of the floor button. Curtains in the room did not close / join together letting in lots of light, also hall light on all the time making light under the door. No door lock only the digital lock which could be unlocked if someone had code (as a female traveling alone this doesnt feel secure). lots of people in and out of their rooms which when their doors closed rattled my door too
Verified review

10/10 Exceptional

Parking was an issue but I had a great stay at this hotel. The room was clean, comfortable, and well-maintained, and the staff were friendly and always ready to help. The location was convenient, with easy access to nearby shops and transport. Overall, it offered good value for money, and I would definitely stay here again.
Verified review

4/10 Fair

Very basic accommodation, but a good location. Room had little ventilation, water pressure was poor, and we had to ask at the front desk for a TV remote.
Verified review

6/10 Good

The hotel is ten mins walk from the main train station. It is undergoing refurbishment. The frontage looks ok but no-one on reception. Eventually someone turned up and was helpful enough. The lift needs a lot of TLC. The room locks have been changed recently and was difficult to open - the code hadn't gone thru the internet apparently. The TV and handset is difficult to operate with codes needed for netflix and other attachments which is not needed. What is required is a TV with Freeview that is simple to change channels on. Although the bed was two pushed together, it was actually quite comfortable. The shower was nice albeit it took a little time for the hot water to come thru. The room itself was spacious enough to have another piece of furniture in such as a chest of drawers.
Verified review

10/10 Exceptional

Arrived quite late but reception was very friendly and booking in was easy. Nice sized room and bathroom. Room was clean and bed was comfortable. Drinks and biscuits were provided. Very handy location for carpark (NCP) and a short walk to the stadium/castle/city centre. Checking out was easy and quick. We were even given a take away breakfast box. Thank you to Mina and all the team. We will definitely stay again.
Verified review

4/10 Fair

We stayed here because the prices were better than just about anywhere else in central Cardiff for the weekend, so we were willing to forgive a lot, but unfortunately we were still pretty let down. The staff on site were very nice and trying their best, but the facilities (reception, hallways, elevators) are all very rundown and dingy. The room was clean enough to stay in but a lot of wear and tear was very evident on the furniture, with an old battered TV and uncomfortable beds. Also there's no central air and you can't open windows, so it gets stuffy and hot fast. Not the worst hotel I've ever stayed in but I definitely wish I'd paid a bit extra for somewhere nicer.
Verified review

4/10 Fair

Firstly the only reason i havent rated this as awful, is because the staff where lovely and allowed me to check in nearly an hour early I also liked the local art through the building The hotel is right next door to the train tracks, i didnt pick up on this till after checked in 9 digit code to get into the room The TV was on a desk in the corner of the room, but the tv didnt turn enough to allow to see it from the bed, it wasnt problem as the tv didnt actually work Light in the bathroom didnt work There was a gap under the room door which met the landing light show into the room all night The bed was hands down the most uncomfortable bed ive ever slept on, the “double” bed was two single beds bolted together of different heights, so sleeping in the middle of the bed wasnt an option. It was a kingsize quilt cover with a double quilt inside so most of the duvet cover felt empty. I chose to sleep on the right side, the mattress was very uncomfortable to the fact i had to take painkillers to be able to get up and about in the morning. A lamp would have been nice, the options where lights on or off, and the room was so bright it felt like a constant interrogation The room was warm, there was a fan, however while it worked it only worked on a swivel, so intermittent cooling was the inly option I had arranged to meet friends at 10:30, i normally chill in the room and read, i changed those plans to check out at 7am as trains woke me up at 6am
Verified review

6/10 Good

Good location as it was next to the arena where I was attending a concert, and short distance to the city centre with the mall. The hotel needs maintains, only one elevator working and 10 floors. There is several doors in the hallways to get to the rooms, they are slamming and making loud noise when you use them, they should do something about that so it’s not so loud when using them and waking up the whole floor when going in and out. The staff was friendly. A good thing is the size of the room as mine had a lot of space, the bed was also big and comfortable. But I only slept on one side and not in the middle, as it is 2 beds put together. So I don’t know how comfortable it is to sleep two people and fall in the middle. In my room there was no soap in the shower as the bottle wasn’t refilled when cleaned, so I had to step out of the tub/shower and use the bottle that was stuck to the sink when taking a shower. There was also a stain on the side of the nightstand table looking like blood. No air condition in the room(no windows to open), lucky it was not in the worst summer hot period as that would not work staying there. It was a small fan on the nightstand next to the bed, it was full of dust inside and had dust coming all over the carpet and on the bed sheets. There was also dust pieces in the roof hanging down. This is small and easy things the hotel cleaning staff should clean and sort out. All in all, i will not be coming back if visiting Cardiff again.
Verified review

4/10 Fair

The room spelt strongly of mould and damp. The show cubicle leaked water all over the floor. The bar was closed at 10:30 when we tried to use it rather than 11:30pm as advertised and no apology was offered room service with a tray charge of £5. The bed was comfortable.
Verified review

8/10 Very good

Hotel staff where very nice and helpful. Room was OK and location ideal for us. I will stay there again
Verified review

8/10 Very good

Comfy Bed

Bed was super comfy...great location for central Cardiff...was on a solo trip but felt safe.