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Hotel Kreuz & Post

4.0 star property
4-star hotel in Grindelwald with 3 restaurants and spa

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Hotel Kreuz & Post

Photo gallery for Hotel Kreuz & Post

Sun deck
Exterior
Sun deck
3 restaurants, breakfast, lunch, dinner served; Regional cuisine
Reception

Overview of Hotel Kreuz & Post

8.6

Fabulous

Property highlights

  • Spa
  • Pet-friendly
  • Pool
  • Parking available
  • Free WiFi
  • Laundry facilities
Map
Dorfstrasse 85, Grindelwald, BE, 3818

What's around

  • Popular LocationGrindelwald - Wengen Ski Area3 min walk
  • Popular LocationFirst Cable Car9 min walk
  • Popular LocationGrindelwald Grund Gondola18 min walk
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Children's club
  • Conference center
  • Business center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
  • Television

Room options

View all photos for Superior double room Eiger View with balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior double room Eiger View with balcony

  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Panoramic Suite, Balcony (Eigerview)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Panoramic Suite, Balcony (Eigerview)

  • 44 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe double room Eiger View with balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe double room Eiger View with balcony

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

About this area

Getting around

  • Zurich Airport (ZRH) - 142 min drive
  • Grindelwald Station - 1 min walk
  • Zweiluetschinen Station - 13 min drive
  • Grindelwald Grund Station - 14 min walk

Restaurants

  • Da Salvi - 8 min walk
  • Restaurant Golden India - 9 min walk
  • Bebbis - 3 min walk
  • Kaufmann Hotel AG/Central Hotel Wolter - 1 min walk
  • Café Ringgenberg - 3 min walk
Map

About this property

Hotel Kreuz & Post

Take in the views from the rooftop terrace when you stay at Hotel Kreuz & Post. For a bite to eat, guests can check out Kreuz Restaurant, one of 3 restaurants, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a snack bar/deli, and a kid's club.

Languages

English, French, German, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Children's club*

Pets

  • Pets allowed (dogs only, 2 total)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ecotours
  • Hiking/biking trails
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1899
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • Arcade/game room
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Kreuz Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Challistübli - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Kreuzstübli - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Challi-Bar - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.70 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 195.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 85.00 (from 6 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25.00 per person
  • Hosted evening meal costs CHF 65.00

Renovations and closures

The property is closed between November 6 and November 24.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 120.0 per day
  • Children's club access is available for an extra charge

Pets

  • Pets are allowed for an extra charge of CHF 14.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Kreuz & Post
Hotel Kreuz & Post Grindelwald
Kreuz Post
Kreuz Post Grindelwald
Hotel Kreuz Post Grindelwald
Hotel Kreuz Post
Hotel Kreuz And Post
Hotel Kreuz & Post Hotel
Hotel Kreuz & Post Grindelwald
Hotel Kreuz & Post Hotel Grindelwald

Frequently asked questions

Is Hotel Kreuz & Post currently open?
The property is closed between November 6 and November 24.
Does Hotel Kreuz & Post offer free cancellation for a full refund?
Yes, Hotel Kreuz & Post does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Kreuz & Post?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Kreuz & Post?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of CHF 14.00 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel Kreuz & Post?
Yes. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Kreuz & Post?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Kreuz & Post?
No, this hotel doesn't have a casino, but Interlaken Casino (23-min drive) is nearby.
What is there to do at Hotel Kreuz & Post and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and an arcade.
Are there restaurants at or near Hotel Kreuz & Post?
Yes, there are 3 onsite restaurants, featuring Regional cuisine.
What's the area around Hotel Kreuz & Post like?
Hotel Kreuz & Post is in the heart of Grindelwald, a short 1-minute walk from Grindelwald Station and 18 minutes' walk from Grindelwald Grund Gondola.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Peter, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Marcel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Hui Hwong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helen and her family and staff love what they do and it shows in their hospitality. One of the best stays I’ve had in any hotel.
Michael, 1-night trip
Verified Expedia guest review

2/10 Poor

bianca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ok hotel but please read in
My stay was marred by a cleaning lady who took short cuts. She did not: 1) give me fresh towels 2) clean my cups (with a used tea bag) 3) provide me with fresh toiletries 4) clear my champagne bucket which had become a bucket of water. When I arrived at the hotel, it must be the same cleaning lady who overlooked the fact that the toiletries given to me were half used. It is a shame that the property has sloppy staff like this. To be fair, when I complained, the other staff immediately addressed the issues. I also especially liked the staff on night duty at the reception, a gentleman from Portugal. He was really helpful and friendly. The hotel is one of the closest hotel to the train station, so that was great. However, there is not much to eat around the hotel. When we wanted to dine at the hotel one night when it was raining very heavily, we were told that the restaurant was only opened to “half boarders” and not casual diners like me even though I was a hotel guest! Luckily there are some restaurants up the road. I guess if the hotel had been hospitable enough, they should have made an exception in view of the heavy rain!
Woon Chooi, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is perfectly located just steps from everything. Although we drove here this would be the best location for arriving by train.
BRIAN, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff, location, rooms
Adam, 3-night family trip
Verified Expedia guest review