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Santa Clara Urban Hotel & Spa

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Terrace/patio
Suite, Garden View | Minibar, in-room safe, blackout drapes, iron/ironing board
Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Suite, Garden View | Minibar, in-room safe, blackout drapes, iron/ironing board
Junior Suite | Living area | 37-inch TV with satellite channels

Overview of Santa Clara Urban Hotel & Spa

Santa Clara Urban Hotel & Spa

4.0 star property
4-star hotel with spa, near Cathedral of Santa Maria of Palma

9.4/10 Exceptional

219 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Spa
  • Bar
  • 24/7 front desk
The price is ₹14,522
Price available on 17/04/2023
Map
C/ San Alonso, 16, Palma de Mallorca, Mallorca, 7001
Main amenities
  • 24-hour front desk
  • Bar/lounge
  • Breakfast available
  • Car rentals on site
  • Coffee shop/cafe
  • Daily housekeeping
  • Full-service spa
  • Massage/treatment rooms
  • Near the beach
  • Rooftop terrace
  • Room service
  • Terrace
For families
  • Cable/satellite TV service
  • Children stay free
  • Daily housekeeping
  • Laundry facilities
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • In Palma de Mallorca Old Town
  • Cathedral of Santa Maria of Palma - 5 min walk
  • Plaza Espana - 8 min drive
  • Paseo Maritime - 9 min drive
  • Port of Palma de Mallorca - 13 min drive
  • Cala Mayor Beach - 13 min drive
  • Playa de Palma - 13 min drive
  • El Arenal Beach - 18 min drive
  • Puerto Portals Marina - 29 min drive
  • Palma Nova Beach - 27 min drive
  • Katmandu Park - 31 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 14 min drive
  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Palma de Mallorca Verge de Lluc Station - 12 min drive
  • Marratxi Pont d Inca Station - 13 min drive
  • Intermodal Station - 15 min walk
  • Jacint Verdaguer Station - 23 min walk

Restaurants

  • Dalt Murada - 6 min walk
  • Ca'n Joan de S'aigo - 6 min walk
  • Amadip Esment - 4 min walk
  • Bar Plata - 5 min walk
  • Temple Natura - 3 min walk

About this property

Santa Clara Urban Hotel & Spa

Santa Clara Urban Hotel & Spa features a rooftop terrace and puts you within a 15-minute drive of Port of Palma de Mallorca. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with Swedish massages, facials, or aromatherapy. Other highlights at this upscale hotel include a bar/lounge and a terrace. Fellow travelers like the helpful staff and breakfast.

Languages

English, German, Italian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Bicycle rentals
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • On-site car rental
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Full-service spa
  • Massage/treatment rooms
  • Rooftop terrace
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Languages

  • English
  • German
  • Italian
  • Spanish
  • Swedish

Room amenities

Be entertained

  • 37-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Electric kettle
  • Iron/ironing board (on request)
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout drapes/curtains
  • Pillow menu

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Urban Spa has massage/treatment rooms. Services include Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 7.50 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a smoke detector on site. </p><p>This property accepts major credit cards and cash.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Santa Clara Urban
Santa Clara Urban Hotel
Santa Clara Urban Hotel Palma de Mallorca
Santa Clara Urban Palma de Mallorca
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca
Santa Clara Urban Hotel And Spa
Santa Clara Urban Hotel Palma De Mallorca
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca
Santa Clara Urban Hotel Spa
Santa Clara Urban & Spa
Santa Clara Urban Hotel & Spa Hotel
Santa Clara Urban Hotel & Spa Palma de Mallorca
Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca

Frequently asked questions

Does Santa Clara Urban Hotel & Spa offer free cancellation for a full refund?
Yes, Santa Clara Urban Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Santa Clara Urban Hotel & Spa?
As of 26 March 2023, prices found for a 1-night stay for 2 adults at Santa Clara Urban Hotel & Spa on 17 April 2023 start from ₹14,522, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Santa Clara Urban Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Santa Clara Urban Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Santa Clara Urban Hotel & Spa?
Sorry, there's no onsite parking at Santa Clara Urban Hotel & Spa.
What are the check-in and check-out times at Santa Clara Urban Hotel & Spa?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM.
Is there an onsite casino at Santa Clara Urban Hotel & Spa?
No, this hotel doesn't have a casino, but Mallorca Casino (12-min drive) is nearby.
What is there to do at Santa Clara Urban Hotel & Spa and nearby?
Santa Clara Urban Hotel & Spa has a spa.
What's the area around Santa Clara Urban Hotel & Spa like?
Santa Clara Urban Hotel & Spa is a short 4-minute walk from Basilica of St. Francis and 5 minutes' walk from Cathedral of Santa Maria of Palma. The local area is popular for its beaches and our guests say it is very walkable.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Tawny, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Alan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lesley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
Lauren, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything you want in a hotel
Great location, helpful and friendly staff, room was clean and bed was comfortable.
Christine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful boutique hotel
A beautiful boutique hotel in a lovely quiet area yet close to restaurants and other attractions. Top marks to the staff in reception who were very friendly and welcoming.
Simon, 4-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was fantastic and large rooms. Above all, the staff was fantastic. A particular mention goes to Lisa, who made us feel super comfortable and even surprised my wife with a birthday treat in the room.
3-night romance trip
Verified Expedia guest review