Swiss Diamond Hotel & SPA

Photo gallery for Swiss Diamond Hotel & SPA

Primary image
Indoor spa tub
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Terrace/patio

Overview of Swiss Diamond Hotel & SPA

Swiss Diamond Hotel & SPA

5.0 star property
Lakefront hotel with 2 restaurants, near Lake Lugano

9.0/10 Superb

316 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is ₹414
Price available on 31/08/2022
Map
Via Riva Lago Olivella, Vico Morcote, TI, 6921
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Free train station pick-up
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Spa services
For families
  • In-room childcare (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Lake Lugano - 1 min walk
  • Como-Brunate Funicular - 52 min drive
  • Lake Varese - 46 min drive

Getting around

  • Lugano (LUG-Agno) - 26 min drive
  • Milan Malpensa Airport (MXP) - 52 min drive
  • Melide Station - 4 min drive
  • Lugano-Paradiso - 9 min drive
  • Capolago Riva S Vitale Station - 12 min drive
  • Free train station pick-up

About this property

Swiss Diamond Hotel & SPA

5-star luxury hotel by the lake
A free breakfast buffet, 18 holes of golf, and a poolside bar are just a few of the amenities provided at Swiss Diamond Hotel & SPA. Get out on the links at this hotel and enjoy amenities such as golf caddies. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage, a manicure/pedicure, or a facial. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a garden.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking and valet parking
  • Free train station pick-up, golf cart on site, and concierge services
  • A TV in the lobby, massage treatment rooms, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Swiss Diamond Hotel & SPA offer perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Guests reviews say good things about the spacious rooms at the property.
More amenities include:
  • Tubs or showers, bidets, and free toiletries
  • 40-inch flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping, and desks

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Free train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Golf caddy on site
  • Golf cart on site

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • 18 holes of golf
  • An indoor pool
  • Seasonal outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Restaurant Lago - This restaurant serves breakfast, lunch, and dinner.
Restaurant Panorama - This restaurant serves lunch and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 6.20 per person, per night. This tax does not apply to children under 15 years of age.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 90.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 40 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • The seasonal pool is open from June to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts major credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Diamond Swiss Hotel
Hotel Diamond Swiss
Hotel Swiss Diamond
Swiss Diamond Hotel
Swiss Diamond Resort Olivella
Swiss Diamond Vico Morcote
Swiss Hotel Diamond
Swiss Diamond Hotel Vico Morcote
Swiss Diamond Hotel
Swiss Diamond Hotel SPA
Swiss Diamond & Vico Morcote
Swiss Diamond Hotel & SPA Hotel
Swiss Diamond Hotel & SPA Vico Morcote
Swiss Diamond Hotel & SPA Hotel Vico Morcote

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Khaled, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

hamad, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Recent Visit - UK Family
Comfortable for 3-4 day visit. Fantastic views from room, breakfast area and poolside. Never got tired of that view. Would have liked the courtesy car to operate later- last pickup from Lugano City Centre was 9:30pm.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elegance, luxury and amazing views
The Swiss Diamond Hotel exceeded all expectations of elegance and luxury. From stunning decor, to incredible lake views of Lugano and kind service, this truly a 5 star experience in hospitality. Thank you for lovely stay.
Amrit, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect
DEMET, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

the spa center in the basment isn't so clean and nice as i expected.
zhifang, 1-night trip with friends
Verified Ebookers guest review

10/10 Exceptional

We had to stay 22 nights because of an illness. We were treated as family. The staff is wonderful. The food is great. We are going back to the hotel not only because Lugano is beautiful but because we want to stay in this incredible hotel. Every employee was kind, generous, helpful. We could not think of going to Lugano and not stay in this hotel! We give a 5 star.
Fernando, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We have stayed in many 5 star hotels all over and I say without a doubt this is the best hotel ever. The kindness, service, attention is wonderful. We are coming back to Lugano so we can stay at this hotel again.
Fernando, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent! Wonderful Crew!!!
Carlos, 1-night family trip
Verified Expedia guest review

8/10 Very good

The staff didn't get in touch and didn't explain that w have to book a table in advance in the restaurant (if I didnt call them myself because of some special request, we could stay without any food during pandemic while we've got the last table and were the last guests at the restaurant). The same about spa - no one let us know that we had make a separate reservation (not before arrival, not during checkin) and as a result we could not do spa! But to charge 40Fr for a tiny dog - this was not forgotten (even though we didn't get even a plate for water for the dog!) Hotel/view/restaurant service & food, parking - was nice. But the service during pandemy was poor
Volodymyr, 1-night trip
Verified Hotels.com guest review