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JEN Maldives Male by Shangri-La

4.0 star property
4-star hotel in Malé with 2 restaurants and spa
VIP Access

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JEN Maldives Male by Shangri-La

Photo gallery for JEN Maldives Male by Shangri-La

2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Premium bedding, down duvets, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Overview of JEN Maldives Male by Shangri-La

8.0

Very good

Property highlights

  • Restaurant
  • Bar
  • Airport transfer
  • Pool
  • Spa
  • Gym
Map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096

What's around

  • Popular LocationMaldives Islamic Centre5 min walk
  • Popular LocationHulhumale Ferry Terminal6 min walk
  • Popular LocationMale Fish Market7 min walk
  • AirportMale (MLE-Velana Intl.)19 min walk
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Ocean View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Queen Bed, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

City view

Deluxe Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • Heart of Malé
  • Maldives Islamic Centre - 1 min drive
  • Gili Lankanfushi Beach - 26 min drive
  • Paradise Island Beach - 28 min drive

Getting around

  • Velana Intl. Airport (MLE) - 10 min drive
  • Free airport shuttle
  • Ferry terminal shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • Sala Thai - 3 min walk
  • Jade Bistro - 3 min walk
  • China Garden - 8 min walk
  • Acha's Poppadums - 7 min walk
  • Mookai Suites Restaurant - 12 min walk
Map

About this property

JEN Maldives Male by Shangri-La

Located just 2.5 mi (4 km) from the airport, JEN Maldives Male by Shangri-La offers a free shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, body wraps, or facials, and Lime, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an outdoor pool, a rooftop terrace, and a bar/lounge.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2 PM - 2:00 PM
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Transfers

  • Free airport shuttle (available 24 hours)*
  • Ferry terminal shuttle*
  • Bus station shuttle*

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Beach nearby

Working away

  • Meeting rooms
  • Conference center (1049 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Aristo Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 11 years old are not allowed in the spa.

Dining

Lime - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azur - Overlooking the ocean and pool, this fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Panini - This coffee shop serves breakfast only. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 6.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 135.52 per night

Pool, spa, & gym (if applicable)

  • Guests under 11 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Frequently asked questions

Does JEN Maldives Male by Shangri-La offer free cancellation for a full refund?
Yes, JEN Maldives Male by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at JEN Maldives Male by Shangri-La?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JEN Maldives Male by Shangri-La?
Yes, there's an outdoor pool.
Are pets allowed at JEN Maldives Male by Shangri-La?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at JEN Maldives Male by Shangri-La?
Sorry, there's no onsite parking at JEN Maldives Male by Shangri-La.
Is airport shuttle service offered by JEN Maldives Male by Shangri-La?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at JEN Maldives Male by Shangri-La?
You can check in from 2 PM - 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
What is there to do at JEN Maldives Male by Shangri-La and nearby?
JEN Maldives Male by Shangri-La has a spa and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near JEN Maldives Male by Shangri-La?
Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.
What's the area around JEN Maldives Male by Shangri-La like?
JEN Maldives Male by Shangri-La is in the heart of Malé, a short 4-minute walk from Chaandhanee Magu and 5 minutes' walk from Maldives Islamic Centre.

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

åge, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ching Ming, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

lylle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are great but no vip or upgrade room treatment
MAUNG MAUNG, 2-night family trip
Verified Expedia guest review

6/10 Good

Avik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohnish, 1-night trip
Verified Hotels.com guest review

6/10 Good

Iti s clean, good AC, good bed , the staff give me upgrade to sea view . House keeping was good . But the health faucet had zero pressure and they were not able to fix it
balaji, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hiu Tung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quite, friendly and safe
christine, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect little stopover in Male. Flexible check out times and a pool on the roof to spend time in if waiting long times until your next flight/ferry. Convenient and comfortable.
Amy, 1-night trip
Verified Expedia guest review