JEN Maldives Male by Shangri-La

Photo gallery for JEN Maldives Male by Shangri-La

Lobby
Beach nearby
Beach nearby
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Overview of JEN Maldives Male by Shangri-La

VIP Access

JEN Maldives Male by Shangri-La

4.0 star property
4-star hotel with 2 restaurants, near Maldives Islamic Centre

8.0/10 Very good

283 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
The price is Rs 213
Price available on 16/07/2022
Map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Malé
  • Maldives Islamic Centre - 4 min walk
  • Chaandhanee Magu - 1 min drive
  • Theemuge Palace - 6 min drive
  • Hulhumale Beach - 18 min drive
  • Kurumba Beach - 24 min drive
  • Banana Reef Dive Site - 28 min drive

Getting around

  • Velana Intl. Airport (MLE) - 11 min drive
  • Free airport shuttle
  • Ferry terminal shuttle

About this property

JEN Maldives Male by Shangri-La

Located just 2.5 mi (4 km) from the airport, JEN Maldives Male by Shangri-La offers a free shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, body wraps, or facials, and Lime, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an outdoor pool, a rooftop terrace, and a bar/lounge. Fellow travelers say good things about the helpful staff and airport proximity.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2 PM - 2:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Transfers

  • Free airport shuttle (available 24 hours)*
  • Ferry terminal shuttle*

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Shopping
  • Beach nearby

Working away

  • Meeting rooms
  • Conference center (1049 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Aristo Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Guests under 11 years old are not allowed in the spa.

Dining

Lime - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azur - Overlooking the ocean and pool, this fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Panini - This coffee shop serves breakfast only. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 6.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18 for adults and USD 9 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 135.52 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 11 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Frequently asked questions

Overall score and ratings

8.0

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

7.3/10

Amenities

7.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Kate, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The worst hotel I have ever stayed in.
I had been sent by my company to review this property as a potential hotel for our staff to stay while in Male. I was quite excited for my stay given the standards that this brand is known by and as a capital city hotel, I assumed my stay would be ideal. Sadly however, from first stepping in to the hotel, things did not look good. As much as the staff service was good, the hotel looked very dated, in desperate need for refurbishment and looked very worn. I arrived just before midnight and was shown to my room. The room smelled terrible, probably linked to the AC covered in dust. I tried to settle after an exhausting flight, though couldn’t stand the smell and the room just looked nothing like the photos. I then was moved to a different room where yes the room didn’t have a smell to it, though was very worn. There was still dirt on the carpet that hadn’t been vacuumed and I found bits of hair in the bathroom. The bedroom I’m assuming had been cleaned, though rather quickly and that made me quite concerned regarding the cleanliness overall. The mattress was very old and worn, lamp shades and curtains covered in dust and very little ventilation in the room. The shower head was covered in limescale and ultimately I checked out first thing in the morning. I would advise anyone not to go here and I only went as I knew the brand name. It’s nothing like the others. There are much better, cheaper hotels to consider. The worst hotel I’ve ever stayed in.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

MATHIEU, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel is very Nice, staff is great! Pool should be facing towards the sunset. There is no sun after 4pm. Hotel is too expensive for what it is!
Bettina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Deepak, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We got in at 10:30 A.M. and they had a room available for us. That was awesome since we had been flying for over 18 hours.
Hilario, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good hotel
Nice hotel, room was spacious and the roof top pool was great. The bed or mattress could have done with refreshing. The food in the restaurant was good and the ground floor coffee shop was handy to have
Catherine, 4-night trip
Verified Hotels.com guest review

4/10 Fair

I request a data change for departure two days before and they were able to help me as there was no activity on the island and nothing was offered to me as an alternative and I also didn't receive any kind of VIP treatment
Valdeone, 9-night trip
Verified Expedia guest review

8/10 Very good

Ankur, 2-night trip
Verified Expedia guest review

8/10 Very good

I would stay here again
The pickup to and from the airport was seamless and they were super quick and kind. The airport transfer is one of the reasons we wanted to stay and they did a wonderful job. The only con is the bathroom floors are SUPER slippery after a shower, or if any water splashes on the floor. So just be careful in the bathroom! The little side table floor nightlights were a nice touch, I've not seen that before 😀 I would stay here again.
Samantha, 1-night trip
Verified Hotels.com guest review