Guests
All properties in Lens, Valais, Switzerland

Hostellerie du Pas de L'Ours Relais et Chateaux

Luxury hotel in Lens with 2 restaurants and spa

  • Free WiFi and free parking
From
Rs38,726

Image gallery

  • Pool
  • Pool
  • Pool
  • Standard Double Room - Bathroom
  • Pool
Pool. Image 1 of 59.
1 / 59Pool
41, Rue du pas de l'Ours, Lens, 3963, VS, Switzerland
10.0.Exceptional.
See all 4 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 15 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 1 indoor pool and 1 outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom

What’s around

  • Heart of Lens
  • Bisse du Ro Trailhead - 7 min walk
  • Rue du Prado - 10 min walk
  • Golf Club Crans-sur-Sierre - 13 min walk
  • Patinoire Ycoor - 21 min walk
  • Montana - Cry d'Er Gondola - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Junior Suite
  • Loft Suite
  • Open Suite
  • Family Suite
  • Chalet Suite
  • Suite des Ours
  • Suite Polaire - 2 persons
  • Suite Polaire - 4 persons

What’s around

Landmarks

  • Heart of Lens
  • Bisse du Ro Trailhead - 7 min walk
  • Rue du Prado - 10 min walk
  • Golf Club Crans-sur-Sierre - 13 min walk
  • Patinoire Ycoor - 21 min walk
  • Montana - Cry d'Er Gondola - 24 min walk
  • Miniature Train Museum - 27 min walk
  • Alaïa Chalet - 35 min walk
  • Violettes Express Gondola - 45 min walk
  • Bisse de Rô Footbridge - 2.1 mi / 3.3 km
  • Fondation Opale - 2.5 mi / 4.1 km

Getting around

  • Geneva International Airport (GVA) - 114 min drive
  • Sion (SIR) - 34 min drive
  • Randogne Montana Station - 5 min drive
  • Saint-Léonard Station - 19 min drive
  • Saint-Léonard Station - 19 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
map
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41, Rue du pas de l'Ours, Lens, 3963, VS, Switzerland

At a glance

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Playground on site
  • Ski equipment rentals on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Working away

  • Business center
  • Number of meeting rooms - 1
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

L Alpage has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Dining

L Ours - Overlooking the pool and garden, this fine-dining restaurant specializes in French cuisine. 1-star Michelin rating.

Bistrot Des Ours - This bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Open select days.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Playground on site
  • Ski equipment rentals on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests up to 11 years old.

Optional extras

  • Continental breakfast is offered for an extra charge of CHF 35 for adults and CHF 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 150.0 per day
  • Babysitting/childcare is available for an extra charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of CHF 35 per pet, per night
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

Social distancing measures are in place.

Policies

This property accepts credit cards.

Also known as

  • Hostellerie Pas L'Ours Relais Chateaux Hotel
  • Hotel Hostellerie du Pas de L'Ours Relais et Chateaux
  • Hostellerie Pas L'Ours Relais Chateaux Hotel
  • Hostellerie Pas L'Ours Relais Chateaux
  • Hostellerie du Pas de L'Ours Relais et Chateaux Lens
  • Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
  • Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
  • Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens
  • Hostellerie Pas L'Ours Relais Chateaux Lens
  • Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
  • Hostellerie Pas L'Ours Relais Chateaux Lens
  • Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens
  • Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
  • Hostellerie du Pas de L'Ours Relais et Chateaux Lens

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Yes, pets are welcome. There's a charge of CHF 35 per pet, per night. Food and water bowls are available.
  • You can check in from 3 PM - 11 PM. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring French cuisine and garden views. Nearby restaurants include La Désalpe (6-min walk), Molino (6-min walk), and La Piccolina (8-min walk).
  • Yes, an airport shuttle is available.
  • Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hostellerie du Pas de L'Ours Relais et Chateaux also has an outdoor pool and a sauna, as well as a steam room and a garden.
10.0.Exceptional.
  • 10.0.Exceptional

    Sus instalaciones, la decoración, la atención del personal.

    1 night romance trip, Sep 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite

    1 night trip, Apr 12, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale.

    2 night trip, Dec 18, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Olivia, 2 night trip with friends, Apr 12, 2019

    Verified Hotels.com guest review

See all 4 reviews