28 September 2023
Very unaccommodating accommodation
I had booked to go to the Windsor Hotel with friends visiting from the UK. Unfortunately I ended up having unplanned spinal surgery the week before and despite a letter from my Dr the Windsor Hotel was totally unaccommodating and flatly refused to allow me to cancel one of the rooms on the booking. Shame on them. Our friends from the UK however did still go, their comments were 'it's OK if you like hotels geared up for coach groups of tourist.'. I will be sharing my experience with friends both in UK and abroad and on social media as people should know what sort of establishment this is.
K, 1-night trip with friends
Verified Hotels.com guest review