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All properties in Funchal, Madeira Region, Portugal

Pestana Promenade Ocean Resort Hotel

4-star hotel in São Martinho with 2 restaurants and outdoor pool

  • Free WiFi
From
Rs7,057

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  • Pestana Promenade Ocean Resort Hotel
  • Pestana Promenade Ocean Resort Hotel
  • Poolside Bar
  • Outdoor Pool
  • Pestana Promenade Ocean Resort Hotel
Pestana Promenade Ocean Resort Hotel. Image 1 of 56.
1 / 56Pestana Promenade Ocean Resort Hotel
Rua Simplicio dos Passos Gouveia, Funchal, 9000-001, Portugal
8.6.Fabulous.
  • The hotel is excellent, fantastic location, a few minutes walk from Funchal city center…

    Oct 31, 2020

  • Fantastic location with friendly staff team. Allocated an excellent room on the 3rd floor…

    Oct 13, 2020

See all 92 reviews

Official standards

This property advises that it adheres to Yes and No cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 110 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Fitness center

For families

  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In São Martinho
  • Complexo Balnear do Lido - 6 min walk
  • Barreiros Stadium - 21 min walk
  • Madeira Casino - 28 min walk
  • Formosa Beach - 29 min walk
  • CR7 Museum - 33 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Twin Room, Sea View
  • Classic Twin Room, Partial Sea View (Side View)
  • Superior Twin Room, Sea View
  • Twin Room (Promenade)
  • Classic Twin Room, Pool View

What’s around

Landmarks

  • In São Martinho
  • Complexo Balnear do Lido - 6 min walk
  • Barreiros Stadium - 21 min walk
  • Madeira Casino - 28 min walk
  • Formosa Beach - 29 min walk
  • CR7 Museum - 33 min walk
  • Avenida do Mar - 34 min walk
  • La Vie Shopping Center - 35 min walk
  • Santa Clara Monastery - 37 min walk
  • Museu da Madeira Wine Company - 37 min walk
  • Quinta das Cruzes Museum - 38 min walk

Getting around

  • Cristiano Ronaldo Airport (FNC) - 21 min drive
map
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Rua Simplicio dos Passos Gouveia, Funchal, 9000-001, Portugal

At a glance

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4:00 PM-11:30 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 6 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Sauna
  • Billiards or pool table

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff

Facilities

  • Year Built - 2009
  • Elevator
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Deep-Blue and Breezes - Onsite restaurant.

Fees & policies

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge

ParkingPay at property

  • Self parking costs EUR 6 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Policies

This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.

Also known as

  • Pestana Ocean
  • Pestana Promenade Ocean Hotel Funchal
  • Pestana Promenade Ocean Resort Hotel Madeira/Funchal
  • Pestana Promenade Ocean Resort
  • Pestana Promenade Ocean Resort Hotel Hotel
  • Pestana Promenade Ocean Resort Hotel Funchal
  • Pestana Promenade Ocean Resort Hotel Hotel Funchal
  • Pestana Ocean Promenade
  • Pestana Ocean Promenade Resort Hotel
  • Pestana Promenade
  • Pestana Promenade Ocean
  • Pestana Promenade Ocean Funchal
  • Pestana Promenade Ocean Resort Hotel
  • Pestana Promenade Ocean Resort Hotel Funchal
  • Pestana Promenade Resort Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Pestana Promenade Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 6 per day.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - 11:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Come Together (3-min walk), Cris (3-min walk), and Indian Palace (4-min walk).
  • No, this hotel doesn't have a casino, but Madeira Casino (3-min drive) is nearby.
  • Have fun with nearby activities like parasailing, scuba diving, and water skiing. Enjoy a swim in the indoor and outdoor pools after a day out and about. Pestana Promenade Ocean Resort Hotel also has a sauna and a fitness center, as well as a garden.
8.6.Fabulous.
  • 6.0.Good

    The property is ageing and very tired have stay there before a number of years ago and still same furniture and fittments

    4 night romance trip, Mar 14, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The dining room staff were very friendly and the breakfast acceptable. Often there appeared to be a shortage of essentials that lasted for days (jams certainly). The bedroom service was poor although the staff were friendly. We bought our own soap as this never seemed to be replaced when necessary, disposal bags for sanitary product were there on arrival but not replaced. We had a late pick up on leaving and we asked if we could keep the room, we were told it was to be occupied, this makes sense, but no alternative offered. There is no left luggage room, this is a first for us, we had our luggage placed near the front door for the whole day, this gave us a day of concern. The reception staff dismissed our concerns. Pestana are going to suffer with a lack of business due to Coronavirus, we certainly won’t return to a Pestana hotel and we are snow birds who like to winter in Madeira for long periods. A poor review will be going on trip advisor, a poorly run hotel in our view and Pestana have a problem.

    21 night romance trip, Feb 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful property! Fabulous breakfast.Great location!

    14 night romance trip, Feb 11, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Superb location. Breakfast good but never better than warm. Hotel markets lower end of tourist market. Standards have fallen since opening

    11 night trip, Feb 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    A bit dated and the beds not too comfortable. Could use a good sprucing up.

    9 night romance trip, Jan 16, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great breakfast and lovely seating area outside on the promenade- access directly onto promenade too. Hotel very clean and staff helpful and welcoming. However, the TV in the room was very very small and there was a window between the bedroom and bathroom which wasnt ideal for a father and daughter - although there was a blind to pull down it still wasnt liked.

    7 night family trip, Dec 15, 2019

    Verified Expedia guest review

  • 8.0.Very good

    We had a great time at this hotel. The pools are wonderful with views of the ocean and close access to the promenade. The restaurants are delicious and the staff are very friendly and accommodating. My only complaint is that the pool chairs need to be updated. The rooms are a little dated as well, but very nice and clean. We enjoyed the entertainment at night- karaoke and a spanish guitar player.

    4 night romance trip, Jul 28, 2019

    Verified Orbitz guest review

  • 6.0.Good

    Check-in was underwhelming. It was late evening and the staff seemed uninterested. The layout is odd, and finding my room was weird: the ground floor is Level 0 and the reception hall is Level 5; unless you've been there before it's not immediately obvious that Level 5 represents street level and Level 0 is where most of the 'facilities' are located (i.e. the pool, bars, dining room …..). Having said that, my room on Level 0 had a 'balcony' which allowed direct entry to the pool area - very nice indeed. The 'Maitre D' was a bit grumpy, but in his job I'd be grumpy too !

    7 night trip, May 20, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very good hotel in an excellent location near both shops and some excellent restaurants. Friendly staff and good facilities. Would definitely stay again and recommend to others. My only minor issues were: No tea/coffee making facilities in the room, which are found in other hotels (including Pestana). We had to use our own small travel kettle. I would like to have seen a greater selection of choices at breakfast - especially on the hot food. The hotel offers pay movies but our room had a small TV, which was positioned quite a way from the bed (for two people to watch, for example). Everything else was great.

    Chris, 10 night romance trip, May 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Relaxing stay in the Lido

    Lovely hotel, in a great spot. The staff couldn't have been more helpful, with lots of ideas for trips and restaurants. Tasty breakfast and great poolside bar.

    Carolyn, 4 night family trip, May 5, 2019

    Verified Hotels.com guest review

See all 92 reviews