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HAKONE Setsugetsuka

Photo gallery for HAKONE Setsugetsuka

Front of property - evening/night
Japanese Western Style Room, For 3 People, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi
Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) | In-room safe, desk, laptop workspace, free WiFi
Japanese Western Style Room, For 3 People, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi
Japanese Western Style Room, For 4 People, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Overview of HAKONE Setsugetsuka

HAKONE Setsugetsuka

3.5 star property
3.5-star ryokan with restaurant, near Hakone Kowakien Yunessun

8.6/10 Fabulous

143 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Restaurant
Map
1300-34 Gora, Hakone, Kanagawa, 250-0408

Room options

About this area

What's nearby

  • In Gora
  • Hakone Kowakien Yunessun - 24 min walk
  • Ōwakudani - 4 min drive
  • Lake Ashi - 9 min drive
  • Hakone Shrine - 11 min drive
  • Gotemba Premium Outlets - 31 min drive
  • Fuji Speedway - 31 min drive

Getting around

  • Hakone Gora Station - 2 min walk
  • Hakone Miyanoshita Station - 4 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Kowakidani Station - 21 min walk

Restaurants

  • Tamura Ginkatsu-Tei - 2 min walk
  • 箱根写真美術館 カフェ Plaisir de l'oeuf - 3 min walk
  • Itoh Dining By Nobu - 4 min walk
  • Gora Brewery & Grill - 4 min walk
  • Gyoza center - 5 min walk

About this property

HAKONE Setsugetsuka

When you stay at HAKONE Setsugetsuka, you'll be 1.2 mi (2 km) from Hakone Kowakien Yunessun and 6 mi (9.7 km) from Lake Ashi. Guests will have free perks like WiFi and self parking.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 158 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Disposable personal items are available in the lobby.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Tea service at check-in/check-out

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Garden

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Requests for dietary restrictions or food allergies cannot be accommodated.

Also known as

HAKONE Setsugetsuka Inn
Setsugetsuka Inn
Setsugetsuka
Ryokan HAKONE Setsugetsuka Hakone
Hakone HAKONE Setsugetsuka Ryokan
Ryokan HAKONE Setsugetsuka
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan Hakone

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at HAKONE Setsugetsuka?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at HAKONE Setsugetsuka?
Sorry, pets aren't allowed.
Is parking offered on site at HAKONE Setsugetsuka?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at HAKONE Setsugetsuka?
You can check in from 3:00 PM - 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at HAKONE Setsugetsuka and nearby?
HAKONE Setsugetsuka has a garden.
Are there restaurants at or near HAKONE Setsugetsuka?
Yes, there's an onsite restaurant. Nearby restaurants include 箱根写真美術館 カフェ Plaisir de l'oeuf (3-min walk), Itoh Dining By Nobu (4-min walk), and Gora Brewery & Grill (4-min walk).
Does HAKONE Setsugetsuka have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around HAKONE Setsugetsuka like?
HAKONE Setsugetsuka is a short 2-minute walk from Hakone Gora Station and 12 minutes' walk from Hakone Open Air Museum.

Reviews

8.6

Fabulous

8.5/10

Cleanliness

8.5/10

Staff & service

8.9/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

6/10 Good

Expensive and a bit disappointing…
I was hoping for an authentic ryokan experience, but I think this place is a tourist trap. We paid $300 for one night and though the private bath in the unit and the onsen were nice, it was nothing impressive. I’ve seen better onsen at a public sento. More importantly, I was so disappointed that our reservation did not include a kaiseki dinner, which is a major part of the whole ryokan experience. Even if we wanted to add on the kaiseki dinner, we could not, because they did not have any more open seats. Another thing to consider is that there was barely any restaurants open nearby around dinner time, except for a katsu place. So that was the only thing we could eat for dinner that night. We asked the staff at the front desk beforehand what there is to eat for dinner around the area and they were no help at all. Keep in mind, I can speak Japanese so there was no language barrier there. They just were not helpful. Then when it came time to check out the next morning, I asked if we could extend our check-our time to noon instead of 11am. They said it costs ¥2,000 to extend for an hour, which is ridiculous, considering how expensive this place is. Even a Holiday Inn would allow you to push back your check-in time for free.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sherman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is located near Gora station. We arrived too early for check in but they offered to keep our luggage for us until the check in time. So we were able enjoy lunch and sightseeing for a few hours. Their customer service was above beyond throughout the stay. They have multiple Onsen facilities and restaurants in the building. We had a great time and definitely come back and recommend it to others.
Michiko, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Hakone Setsugetsuka, Ryokan with private bath.
Extremely satisfied with this 1-night stay at Hakone Setsugetsuka. We had a lovely Japanese type room with a bath on the balcony where we could relax in private. The ryokan offered a delicious dinner course menu and a japanese breakfast set the following morning. Conveniently located just 2-3 min from Gora, this was a ryokan that I would like to recommend to others.
Thomas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

MARIKO, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent onsens, especially they have public ones (male and female seperate) plus three private ones on a first come first served basis. I booked a room with private onsen, stay one night, end up not using that in - house one. Expect dinner to be better as we have paid premium rates for that. Breakfast was very good.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good location just outside Gora station
Chee, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 2-night trip
Verified Hotels.com guest review