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Mercure Penang Beach

Photo gallery for Mercure Penang Beach

Superior Room, 1 King Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing
On the beach
Outdoor pool, sun loungers
Outdoor pool, sun loungers
1 bedroom, in-room safe, blackout drapes, soundproofing

Overview of Mercure Penang Beach

UNESCO Sustainable Travel Pledge

Mercure Penang Beach

4.0 star property
Tanjung Bungah beachfront hotel with outdoor pool and restaurant

7.8/10 Good

665 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
505, Jalan Tanjung Bungah, George Town, Penang, 11200
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 4 meeting rooms
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Front-desk safe
For families
  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Tanjung Bungah
  • Gurney Drive - 3 min drive
  • Gurney Plaza - 4 min drive
  • Ferringgi Beach - 7 min drive
  • KOMTAR - 8 min drive
  • Penang Hill - 12 min drive
  • ESCAPE Adventureplay - 28 min drive
  • Queensbay Mall - 30 min drive

Getting around

  • Penang Intl. Airport (PEN) - 21 min drive
  • Penang Sentral - 43 min drive
  • Sungai Petani Station - 49 min drive

Restaurants

  • Viva Local Food Haven - 6 min walk
  • Pang Seafood - 3 min walk
  • Khum Khee Restaurant - 10 min walk
  • Taiba Shawerma - 6 min walk
  • Ah Wang Cafe - 8 min walk
Map

About this property

Mercure Penang Beach

Mercure Penang Beach is a great choice for your beach stay in George Town, putting you near activities like parasailing, windsurfing, and water skiing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Offering a beachfront location, The Ombak serves breakfast, lunch, and dinner. This upscale hotel is also 2.1 mi (3.4 km) from Gurney Drive and 5 mi (8.1 km) from KOMTAR. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • On the beach
  • Kayaking nearby
  • Water skiing nearby

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

The Ombak - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • Destination fee: MYR 3 per accommodation, per night. This fee does not apply to children under 1 year of age.
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 40 for adults and MYR 40 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 106.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and temperature checks are available to guests.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

Does Mercure Penang Beach offer free cancellation for a full refund?
Yes, Mercure Penang Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Penang Beach?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Penang Beach?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Penang Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Penang Beach?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Mercure Penang Beach?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Mercure Penang Beach and nearby?
Have fun with nearby activities like kayaking, parasailing, and water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a picnic area.
Are there restaurants at or near Mercure Penang Beach?
Yes, The Ombak offers alfresco dining and ocean views.
What's the area around Mercure Penang Beach like?
Mercure Penang Beach is a short 19-minute walk from Straits Quay Mall and 8 minutes' walk from Penang Avatar Secret Garden. Travelers say this hotel is in a good location.

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

6/10 Good

Great location, stunning ocean views, clean and comfortable rooms. But really disappointed in how some people would think it's ok to smoke inside the hotel. We had to request the staff to get a different room after they couldn't locate whoever was smoking. The smell would carry through the vents on and off. Definitely a big inconvenience with a 1.5 year old. Staff had to be nudged a few times before they could accommodate us. Parking is free but limited, with more free parking available at the underground parking at the plaza next door.
Khaled, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Taina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Taina, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Their WIFI connection was amazingly useless. Called the front desk and their answer was "it is what it is."
Verified Expedia guest review

10/10 Exceptional

The staff were all friendly and helpful. I enjoyed my stay
Verified Expedia guest review

10/10 Exceptional

we booked a suits that comes with big refrigerator, a microwave and utensils. A nice beach-front resort hotel and kids friendly place to stay. ample parking (free) space for driver.
FOONG LAIN, 3-night family trip
Verified Expedia guest review

6/10 Good

Off site parking is not free and no proper guide from hotel staff . With this rental rate .. hotel should give free parking .
Choon Tiong, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bed bugs
There are bed bugs,which cause myself and my Kids bitten by it.
Siew li, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peh, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hulaimat, 2-night trip
Verified Hotels.com guest review