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Hotel Willow Banks

Photo gallery for Hotel Willow Banks

Premium Room | Balcony
Club Room | Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated
Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Willow Banks

Hotel Willow Banks

4.0 star property
4-star hotel in Shimla with 2 restaurants and 2 bars/lounges

6.4/10 Good

34 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Refrigerator
  • Lounge area
The price is ₹6,415
Price available on 06/03/2023
Near Tourism Lift, The Mall, Shimla, Himachal Pradesh, 171001

Room options

About this area

Getting around

  • Shimla (SLV) - 21 min drive
  • Chandigarh (IXC) - 110 min drive


  • Cafe Sol - 2 min walk
  • Eighteen71- Cookhouse & Bar - 3 min walk
  • Jashan - 6 min walk
  • Honey Hut - 7 min walk
  • Ashiana & Goofa - 8 min walk

About this property

Hotel Willow Banks

Hotel Willow Banks features a nightclub and a rooftop terrace. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other highlights at this upscale hotel include 2 bars/lounges, a health club, and a fitness center.


English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 5 floors


  • Check-in time from 2 PM - 8 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (INR 200 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • Wheelchair-accessible parking


  • English
  • Hindi

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features


Akasa Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 700 for adults and INR 500 for children

Children & extra beds

  • Rollaway beds are available for INR 2000.0 per night


  • Self parking costs INR 200 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.


<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>

Also known as

Hotel Willow
Hotel Willow Banks
Hotel Willow Banks Shimla
Willow Banks
Willow Banks Hotel
Willow Banks Shimla
Willow Banks Shimla
Hotel Willow Banks Hotel
Hotel Willow Banks Shimla
Hotel Willow Banks Hotel Shimla

Frequently asked questions

Does Hotel Willow Banks offer free cancellation for a full refund?
Yes, Hotel Willow Banks does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Willow Banks?
As of 3 February 2023, prices found for a 1-night stay for 2 adults at Hotel Willow Banks on 6 March 2023 start from ₹6,415, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Willow Banks?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Willow Banks?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Willow Banks?
Yes. Self parking costs INR 200 per day.
What are the check-in and check-out times at Hotel Willow Banks?
You can check in from 2 PM - 8 PM. Check-out time is noon.
What is there to do at Hotel Willow Banks and nearby?
Hotel Willow Banks has 2 bars, a nightclub, and a spa, as well as a steam room and an arcade.
Are there restaurants at or near Hotel Willow Banks?
Yes, there are 2 onsite restaurants. Nearby restaurants include Eighteen71- Cookhouse & Bar (3-min walk), Jashan (6-min walk), and Honey Hut (7-min walk).
What's the area around Hotel Willow Banks like?
Hotel Willow Banks is a short 1-minute walk from Mall Road and 7 minutes' walk from Christ Church.







Staff & service




Property conditions & facilities




8/10 Very good

Service crew are friendly
1-night trip
Verified guest review

2/10 Poor

No heat no view but I paid for view room
Sandeep, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was Good
Anupam, 1-night trip
Verified guest review

2/10 Poor

Check in process was not smooth.
Gagandeep, 1-night family trip
Verified Expedia guest review

4/10 Fair

I'll not stay at this hotel again. Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine. I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest. Avoid this hotel.
DONG J, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amrita, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Hotel hasn’t Parking and overall is good
Krishan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Gurpreet, 2-night trip
Verified guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great property located on the mall road of shimla
Sandeep, 1-night family trip
Verified guest review