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1 room, 2 adults

Chateau d'Urspelt, Clervaux, Luxembourg

4.5-starHotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Am Schlass, Urspelt, Clervaux, LU9774, Luxembourg

Luxury hotel with restaurant, near Clervaux Castle
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • As soon as lock-down restrictions were eased in Luxembourg, we wanted to have a romantic…Jun 24, 2020
  • Everything about this hotel is fabulous, would highly recommend staying here.Feb 11, 2020

Chateau d'Urspelt, Clervaux, Luxembourg

from Rs11,221
  • Double Room (Castle)
  • Suite
  • Superior Room
  • Executive Suite, 1 Bedroom

What’s around Chateau d'Urspelt, Clervaux, Luxembourg

Landmarks

  • In Luxembourg Ardennes
  • Cube 521 - 42 min walk
  • The Family of Man Museum - 2.4 mi / 3.8 km
  • Toy Museum - 2.4 mi / 3.9 km
  • Clervaux Castle - 2.4 mi / 3.9 km
  • Saint-Maurice Abbey - 2.5 mi / 4 km
  • Clervaux Golf Club - 3.2 mi / 5.2 km
  • Vianden Castle - 16.7 mi / 26.9 km

Getting around

  • Luxembourg (LUX-Findel) - 31.5 miles/50.7 km
  • Clervaux Station - 3 min drive
  • Drauffelt Station - 14 min drive
  • Troisvierges Station - 17 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 56 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 1 per room (up to 77 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

  • Electric vehicle charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Microwave in a common area
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Pool umbrellas
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
  • Conference center
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Victoria - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Chateau d'Urspelt, Clervaux, Luxembourg’s small print

Also known as

  • Chateau d'Urspelt
  • Chateau d'Urspelt Clervaux
  • Chateau d'Urspelt Hotel Clervaux
  • Chateau d'Urspelt Clervaux
  • Chateau d'Urspelt Hotel
  • Chateau d'Urspelt Hotel Clervaux
  • d'Urspelt
  • d'Urspelt Chateau
  • Chateau d`Urspelt Hotel Urspelt
  • Chateau D'Urspelt Luxembourg
  • Chateau d'Urspelt Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

  • The seasonal pool is open from April to October.
  • Pool access available from 7 AM to 10 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast and lunch, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    Optional extras

    Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

    Facility access costs EUR 69 per accommodation. Facilities include a sauna, a spa, and a spa tub.

    Rollaway beds are available for EUR 50.0 per night

    Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 15 for children (approximately)

    Pets are allowed for an extra charge of EUR 25 per pet, per night

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge of EUR 180 per vehicle (one-way, Maximum occupancy 3)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Chateau d'Urspelt, Clervaux, Luxembourg

    • Does Chateau d'Urspelt offer free cancellation for a full refund?
      Yes, Chateau d'Urspelt does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Chateau d'Urspelt?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Chateau d'Urspelt?
      Yes, there's free self parking.
    • Is there a pool at Chateau d'Urspelt?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 7 AM to 10 PM.
    • Are pets allowed at Chateau d'Urspelt?
      Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 77 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
    • What are the check-in and check-out times at Chateau d'Urspelt?
      You can check in from 3:00 PM to 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of EUR 50 (subject to availability).
    • Are there restaurants at or near Chateau d'Urspelt?
      Yes, there's an onsite restaurant. Nearby restaurants include Café Corcovado (2.5 mi), Taverne (2.5 mi), and Les Ecuries du Parc (2.6 mi).
    • Is airport shuttle service offered by Chateau d'Urspelt?
      Yes, an airport shuttle is available. The charge is EUR 180 per vehicle one-way.
    • What is there to do near Chateau d'Urspelt?
      Recommended spots to visit include Cube 521 (2.2 mi) and The Family of Man Museum (2.4 mi), along with Toy Museum (2.4 mi) and Clervaux Castle (2.4 mi).

    Recent reviews

    Superb 9.0 From 190 reviews

    Exceptional 10.0
    Perfect romantic Christmas getaway
    We took the 2 night Christmas package and then extended it for a 3rd night. It is a beautiful hotel, with exceptional service. A lovely setting for Christmas and we had a wonderful 3 nights and 2 days of comfort and relaxation. We did not need to leave the hotel. Perfect for romantic breaks and in a beautiful area.
    M, ie1 night trip
    Exceptional 10.0
    Luxe in LU
    Beautiful hotel, great food, excellent room. 5 min drive to Clervaux with equally fabulous food.
    sg1 night family trip
    Exceptional 10.0
    This place was amazing and the restaurant was delicious! We loved it.
    MARGARET, us1 night family trip
    Good 6.0
    OK but...
    Where to start? Firstly it is a lovely building in a pretty, rural setting. Downside of a rural setting this time of year is flies. They were plentiful and pesky and annoying. The room was Hong Kong small and was in the roof void, so the small room was made even smaller by the angle of the roof. It had everything you would need however. Tip- avoid the room numbers that start with a 3. Has a subterranean bar. You press a buzzer and the barman is supposed to come. That prove not to be a particularly reliable process, but once we chased around & got organised the cocktails were very well made. It has a large restaurant. It is not at all cheap. The quality of the food does not live up to the tariff, with both our main courses subject to concerns both in terms of design and preparation. However we were introduced to wine from Luxembourg and very agreeable it was, and fairly priced. Would I stay here again? Yes, but in the winter, in rooms not in the roof and I'd eat out.
    Derren, gb1 night trip
    Exceptional 10.0
    Recommended
    Great location, very nice rooms, clean and comfortable. Welcoming staff - excellent breakfast. Very special atmosphere.
    David, il1 night family trip
    Very good 8.0
    Beautiful setting, but not ideal for families.
    The Chateau is beautifully restored and our family room was spacious and comfortable. Very limited privacy for bathing and showering etc (only a semi-see-through curtain between bather and the rest of the room) which may not suit all families. Pool was too small for such a luxurious hotel, and it was closed during our stay, which gravely disappointed our children (this was one of my main reasons for booking this hotel). Dinner was very pricey for a family of 4, and no 'casual' option on offer, so we went into local town to Bistro 1865, which was great. Feel like the Chateau is missing an opportunity there - we were very tired after a long journey and just wanted a relaxed, good value meal, but none was of offer. Limited transport options to the town meant we had to get back in the car after a 7 hour drive, to go out and eat!
    Cathy, gb1 night trip with friends
    Exceptional 10.0
    Fantastic location and relaxing time
    Really enjoyed our stay at Chateau d'Urspelt. Great location in a very picturesque part of Luxembourg. We stayed here to break up our journey and were really delighted with the room, food and breakfast. Staff are friendly, helpful and attentive. The hotel has a lovely courtyard and is very well lit and an attractive place to sit and have a relax. The restaurant provides excellent food and wine.
    Adrian, gb1 night romance trip
    Good 6.0
    When we arrived the pool and outdoor area were closed off for a wedding, but we were not informed of this in advance. It seems they had not informed anyone as there were a lot of upset people at check in. No alternative was offered. They checked us in to a room which was not made up when we got there, so all in all, check in took 1 hour until we were in a room (that was clean)! We made a dinner reservation at the restaurant, and when we arrived we still had to wait 20 minutes to be seated! The service was shocking - our drinks arrived after the first course, dessert took 45 minutes, etc. The waiters all looked like they had never worked in a restaurant before. Overall, the place is nice and the food itself was good, but the service was some of the worst ever.
    ie1 night romance trip
    Exceptional 10.0
    Warming stay . Very cosy
    Very good value for money
    RICHARD, gb1 night romance trip
    Very good 8.0
    Lovely chateau with noise disturbances
    Lovely chateau in a rural location with good breakfast The disappointing part was the piped music outside in the courtyard with external loudspeakers. This was going on arrival at around 16:00 and was sufficiently loud you could hear it in your room with the windows closed. No one was in the courtyard so it was just an annoying background disturbance in what would be a very quiet rural setting. We questioned reception about the noise but were told it would be turned off at 21:00 with no offer to turn it down. It was still going at 21:45 so we rang reception who turned it off immediately. Cannot imagine why they feel the need to play the music as the rural location is one of it's plus points. Another strange issue was what we thought was someone vacuuming the hallway outside our room around 17:30. This went on for ages and kept disturbing us and no doubt other guests by keep hitting our door. It turned out in was a robotic vacuum cleaner that spent at least 45 mins going up and down the hallway bumping into every door. Why on earth would a hotel consciously do this?
    Martyn, gb1 night romance trip

    Chateau d'Urspelt, Clervaux, Luxembourg

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