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All properties in Royat, Puy-de-Dome, France

Hotel Princesse Flore

Luxury hotel with 2 restaurants, near Place de Jaude

  • Free WiFi

Image gallery

  • Spa
  • Spa
  • Classic Room - Bathroom
  • Bathroom
  • Spa
Spa. Image 1 of 37.
1 / 37Spa
5 Place Allard, Royat, 63130, Puy-de-Dome, France
9.0.Superb.
  • We arrived very late due to a difficult journey but were received in good humour. We…

    Jul 18, 2019

  • Good value although hotel a little tired and couldn’t get food was directed to…

    Jul 14, 2019

See all 64 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 43 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Self parking

For families

  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • Heart of Royat
  • Place de Jaude - 32 min walk
  • Massif Central - 1 min walk
  • Royat Spa - 2 min walk
  • Auvergne Volcanoes Regional Nature Park - 12 min walk
  • Musee du Ranquet - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room
  • Double Room Privilege
  • Family Junior Suite
  • Deluxe Suite
  • Suite

What’s around

Landmarks

  • Heart of Royat
  • Place de Jaude - 32 min walk
  • Massif Central - 1 min walk
  • Royat Spa - 2 min walk
  • Auvergne Volcanoes Regional Nature Park - 12 min walk
  • Musee du Ranquet - 34 min walk
  • Clermont-Ferrand Cathedral - 36 min walk
  • Musee Bargoin - 39 min walk
  • Musee Lecoq - 40 min walk
  • Notre Dame du Port - 42 min walk
  • Blaise Pascal University - 42 min walk

Getting around

  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 23 min drive
  • Royat Chamalières Station - 7 min walk
  • Cezeaux Pellez Tram Stop - 8 min drive
  • Clermont La Rotonde Station - 10 min drive
map
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5 Place Allard, Royat, 63130, Puy-de-Dome, France

At a glance

Hotel size

  • This hotel has 43 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-10:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Up to 22 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 15 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1883
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 60-cm LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.

Dining

La Flèche d'Argent - This fine-dining restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Le Panoramique - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Water skiing nearby

Small print

Also known as

  • Hotel Princesse Flore Hotel
  • Hotel Princesse Flore Royat
  • Hotel Princesse Flore Hotel Royat
  • Hotel Princesse Flore Royat
  • Princesse Flore Royat
  • Princesse Flore

Optional extras

Early check-in can be arranged for an extra charge of EUR 50 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Facility access costs EUR 16 per person. Facilities include a sauna, a spa, a spa tub, and a swimming pool.

Self parking costs EUR 15 per night

Rollaway beds are available for EUR 70 per night

Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Princesse Flore does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 15 per night.
  • Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 15 per pet.
  • You can check in from 3 PM - 10:00 PM. There's a charge of EUR 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and French cuisine. Nearby restaurants include La Belle Meuniere (6-min walk), Le Radio (8-min walk), and L'Estanco (11-min walk).
  • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like a Turkish bath and spa services.
9.0.Superb.
  • 8.0.Very good

    Decent but not 5* in terms of service

    2 night trip, Aug 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect hotel close to Chamalières

    Perfect hotel. I wish I could stay there longer. The rooms with a view are very nice and breakfast is outstanding. Thanks for your welcome.

    Fabien, 1 night business trip, Jun 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous Dinner

    The room was rather small but comfortable. The dinner we ate in the Restaurant was fabulous! Unfortunately we didn't have time to use the spa facilities which looked wonderful. The Hotel staff were extremely friendly.

    Samantha, 1 night romance trip, Apr 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    What was a truly fantastic hotel is now a little tired for 5 stars. The spa is no longer included in the price and has gone down hill since our last visit. The service in the bar was sporadic at best and the restaurant had no menus in English and only one waiter who made a great job of trying to translate for us. He was the highlight of our stay.

    2 night family trip, Feb 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    excellent hotel in central France

    Very well appointed rooms BUT on our 2nd stay the double room was too small to be even a single. Restaurant expensive and menu undecipherable to an English person with complicated set menus. I mistakenly ordered some thing from a set menu as I am vegetarian and was charged for whole set menu.

    John, 1 night trip, Sep 26, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Comfortable and quiet

    Good hotel, did exactly what we needed for a stop over travelling through France. Comfortable and quiet.

    1 night romance trip, Sep 24, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Etablissement Tip Top

    Un très bon week-end dans un établissement tip top. Nous reviendrons !

    Guy, 1 night trip, Sep 18, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Impair de la part de cet hotel concernant le petit déjeuner. Pour accueillir des équipes cyclistes l hotel a jugé bon de reléguer ses ‘autres’ clients a petit déjeuner dans une salle type salle de reunion plutot que dans la salle de restaurant. Pourquoi pas. Le problème est que l execution de ce petit déjeuner a beaucoup laissé a désirer: choix très limité, bien plus reduit que ce qui est proposé normalement par l hotel, service reduit (pas de tasses, pas de lait froid, plus de jus d orange...) On pourrait passer l éponge pour un Novotel, mais pas pour un etablissement de 5 étoiles. Un impair donc

    2 night trip, Aug 8, 2020

    Verified Expedia guest review

  • 4.0.Fair

    J'ai été déçue par l'accueil. Cet établissement est normalement en 5*.. Ou la personne qui nous a reçu était en apprentissage ou pas très performante ni même à l'écoute.. Dommage

    Cath, 1 night family trip, Jan 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Séjour agréable et relaxant très bien à recommander et à refaire.

    Thierry, 2 night trip, Jan 23, 2020

    Verified Hotels.com guest review

See all 64 reviews