Royal Sonesta Chicago River North

Photo gallery for Royal Sonesta Chicago River North

Primary image
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Royal Sonesta Chicago River North

VIP Access

Royal Sonesta Chicago River North

4.5 star property
Luxury hotel with indoor pool, near Michigan Avenue

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
505 N State Street, Chicago, IL, 60654
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Terrace
  • 24-hour front desk
  • Lobby fireplace
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Chicago
  • Michigan Avenue - 4 min walk
  • Chicago Theatre - 8 min walk
  • Chicago Riverwalk - 9 min walk
  • Grant Park - 12 min walk
  • Millennium Park - 15 min walk
  • Navy Pier - 19 min walk
  • Art Institute of Chicago - 19 min walk
  • Lake Michigan - 22 min walk
  • Willis Tower - 24 min walk
  • Field Museum of Natural History - 42 min walk

Getting around

  • Chicago Midway Airport (MDW) - 35 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive
  • Chicago, IL (PWK-Chicago Executive) - 48 min drive
  • Millennium Station - 12 min walk
  • Chicago Van Buren Street Station - 22 min walk
  • Chicago Union Station - 28 min walk
  • Grand Station (Red Line) - 1 min walk
  • State Station - 7 min walk
  • Chicago Station (Red Line) - 8 min walk

About this property

Royal Sonesta Chicago River North

Royal Sonesta Chicago River North offers a great location, putting you within just a 10-minute walk of Michigan Avenue and Chicago Riverwalk. Guests can take a dip in the indoor pool or grab a bite to eat at CBR, which serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the comfortable beds and central location. The property is just a short walk to public transportation: Grand Station (Red Line) is steps away and State Station is 7 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 261 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room, up to 31 lbs)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 0.1 mi (USD 40 per night); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby

Working away

  • Meeting rooms
  • Conference space (8150 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

CBR - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 20 per accommodation, per night. This fee does not apply to children under 18 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Parking is available offsite and costs USD 40 per night (0.1 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Also known as

Chicago Palomar
Palomar Chicago
Palomar Hotel
Palomar Hotel Chicago
Royal Sonesta Chicago River
Kimpton Hotel Palomar Chicago
Royal Sonesta Chicago River North Hotel
Royal Sonesta Chicago River North Chicago
Royal Sonesta Chicago River North Hotel Chicago

Frequently asked questions

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.9/10

Staff & service

7.9/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

Restaurant was too expensive. No onsite parking. Parking was expensive. Never got room cleaned or fresh towels.
Michael, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Meh
This hotel is very nice. We had some trouble figuring out how to turn on/off the lights haha. We also were disappointed that a hotel in this price point didn’t have a refrigerator. Our stay would have been even more pleasant if we hadn’t had the room directly next to the elevator…the drunks getting on and off kept us up for hours.
Heather, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Business in comfort
Comfortable, good walking area, nice lap pool and terrace.
Robert, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Great city, hotel needs improvement
We gave our credit card at the beginning of our four day stay and were told "don't worry, it will only be charged for incidentals." The only incidental we should have been charged for was a kid's movie (about $20-25). Later, after we arrived home, we saw we'd been charged over 200. We were told by someone at the front desk it was for: the use of the pool and internet, as well as "the water in the lobby." It also included the cost of parking--though we parked our car ourselves (no valet) and paid to leave it in a nearby public parking lot. This is totally unacceptable, and needs to be addressed and remedied. Left a really bad impression of an otherwise pleasant hotel experience.
Joseph, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Jesus E., 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

2/10 Poor

Martha, 1-night trip
Verified Hotels.com guest review

6/10 Good

Gave it a try ….
Double queen room - ample space but no bathroom hand-towel bar. Bed side table but no table to eat in the room. Restaurant closed until 7/1-NO mention on hotels.com. $20 daily MANDATORY “convenience fee”. No mention of this either on hotels.com. BUT the reason for the “3” - no safety in this outdoor vicinity. Lovely spa water for guests was trashed several times in lobby by locals. Elevator does NOT have a security pad to swipe Room key to prevent non-paying guests from entering. I will return to my regular hotel around the corner where there are safety measures in place.
3-night trip
Verified Hotels.com guest review

6/10 Good

We were not told that the bar and restaurant would be closed the entire time and free access to bikes was also advertised and they no longer provide those. Our room was okay, but it was loud with the wall’s vibrating nonstop.
Laura, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review