Hilton Richmond Hotel & Spa/Short Pump

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Primary image
Indoor pool
Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds
Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch flat-screen TV with satellite channels, TV, pay movies
Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Overview of Hilton Richmond Hotel & Spa/Short Pump

Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
4-star hotel with 3 restaurants, near Short Pump Town Center

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
12042 West Broad Street, Richmond, VA, 23233
Main amenities
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 10 meeting rooms
  • 24-hour front desk
  • Computer station
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Short Pump
  • Short Pump Town Center - 9 min walk
  • University of Richmond - 17 min drive
  • Virginia Commonwealth University - 22 min drive
  • Richmond Raceway - 20 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 30 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Main Street Station - 19 min drive
  • Ashland Station - 25 min drive

About this property

Hilton Richmond Hotel & Spa/Short Pump

4-star hotel in the heart of Short Pump
Short Pump Town Center is located near Hilton Richmond Hotel & Spa/Short Pump, which provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Treat yourself to spa services, such as a facial or a body treatment. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature American cuisine and more. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and a banquet hall
  • Massage treatment rooms, 10 meeting rooms, and smoke-free premises
  • Guest reviews speak well of the dining options, helpful staff, and proximity to shopping
Room features
All guestrooms at Hilton Richmond Hotel & Spa/Short Pump offer comforts such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 254 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - 1 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Onsite valet parking (USD 9 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop

Working away

  • 10 meeting rooms
  • Computer station
  • Conference space (21937 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include facials and body treatments.

Dining

Aroma Cafe - This café serves breakfast and lunch.
ShulasAmericas SteakHouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Breakfast costs between USD 6.00 and USD 14.00 per person (approximately)

Parking

  • Valet parking costs USD 9 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Does Hilton Richmond Hotel & Spa/Short Pump offer free cancellation for a full refund?
Yes, Hilton Richmond Hotel & Spa/Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?
As of 27 September 2022, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on 28 September 2022 start from ₹14,611, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Richmond Hotel & Spa/Short Pump?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Richmond Hotel & Spa/Short Pump?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10 PM.
Are pets allowed at Hilton Richmond Hotel & Spa/Short Pump?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Richmond Hotel & Spa/Short Pump?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Richmond Hotel & Spa/Short Pump?
You can check in from 3 PM - 1 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Richmond Hotel & Spa/Short Pump and nearby?
Hilton Richmond Hotel & Spa/Short Pump has an indoor pool and a 24-hour fitness center, as well as spa services.
Are there restaurants at or near Hilton Richmond Hotel & Spa/Short Pump?
Yes, there are 3 onsite restaurants, featuring American cuisine. Nearby restaurants include Pho 1 Grill (4-min walk), Texas De Brazil (12-min walk), and Cooper's Hawk (12-min walk).
What's the area around Hilton Richmond Hotel & Spa/Short Pump like?
Hilton Richmond Hotel & Spa/Short Pump is in Short Pump, a short 9-minute walk from Short Pump Town Center.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Sherrie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a nice location and the atmosphere is beautiful the people is good that work there keep up the good job
Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

LaRisa, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very limited amenities
When you choose to stay at an upper-end hotel with amenities you expect something to open. Nothing was open, not the bar, not the coffee place nothing.
Daniel, 1-night trip
Verified Hotels.com guest review

4/10 Fair

He, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lynnear, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

STACEY, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Norman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clifton, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Our stay was okay
My stay was okay the first room I was assigned to there was a dog close by that was making this noise and wouldn’t stop. And I didn’t know it was a pet friendly hotel I am allergic so I keep sneezing and got really stuffy. I called the front desk because I knew I wouldn’t be able to get any sleep with the noise the dog was making. The lady at the front desk put me in another room and that room did not have a remote control and the carpet had a bulge in the middle of the floor that I kept stumbling over.
Pamela, 1-night trip
Verified Hotels.com guest review