254 Ole Sereni

Photo gallery for 254 Ole Sereni

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, individually decorated, desk
Premium bedding, in-room safe, individually decorated, desk

Overview of 254 Ole Sereni

254 Ole Sereni

4.5 star property
Luxury hotel with 3 restaurants, near Nairobi National Park

8.2/10 Very good

434 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is Rs 96
Price available on 03/07/2022
Map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Nairobi West
  • Nairobi National Park - 15 min walk
  • Nyayo National Stadium - 6 min drive
  • Strathmore University - 7 min drive
  • Nairobi Railway Museum - 7 min drive
  • Uhuru Park - 7 min drive
  • Kenya Railway Golf Club - 7 min drive
  • Kenyatta Mausoleum - 7 min drive
  • City Hall - 8 min drive
  • City Market - 8 min drive
  • Jeevanjee Gardens - 8 min drive

Getting around

  • Nairobi (WIL-Wilson) - 12 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 21 min drive
  • Syokimau Station - 21 min drive
  • Nairobi Station - 21 min drive
  • Syokimau SGR Railway Station - 24 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

About this property

254 Ole Sereni

254 Ole Sereni is just 3.5 mi (5.6 km) from the airport and offers a shuttle (available 24 hours) for KES 2250 per person one-way. Guests can indulge in deep-tissue massages, aromatherapy, or mani/pedis, and The Big Five Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 3:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Taking the kids

  • Children's menu

What to do

  • Safari nearby

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Conference center (1894 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • Swahili

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Eagles Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KES 2000 for adults and KES 2000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of KES 2250 per person (one-way)
  • Casino shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for KES 40.0 per day
  • Airport shuttle for children between the ages of 5 and 11 costs KES 1200 (one-way)
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

State tax ID - P051183856D

Also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
Ole Sereni
254 Ole Sereni Hotel
254 Ole Sereni Nairobi
254 Ole Sereni Hotel Nairobi

Frequently asked questions

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

De Wet, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

cleanliness was superb and ambiance was excellent would love to visit again soon
Asif Awan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Neeraj, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Kennedy, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Berto, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

I had a very good experience, first the staff were real amazing right from the moment I checked in and out. Also the location of the hotel was very convenient for me.
jacob, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great Stay and Good location
Very wonderful staff. Always ready to help. Shower arrangement needs to be modernized. Terrible shower for now. But everything else was good. Food too was good.
Orisunmbola, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I cannot say enough about Ole Sereni. For many years I have driven passed this place and thought of staying here. This was a good choice. Upon arrival, I was greeted with kind smiles and a friendly respect. A most welcoming staff. Gertrude checked me in and was so sweet and helpful as she patiently answered all of my questions. She is a great face and presence in representing the quality of facility that Ole Sereni presents itself to be. She even arranged for a doctor to visit for my Covid test for travel, saving me time and money. Asante dada Gertrude. The Kenyan people are very precious to me and the staff at Ole Sereni did not disappoint. When I return in November, this will be my choice of stay. The food was very good and offered a healthy balance to choose from. No need to go out for a meal when it is right here. The room was perfect, very quiet and clean. The bed provided for a good night's rest. Thank you Ole Sereni for making me feel at home. Touanani Baadae(See you later) steve
Richard, 1-night trip
Verified Expedia guest review

2/10 Poor

MOHAMMED ABDUL, 5-night trip
Verified Hotels.com guest review