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254 Ole Sereni

Photo gallery for 254 Ole Sereni

Property entrance
3 restaurants, breakfast, lunch, dinner served; international cuisine
Superior Room, City View | Premium bedding, in-room safe, individually decorated, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
Couples treatment rooms, body treatments, aromatherapy

Overview of 254 Ole Sereni

254 Ole Sereni

4.5 star property
Luxury hotel with 3 restaurants, near Nairobi National Park
8.2 out of 10 Very good
8.2/10 Very good

498 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In Nairobi West
  • Nairobi National Park - 15 min walk
  • Yaya Centre - 11 min drive
  • United Nations Office at Nairobi - 15 min drive
  • Village Market - 15 min drive
  • Thika Road Mall - 17 min drive

Getting around

  • Nairobi (WIL-Wilson) - 11 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 19 min drive
  • Syokimau Station - 17 min drive
  • Nairobi Station - 19 min drive
  • Syokimau SGR Railway Station - 24 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • Sana Sana (South B) - 3 min drive
  • Fifteen Rooftop - 10 min walk
  • Kifaru Place- Club,Bar And Grill - 14 min walk
  • Zipang The Irish Pub - 6 min walk
  • Nerkwo - 2 min drive

About this property

254 Ole Sereni

254 Ole Sereni is just 3.6 mi (5.7 km) from the airport and offers a shuttle (available 24 hours) for KES 2250 per person one-way. Guests can indulge in deep-tissue massages, aromatherapy, or mani/pedis, and The Big Five Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 3:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Safari nearby

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Conference space (1894 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Eagles Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KES 2000 for adults and KES 2000 for children
  • Airport shuttle service is offered for an extra charge of KES 2250 per person (one-way)
  • Casino shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KES 40.0 per day
  • Airport shuttle for children between the ages of 5 and 11 costs KES 1200 (one-way)
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
State tax ID - P051183856D

Also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
Ole Sereni
254 Ole Sereni Hotel
254 Ole Sereni Nairobi
254 Ole Sereni Hotel Nairobi

Frequently asked questions

Does 254 Ole Sereni offer free cancellation for a full refund?
Yes, 254 Ole Sereni does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at 254 Ole Sereni?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at 254 Ole Sereni?
Yes, there's an outdoor pool.
Are pets allowed at 254 Ole Sereni?
Sorry, pets aren't allowed.
Is parking offered on site at 254 Ole Sereni?
Yes, there's free self and extended parking. Parking spots may be limited.
Is airport shuttle service offered by 254 Ole Sereni?
Yes, an airport shuttle is available. The charge is KES 2250 per person one-way.
What are the check-in and check-out times at 254 Ole Sereni?
You can check in from 2:00 PM - 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at 254 Ole Sereni?
No, this hotel doesn't have a casino, but Lucky 8 Casino (11-min drive) is nearby.
What is there to do at 254 Ole Sereni and nearby?
254 Ole Sereni has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near 254 Ole Sereni?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around 254 Ole Sereni like?
254 Ole Sereni is a short 15-minute walk from Nairobi National Park and 5 minutes' walk from The Nextgen Mall. Travelers say this hotel is in a good location.

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Very good

Nancy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hitesh, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Joey, 8-night trip
Verified Hotels.com guest review

2/10 Poor

p, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel worth $85 or less
Pros: clean, good gym, quiet, safe, friendly staff, good location, good WiFi. Cons: no room service, main restaurant was not that good. Breakfast was too expensive. Wood key cards often broke. Often changing WiFi password was annoying. Coffee was weak and insipid. Bottomline: It's a great place. I would not pay more than $85 to stay here for the basic room.
Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Unsafe area around hotel
RONALD, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Expedia guest review

8/10 Very good

Noreen, 1-night trip
Verified Expedia guest review

6/10 Good

Great for being near the airport and the park. But i was expecting better for that price
Joanchris, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel with very spacious clean rooms, quiet and great service.
Magdaline, 3-night romance trip
Verified Expedia guest review