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All properties in Platanias, Crete, Greece

Creta Princess Aquapark & Spa

Platanias beachfront property with 2 restaurants and spa

  • Free buffet breakfast, free WiFi in lobby, and free parking

Property renovations and closures

  • The property is closed between November 1 and April 30.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 83.
1 / 83Outdoor Pool
Maleme Village Area A, Platanias, 73014, Crete Island, Greece
8.4.Very good.
  • Thanks to the wonderful staff at Creta for making the stay a very pleasant one - I stayed…

    Aug 13, 2021

  • Amazing

    Jul 30, 2021

See all 71 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Shuttle services
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 357 guestrooms
    • Daily housekeeping
    • On a private beach
    • 2 restaurants and 2 bars/lounges
    • Full-service spa
    • 2 outdoor pools

    Feel at home

    • Children's pool
    • Playground on site
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Private bathroom
    • Television

    What’s around

    • On a private beach
    • Platanias Beach - 3.1 mi / 4.9 km
    • Agia Marina Beach - 4.5 mi / 7.2 km
    • Stalos Beach - 5.3 mi / 8.6 km
    • Kalamaki Beach - 7.6 mi / 12.2 km
    • Golden Beach - 9.2 mi / 14.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, Partial Sea View
    • Double Room, Garden View
    • Double Room Single Use, Garden View
    • Double Room, Sea View
    • Double Room Single Use, Sea View
    • Double Room Single Use, Partial Sea View

    What’s around

    Landmarks

    • On a private beach
    • Platanias Beach - 3.1 mi / 4.9 km
    • Agia Marina Beach - 4.5 mi / 7.2 km
    • Stalos Beach - 5.3 mi / 8.6 km
    • Kalamaki Beach - 7.6 mi / 12.2 km
    • Golden Beach - 9.2 mi / 14.8 km
    • Nea Chora Beach - 10.4 mi / 16.7 km
    • Maritime Museum of Crete - 11.6 mi / 18.7 km
    • Chania Lighthouse - 11.7 mi / 18.8 km

    Getting around

    • Ioannis Daskalogiannis Airport (CHQ) - 30 min drive
    map
    See on map
    Maleme Village Area A, Platanias, 73014, Crete Island, Greece

    At a glance

    Size

    • 357 rooms
    • Arranged over 4 floors

    Arriving/leaving

    • Check-in time 2 PM-5:30 AM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*
    • Free children's club

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas

    Parking

    • Free onsite self parking
    • Onsite extended parking
    • Onsite parking limited
    *See fees & policies for additional details or extra charges

    At the property

    Taking the kids?

    • Children's club (free)

    Food and drink

    • Free buffet breakfast daily
    • 2 restaurants
    • 2 bars/lounges
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • Coffee/tea in a common area

    Things to do

    • On private beach
    • Beach sun loungers
    • Number of outdoor pools - 2
    • Children's pool
    • Fitness facilities
    • Tennis on site
    • Full-service spa
    • Basketball on site
    • Playground on site
    • Nightclub
    • Beach umbrellas
    • Waterslide
    • Beach towels
    • Pool sun loungers
    • Pool umbrellas
    • Arcade/game room

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 1973
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Terrace
    • Television in common areas

    Languages Spoken

    • English
    • French
    • German
    • Greek
    • Russian

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Balcony

    Freshen up

    • Private bathroom
    • Bathtub only
    • Hair dryer

    Be entertained

    • 24-inch TV
    • Satellite TV channels

    More

    • Daily housekeeping
    • In-room safe

    Special features

    All inclusive

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
    Food and beverages
    • All buffet meals, snacks, and select beverages included

    Not included
    • Surcharge for premium or imported alcoholic beverages

    Spa

    Guests can indulge in a pampering treatment at the property's full-service spa, aegeo spas. Services include body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

    The spa is open daily.

    Dining

    Samaria Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

    Dionissos Lobby Bar - Onsite bar. Open daily.

    Mura by Akakiko - This buffet restaurant serves light fare only. Open daily.

    Dedalos Pool Bar - This bar specializes in Asian cuisine and serves dinner only. Open daily.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city: EUR 3.00 per accommodation, per night

    Optional extras

    • Late check-out can be arranged for an extra charge of EUR 40.00 (subject to availability)
    • Safes in guestrooms can be used for EUR 3.50 per day

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Babysitting/childcare is available for an extra charge

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Policies

    This property accepts credit cards, debit cards and cash.

    Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    This property is licensed under an applicable law.Property Registration Number 1042K014A0147300

    Also known as

    • Creta Princess
    • Louis Creta Princess Beach Hotel Maleme, Crete - Chania
    • Louis Creta Princess Resort Platanias
    • Louis Creta Princess Resort
    • Louis Creta Princess All Inclusive Platanias
    • Louis Creta Princess All Inclusive
    • Louis Creta Princess Waterpark All Inclusive
    • Louis Creta Princess Inclusive
    • Louis Creta Princess
    • Louis Creta Princess All Inclusive
    • Louis Creta
    • Louis Creta Princess Waterpark All Inclusive
    • Louis Creta Princess Aquapark & Spa - All Inclusive Platanias
    • Louis Creta Princess Waterpark All Inclusive Platanias
    • Creta Princess Aquapark Spa
    • Louis Creta Princess Aquapark Spa
    • Creta Princess Aquapark & Spa Platanias
    • Louis Creta Princess Aquapark Spa All Inclusive
    • Creta Princess Aquapark & Spa All-inclusive property
    • Creta Princess Aquapark & Spa All-inclusive property Platanias
    • Louis Creta Princess Hotel
    • Louis Creta Princess Hotel Platanias
    • Louis Creta Princess Platanias
    • Princess Creta
    • Princess Louis Creta
    • Hotel Louis Creta Princess

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Creta Princess Aquapark & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • The property is closed between November 1 and April 30. The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
      • Shuttle services
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited.
    • Yes, there are 2 outdoor pools and a children's pool.
    • Sorry, pets aren't allowed.
    • You can check in from 2 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge of EUR 40.00 (subject to availability).
    • Yes, there are 2 onsite restaurants, featuring Asian cuisine. Nearby restaurants include The Wave (7-min walk), Black Lantern (7-min walk), and Maleme Cafe (11-min walk).
    • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Creta Princess Aquapark & Spa also has 2 bars, a nightclub, and a private beach, as well as a waterslide, a Turkish bath, and an arcade.
    8.4.Very good.
    • 10.0.Exceptional

      The Creta Princess is a perfect destination for families. This all inclusive resort covers all your needs. The staff is friendly and they have activities all day into the night if you choose. The food is consistently good and meals alternate daily. You will be tempted to not to leave the resort but I do recommend visiting local points of interest and shops.

      8 night family trip, Jul 29, 2021

      Verified Expedia guest review

    • 8.0.Very good

      The best part of our stay was the pool and the water slides. The proximity to the Mediterranean Sea was great too. We did several excursions and had a wonderful time on those. The lobby staff provided us very little information and also gave us some wrong information, which was stressful.

      5 night family trip, Jul 1, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Stayed as a family during the last week of October (final week of season as hotel was closing for summer). The food on the first day wasn’t as good as we had hoped for but definitely improved by the second day. The hotel had scaled back on food as there were so few guests remaining but what they served was really good. There was always a fish option, vegetarian selection alongside salads and meat carvery area. They also had pastas at each meal. The children’s options included pastas, local dishes, vegetables and fish fingers/chips/pizza for the fussier eaters The pool areas were very well maintained. We didn’t spend too much time in the main one as travelling with younger children. Splash park and children’s mini slide park were brilliant and felt very safe. There is also a pirate ship play area on the beach and small playground near the mini club. We didn’t use the mini club but the entertainment staff we met were very friendly and put on a brilliant mini disco every night (one of the best we’ve seen). Evening entertainment included singing, quizzes and game shows for the adults. The rooms were clean but most balconies very small and bathrooms dated. With a full family in the room it can feel a bit cramped but with such good pool areas you’re not in the rooms much. Hotel is situated ideally for trips to Chania, with a bus stop directly outside that takes straight to the town in 35 minutes. Large supermarket is 5 min walk away

      7 night family trip, Oct 21, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Excellent staff, great swimming pools and children facilities, very good food. Rooms are good

      3 night family trip, Oct 10, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Kids club was great. Food options were good and themed dinner nights. Entertainment team not as good as last year, was expecting more.

      11 night family trip, Jul 29, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Some of the most comfortable beds we have had in our travels! Staff was great, service was top notch, everyone was so friendly and helpful. My kids loved the pools and water park, the food was great, all in all a fantastic experience and we will be using Louis Hotels again in the future.

      6 night family trip, Jul 8, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Very good hotel for family staying! If I have a chance, I’ll be back for sure.

      1 night family trip, May 26, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Lovely stay

      Great staff , helpful,and friendly. Great location and plenty of options for the kids.

      jackson, 7 night family trip, May 22, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Fint hotel med godt pool område

      Et udmærket hotel. Specielt er der et meget lækkert pool område. Men værelserne er noget slidte.

      7 night family trip, Oct 15, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Décevant

      Très déçus par cet hôtel. Certes, le cadre est magnifique, il y a une grande piscine, des toboggans pour les enfants et la plage à proximité, des galets mais on peut marcher sans chaussure d'eau. En revanche, il faudrait plus de personnels. Les toilettes communes à côté des piscines sont très sales. Jamais vu personne les nettoyer. Pareil pour celles à côté de l'accueil, poignet de porte cassé et forte odeur d'urine. Les ascenseurs sont sales aussi, il y a de la nourriture par terre, des traces de doigts sur les touches, jamais nettoyées non plus. Au buffet, ce sont les clients qui sont obligés de ramasser les aliments que leurs enfants ont fait tomber par terre ou les assiettes cassées par accidents, 2 serveurs pour une immense salle, non climatisée, alors avant qu'ils aient vu les problèmes, les clients se débrouillent par eux-mêmes. On est en all inclusive mais il faut encore acheter des bouteilles d'eau pour dans la chambre la nuit. La nourriture n'est pas bonne. Le buffet est très répétitif et la nourriture est trop cuite et bas de gamme. Le summum, on a voulu garder la chambre 2 heures de plus avant de partir pour y laisser nos bagages mais c'est payant, 40 euros en plus alors qu'on a payé 1700 euros pour 1 semaine pour 4 personnes. La chambre et la salle de bain sont basiques. Elles sont nettoyés tous les jours mais cela est fait rapidement, le miroir est resté sale pendant tout notre séjour et la déco de la chambre est inexistante. Bref, plutôt un hôtel 3 ou 2 *

      frederic, 7 night family trip, Aug 20, 2021

      Verified Hotels.com guest review

    See all 71 reviews