6/10 Good
22 June 2022
I wouldn’t stay here again.
It was fine but I wouldn’t stay here again. The outside is worn needs some work. The inside of the lobby area and dining room is dated as well. The rooms seem to be updated and are fine for one night.
However the pool area needs a good cleaning. There were bugs and foliage all throughout the pool. It just looked dirty and prevented me from taking a swim on a very hot summer day. You also need to give a €5 deposit for a scratchy pool towel which o thought was exaggerated. The garden area is nice though and we’ll kept.
The staff tries but there seems to be some newer untrained people because I called down to the front desk a few times and they always had to ask someone else. Even when asking about the check-out time.
Finally I forgot my Apple lightning charger which is fairly expensive. I called the hotel and they found it. I asked if they could snail mail it to me and they just flat out said no. I’ve forgotten things at other Italian hotels and they sent them to me with no issues so I thought it was weird.


Terry
Terry, 1-night business trip
Verified Hotels.com guest review