Choose dates to view prices

Best Western Plaza Hotel Hamburg

Photo gallery for Best Western Plaza Hotel Hamburg

Exterior
Comfort Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Room amenity
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Best Western Plaza Hotel Hamburg

Best Western Plaza Hotel Hamburg

4.0 star property
4-star hotel in Hamburg-Nord with bar/lounge and conference center

8.6/10 Fabulous

761 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bar
Map
Alsterdorfer Str. 575a, Hamburg, HH, 22337

Room options

About this area

What's nearby

  • In Hamburg-Nord
  • Hagenbeck Zoo - 18 min drive
  • Hamburg City Hall - 27 min drive
  • Reeperbahn - 14 min drive
  • Fish Market - 15 min drive
  • Miniatur Wunderland - 31 min drive
  • Elbe Philharmonic Hall - 28 min drive
  • Volksparkstadion - 23 min drive

Getting around

  • Hamburg Airport (HAM) - 5 min drive
  • Lübeck (LBC) - 64 min drive
  • Barmbek Station - 5 min drive
  • Hasselbrook Station - 9 min drive
  • Hamburg-Wandsbek Station - 9 min drive
  • Ohlsdorf Station - 3 min walk
  • Klein Borstel U-Bahn - 10 min walk
  • Fuhlsbuettel U-Bahn - 20 min walk

Restaurants

  • Café Fritz - 4 min walk
  • Das Kaffeehaus - 10 min walk
  • Café Luise - 14 min walk
  • Schweinske Fuhlsbüttel - 14 min walk
  • La Trattoria - 15 min walk

About this property

Best Western Plaza Hotel Hamburg

Best Western Plaza Hotel Hamburg puts you just 2.6 mi (4.2 km) from the airport and 4.9 mi (7.9 km) from Hagenbeck Zoo. Freebies like WiFi and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. A bar/lounge, a terrace, and a garden are other highlights at this upscale hotel. Fellow travelers like the helpful staff and airport proximity. The property is just a short walk to public transportation: Ohlsdorf Station is 3 minutes and Klein Borstel U-Bahn is 10 minutes.

Languages

English, German, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 165 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 per room)*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 18 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Conference center (1722 square feet of space)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • German
  • Polish
  • Spanish

Room amenities

Be entertained

  • 22-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free international and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15.00 per person

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Parking

  • Self parking costs EUR 18 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Amedia Hamburg
Amedia Hotel Hamburg
Hotel Amedia
Best Western Amedia Hamburg Hotel
Best Western Amedia Hotel
Best Western Amedia Hamburg
Best Western Amedia
Best Plaza Hamburg Hamburg
Best Western Plaza Hotel Hamburg Hotel
Best Western Plaza Hotel Hamburg Hamburg
Best Western Plaza Hotel Hamburg Hotel Hamburg

Frequently asked questions

Does Best Western Plaza Hotel Hamburg offer free cancellation for a full refund?
Yes, Best Western Plaza Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Best Western Plaza Hotel Hamburg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Plaza Hotel Hamburg?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 12 per pet, per night. Food and water bowls are available.
Is parking offered on site at Best Western Plaza Hotel Hamburg?
Yes. Self parking costs EUR 18 per day.
What are the check-in and check-out times at Best Western Plaza Hotel Hamburg?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Best Western Plaza Hotel Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (11-min drive) and Casino Reeperbahn (14-min drive) are both nearby.
What is there to do at Best Western Plaza Hotel Hamburg and nearby?
Have fun with nearby activities like cycling and hiking. Best Western Plaza Hotel Hamburg also has a garden.
Are there restaurants at or near Best Western Plaza Hotel Hamburg?
Yes. Nearby restaurants include Café Fritz (4-min walk), Das Kaffeehaus (10-min walk), and Café Luise (14-min walk).
What's the area around Best Western Plaza Hotel Hamburg like?
Best Western Plaza Hotel Hamburg is in Hamburg-Nord, a short 3-minute walk from Ohlsdorf Station.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Glyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Decent.
It's in a good location - the train station is literally a 2 minute walk from the hotel, but the room I had was VERY small, and the towels were small, and didn't include a washcloth. Also, the bathroom isn't separate, only the toilet. The breakfast was just OK. Would I use the hotel again? yes, but I would not want to unrelated people in the same room. It's two small beds pushed together with very little privacy for showering or going to the bathroom.
Brian, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Markus, 5-night trip
Verified Expedia guest review

8/10 Very good

Hamburg - Ohlsdorf
The hotel was just what we needed after a long day of traveling. It is perfectly located near the airport. It is clean and friendly and super convenient to the subway. We would recommend it to anyone visiting Hamburg.
Steven, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Markus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient for flyers
Fantastic location for anyone flying out of HAM the next morning; one stop from terminal. If you arrive by subway, turn IMMEDIATELY right after exiting the train station through the east side entrance... no need to go to the main street because the hotel entrance is in the back of the building - you'd only be walking a large U-turn. :) Note: "Ohlsdorf" is not to be confused with "Ohlstedt".
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Robin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review